DEEPTI SEMWAL
Manchester
Summary
UAT-focused QA Lead and Agile Delivery professional with 9 years of experience driving end-to-end testing, stakeholder engagement, and quality governance across enterprise programmes. Skilled in leading UAT cycles, coordinating with SMEs and Product Owners, and ensuring business requirements are fully validated during complex digital transformations. A certified Scrum Master with strong communication, facilitation, and cross-functional leadership skills, experienced in mentoring teams and bridging the gap between business goals and technical delivery.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Advanced QA Engineer / QA Lead
Zühlke Engineering
Manchester, United Kindom
11.2022 - Current
- Lead QA delivery for a major CRM programme, defining test strategies aligned with Agile delivery goals.
- Led end-to-end UAT planning, coordination, and execution for CRM transformation phases, working closely with business users, SMEs, and Product Owners.
- Facilitated UAT defect triage between business stakeholders and development teams, ensuring timely resolution and business readiness.
- Translated business requirements into UAT test scenarios and supported business testers by providing clarity on flows, acceptance criteria, and expected outcomes.
- Collaborated with cross-functional teams to ensure successful UAT signoff and alignment with business expectations.
- Designed and implemented test automation suites in collaboration with developers using Selenium, Playwright, and Cucumber.
- Introduced shift-left testing approach, embedding QA in early backlog refinement and design discussions.
- Built comprehensive regression, integration, and smoke test suites improving release stability and cycle efficiency.
- Monitored quality metrics via Azure DevOps dashboards to provide transparent reporting to stakeholders.
- Mentored QA and BA professionals, fostering ownership, accountability, and continuous learning across teams.
- Partnered with Scrum Master and Product Owner to ensure quality delivery cadence and alignment across multi-vendor teams.
QA Lead / Test Analyst
Infosys Limited
India And United Kingdom
11.2016 - 10.2022
- Delivered QA leadership across telecom and enterprise domains, overseeing test planning, execution, and reporting for multiple releases.
- Developed automation scripts using Selenium WebDriver with Cucumber (Java), integrated with Jenkins pipelines for CI execution.
- Executed end-to-end manual, regression, and UAT cycles ensuring product readiness and client satisfaction.
- Coordinated business UAT cycles with UK-based stakeholders, ensuring alignment between technical delivery and real-world business workflows.
- Collaborated directly with Product Owners and business teams to validate acceptance criteria and user journey readiness.
- Supported UAT execution by preparing scenarios, reviewing test evidence, and facilitating communication between onshore business users and offshore development teams.
- Collaborated with client stakeholders in the UK to align on acceptance criteria, risk mitigation, and release timelines.
- Supported Agile Scrum ceremonies, facilitated defect triage, and maintained communication between offshore and onshore teams.
- Trained junior testers and promoted adoption of best QA practices, improving overall team performance and quality delivery.
Education
Bachelor of Technology (B.Tech) - Biotechnology
Graphic Era University
Dehradun, India06.2016
Skills
- Stakeholder Engagement & Communication
- UAT Planning, Coordination & Execution
- Requirement Analysis & Change Tracking
- Risk, Dependency & Issue Management
- Test Governance & Process Enforcement (TCoE / QA Strategy)
- Resource Planning & Team Coordination
- Review of Solution Architecture & Design
- Agile/Scrum Facilitation
- Defect Triage, Prioritisation & Business Readiness
- Automation: Selenium, Playwright, Cucumber, API Testing: Postman, Rest Assured, Databases: MySQL
- Test Management: Azure DevOps, JIRA, Confluence
- SDLC, STLC, Agile, Scrum, Kanban
Accomplishments
- Defined and implemented QA strategy for enterprise CRM transformation, enabling first production release within 45 days.
- Collaborated with developers to create and maintain automation test suites (Selenium, Playwright, Cucumber), reducing regression cycles by 40%.
- Reduced post-release defects by 60% through early test integration and risk-based testing.
- Improved sprint predictability by 35% by aligning QA processes with Agile delivery cadence.
- Mentored QA professionals and introduced shift-left practices, enhancing collaboration and delivery confidence.
Certification
Professional Scrum Master I (PSM I)
Timeline
Advanced QA Engineer / QA Lead
Zühlke Engineering
11.2022 - Current
QA Lead / Test Analyst
Infosys Limited
11.2016 - 10.2022
Bachelor of Technology (B.Tech) - Biotechnology
Graphic Era University
ADDITIONAL STRENGTHS
- Strong analytical skills and attention to detail with a proactive, problem-solving mindset.
- Excellent communicator skilled in bridging business and technical discussions.
- Experienced in multi-vendor and distributed Agile environments.
- Dedicated to fostering collaboration, innovation, and continuous improvement within QA teams.
CORE COMPETENCIES
- Quality Governance & Test Strategy
- Shift-Left Testing & Early Defect Detection
- Stakeholder Reporting & Quality Metrics
- Manual & Exploratory Testing
- Cross-Functional Team Collaboration
- Coaching & Mentoring
- Automation Frameworks (Selenium, Playwright, Cucumber)
- API Testing (Postman, Rest Assured)
- Jira / Azure DevOps / Confluence
- Agile QA Leadership
- Regression & Integration Testing
UAT & Business-Facing Capabilities
- UAT & Business-Facing Capabilities: UAT planning & execution
- Stakeholder/SME coordination
- Business scenario design
- UAT triage & readiness
- Acceptance criteria validation
- UAT signoff