Summary
Overview
Work History
Education
Skills
PROJECT
Timeline
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DEEPTHI GADDAMEEDI

LONDON,Middlesex

Summary

Detail-oriented analytical thinker with superior consultative skills. Applies critical thinking to achieve complex business objectives, transforming data into meaningful insights. Possesses strengths in research, negotiation and cost-benefit analysis.

Overview

1
1
year of professional experience
3
3
years of post-secondary education

Work History

Customer Service Manager

Ladbrokes
LONDON, Middlesex
03.2023 - Current
  • Reviewed processes and practices regularly to achieve business goals.
  • Delivered feedback constructively to enhance staff performance.
  • Planned staff rotas to meet customer needs whilst remaining under budget.
  • Implemented personal development programmes to enhance staff capabilities and satisfaction.
  • Analysed statistics and KPIs to identify potential service improvements.
  • Documented department data and compiled accurate reports.
  • Communicated courteously with customers by telephone and email.

Data Analyst Intern

BEN URI ART GALLERY &MUSEUM
London
07.2022 - 05.2023
  • Reviewed computer reports, printouts and performance indicators to locate and correct code problems.
  • Supported back-end infrastructure by managing web APIs and Azure SQL databases.
  • Created detailed documentation outlining design and technical specifications of each solution.
  • Build loss prevention dashboard for distinguishing valid and fraudulent orders.
  • Reorganised databases by removing duplicates and categorising key contacts to improve usability.
  • Developed and tested data mining models using machine learning algorithms to drive insights.
  • Performed statistical validation and analysis throughout research and development projects using Tableau and R.
  • Designed and optimised SQL queries to generate verification reports.
  • Utilized Python and SQL to extract, manipulate, and analyze data, revealing insights that guided business strategies.

Education

Master of Science - ADVANCED COMPUTER SCIENCE

UNIVERSITY O HERTFORDSHIRE
Hatfield, Hertfordshire
01.2022 -

Bachelor of Science - COMPUTER SCIENCE

ST PIOUS X DEGREE &PG COLLEGE
HYDERABAD , INDIA
05.2018 - 06.2021

Skills

  • Programming Languages: Python, SQL
  • Data Manipulation: Pandas, NumPy
  • Data Visualization: Matplotlib, Tableau
  • Statistical Analysis: Hypothesis Testing, Regression
  • Tools: Microsoft Excel, Jupyter Notebooks
  • Database Management: MySQL
  • Version Control: Git
  • Excellent time management skills
  • Swift problem solver
  • Team player
  • Exceptional customer service
  • Excellent communicator

PROJECT

Title of the Project - "Addressing the Epidemic of Overdose: Analysing Strategies for Prevention and Intervention".

BY USING MACHINE LEARNING 

 This project experience demonstrates my abilities to tackle complex public health issues using machine learning techniques , showcasing my skills in data collection, pre-processing, exploratory analysis, model development, evaluation, and collaboration. 

Timeline

Customer Service Manager

Ladbrokes
03.2023 - Current

Data Analyst Intern

BEN URI ART GALLERY &MUSEUM
07.2022 - 05.2023

Master of Science - ADVANCED COMPUTER SCIENCE

UNIVERSITY O HERTFORDSHIRE
01.2022 -

Bachelor of Science - COMPUTER SCIENCE

ST PIOUS X DEGREE &PG COLLEGE
05.2018 - 06.2021

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DEEPTHI GADDAMEEDI