Deepika P Ramasamy
BASINGSTOKE,Hampshire
Summary
- Highly-effective Business Analyst effective at delivering quality system requirement documentation ahead of tight deadlines. Business process mapping and end-user testing expertise.
- BCS Practitioner in Modelling Business Processes
- BCS Practitioner in Organizational Behaviour
- BCS Practitioner in Requirements Engineering
- Exposure in BCS Business Analysis Practice
- Certified SCRUM Master
- Analytical and motivated individual with keen desire to gain work experience and learn from business analysis team. Knowledgeable about data modelling practices and performing company-wide research projects. Seeking to launch career with company offering opportunities for professional development.
- Committed and innovative Business Analyst with experience in delivering business change projects. Proven success in leading research to understand organisational needs and recommending operational changes to generate measurable improvements.
- Goal-oriented professional equipped with information technology and computer science background. Adept in troubleshooting and debugging errors. Aspiring to achieve long-term success and create impactful workplace.
- Reliable SEO specialist with industry experience. Offers excellent communication and good judgment to effectively meet team needs. Proactive planner and problem solver.
- Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work history
Business Analyst, SEO Consultant
Trichotillomania Support
Bournemouth, Dorset
2010.08 - Current
- Work with end-clients to gather and define requirements, establish scopes and manage project milestones
- Be proactive, adaptable, and able to effectively communicate ideas and recommendations
- Prepare test cases and engage with the team to agree on the boundaries
- Provide support and maintenance of the existing application while developing new ones
- Skilled at optimization, keyword research, project management, and content marketing analysis
- Develop link building strategies to improve SEO positions for targeted keywords; analyze and recommend website architecture changes
- Evaluate the application's performance and usability based on agreed test cases
- Provide regular and accurate progress reports to management
- Provide technical support in accessing website services
- Ability to communicate ideas and complex technical concepts clearly
- Ensure that appropriate levels of documentation are in place
- Uncovered trends and patterns and reported to senior decision-makers.
- Documented process flows and implemented requirements for functional improvements.
- Collaborated with cross-functional teams to implement operational improvements and business strategies.
- Delivered end-to-end IT systems and business change projects in line with project specifications.
- Spearheaded risk assessments, identifying potential challenges and opportunities with key initiatives.
- Led comprehensive feasibility studies, evaluating potential initiatives for viability.
- Identified areas for improvement, devising and implementing cost-effective solutions to improve results.
- Produced written documentation and visual presentations to report data to influence key stakeholders.
- Analysed complex data sets and studied impacts on business growth and operational efficiency.
- Worked closely with stakeholders to define key performance indicators (KPIs) and establish metrics for processes and projects.
Web Designer
Kongu Engineering College India
Coimbatore
2008.02 - 2010.01
- Analyzing the requirements with the business analyst and framing the conceptual design
- Created consistent page formatting and functionality across various browsers in both desktop and mobile
- Executed website design projects to satisfy aesthetic and functional excellence.
- Stayed updated on design trends and emerging web technologies.
- Worked with developers for seamless integration of design and functionality.
- Implemented SEO best practices to optimise website visibility.
- Designed web pages to enhance branding and navigation.
- Conducted usability testing to refine and enhance user experience.
- Created and maintained design assets, including graphics and multimedia content.
- Quality control, training and managing a team of 5 developers
- Provided virtual assistance in making customers accustomed to the page and chat, voice & e-mail support
- Translated design concepts into responsive and user-friendly web interfaces.
- Utilised Figma and Adobe software to enhance efficiency and creativity.
Education
Bachelor of Engineering - Computer Science
Anna University
Tamilnadu / India 2001.08 - 2005.05
Skills
- SQL proficiency
- Multi-tasking
- Functional requirements
- Scope and project definition
- Bug reporting
- Data analysis
- Requirement gathering
- Workflow analysis
- Process mapping
- Data mining
- Agile methodologies
- Marketing materials development
- Business systems analysis
- High-value project management
- Requirement tracing
- Microsoft Office Suite
- Jira
- HTML and CSS
- User acceptance testing
- Scrum transformation projects
- Process development
Languages
English
Fluent
Tamil
Native
Hindi
Intermediate
Timeline
Business Analyst, SEO Consultant
Trichotillomania Support
2010.08 - Current
Web Designer
Kongu Engineering College India
2008.02 - 2010.01
Bachelor of Engineering - Computer Science
Anna University
2001.08 - 2005.05