Summary
Overview
Work history
Education
Skills
Custom
Languages
Timeline
Generic

Deepkumar Mahant

Bradford,West Yorkshire

Summary

I am a highly motivated store manager with almost a decade of retail management experience. I enjoy a challenge and consistently achieve high standards and exceed targets through effectively working as a team player. Well-developed skills in forming trusting relationships with customers as well as quickly reacting to their needs and presenting the most appropriate products and services. Resilient and confident, and works well under pressure. Experience in all areas including customer service, stock control, goods in, goods out, recruitment, training, disciplinary, and health and safety. Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to delivers projects in timely manner. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

10
10
years of professional experience
5
5
years of post-secondary education

Work history

Sales assistant

Your Local
Allerton, West Yorkshire
07.2014 - 07.2018
  • Time management, Stockroom cleaning, Junior staff, Increase sales by upselling, Achieving and maintaining high store standards, Takes a supervisory role on a day-to-day basis, in a fast-paced retail environment, Answered the phone and helped with queries/complaints, remaining professional at all times, Creates a welcoming environment and provides excellent customer service including learning about products
  • Accepted and processed cash, cheque, card and mobile payments using POS systems.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Received and processed product returns.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Built lasting relationships with clients through customer service interactions.
  • Shelved and merchandised new products in visually appealing, organised displays to engage customers.

Apprentice mechanic

Ford Motor Company
Bradford, West Yorkshire
07.2019 - 03.2022
  • Maintained knowledge of updated changes in various equipment models.
  • Attended all company and manufacturer training to increase knowledge.
  • Used mechanic's tools and shop equipment with safety and accuracy.
  • Took advantage of opportunities to learn new systems and repair procedures.
  • Handled heavy equipment and tools, from multi-purpose jacks to mobile column lifts.
  • Carried out scheduled and routine maintenance on small and large vehicles.
  • Protected against accidents by carefully handling tools and chemicals.
  • Used automated testing methods to carefully diagnose vehicle faults.
  • Kept personal appearance and all work areas neat and professional.
  • Observed senior mechanics completing major repairs.
  • Achieved vehicle functionality and longevity through proactive maintenance.
  • Documented work logs and repairs to maintain accurate records.
  • Assembled mechanical components following specifications.
  • Worked with team members to coordinate workflow and complete high-volume services in busy environments.
  • Addressed engine, transmission and fuel system issues and diagnosed faults to inform repair plans.
  • Wore proper PPE and complied with OSHA standards to reduce risks and hazards.

Convenience store manager

Your Local
Allerton, West Yorkshire
07.2018 - Current
  • Delivering a high standard of customer service, Responsible for achieving sales targets, Responsible for stock control, Comply with company policies and procedures, Day to day running of store, Accepting and checking of deliveries, Improve store organisational skills, Helped train new members of staff, Monthly inventories, Solved all queries and complaints regarding products.
  • Managed stock within set minimum and maximum levels to serve customers without over-extending finances.
  • Followed industry trends and set pricing strategies to maximise business returns.
  • Kept business in compliance with internal controls, industry regulations and health and safety requirements.
  • Created seasonal sales plans with varying stock and promotional strategies.

Education

GCSEs -

Buttershaw Business & Enterprise College Academy
Bradford
09.2013 - 07.2016

Automotive Engineering Level 1 and 2 - Automotive engineering

Bradford College
Bradford
10.2016 - 06.2018

Automotive Engineering Level 3 -

Wakefield college- Castleford campus
09.2018 - 06.2019

Skills

  • Outlook
  • Word
  • Access
  • Outstanding customer service
  • Target motivated
  • Department management
  • Customer-focused
  • Inspiring leadership
  • Facility management
  • Operational support

Custom

  • Shopping
  • Traveling
  • Physical activity
  • Music
  • Going to the gym
  • Learning new things

Languages

English
Native language
Hindi
Upper intermediate
B2
Gujarati
Upper intermediate
B2

Timeline

Apprentice mechanic

Ford Motor Company
07.2019 - 03.2022

Automotive Engineering Level 3 -

Wakefield college- Castleford campus
09.2018 - 06.2019

Convenience store manager

Your Local
07.2018 - Current

Automotive Engineering Level 1 and 2 - Automotive engineering

Bradford College
10.2016 - 06.2018

Sales assistant

Your Local
07.2014 - 07.2018

GCSEs -

Buttershaw Business & Enterprise College Academy
09.2013 - 07.2016

Similar Profiles

Create profile
Deepkumar Mahant