Deepika Sinha
London
Summary
- Proven leadership/team-building skills and passionate advocate of modern agile way of working. Experiencing Scrum Master/ Agile Delivery Manager/Lead role from last 7 years. Good exposure in delivering cloud based projects.
- Strong track record of transforming projects into Agile and scaling lean and agile practices. Rich experience in implementing DevOps culture in organization. Experienced in facilitating PI planning and running Agile Release Trains in scaled Agile.
- Capable of delivering large-scale software and projects within time and budget constraints by effectively collaborating, facilitating, leading and coaching multiple Scrum teams.
- Expert at driving the adoption and enforcement of Scrum rules, removing impediments and fostering self-management.
- Capable of bringing overwhelming enthusiasm and awareness to projects, applying expert judgment to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments.
- Restructured the Agile structure within Azure DevOps to enable the proper management, maintenance and reporting; saving approx 45% on admin time.
- ·Mentored the project team in agile environments to achieve the production of concise user stories within stricter timelines as part of the Sprint cycle which increased team output and quality by 50%.
- ·Experienced in delivering ETL projects from (Ingestion->Transformation->Visualization) using various tools like Azure, Palantir
- Excellent skills and knowledge of leadership, conflict resolution and continual improvement practices.
- ·Delivered several projects as Project Manager from Initiation to Closure phase within defined time & budget constraints.
Overview
11
11
years of professional experience
Work History
Senior Scrum Master/Project Delivery Manager
Bp Plc
London
08.2021 - Current
- Communicate with clients, stakeholders, designers and developers to establish requirements
- Supported the product owner in creating comprehensive functional requirements and prioritize them for all sprint meetings
- The major project delivered was HR Pulse data to ADH, migration of HR data from Cloudera to Azure
- Being Scrum Master managed the delivery of several ETL projects from(Ingestion->Transformation->Visualization) using Azure Data Factory as a tool.
- Facilitated Program Increment(PI), Backlog grooming, Sprint Planning, Sprint Daily standup, Sprint Review, Sprint Retrospective and Scrum of Scrum meeting for multiple geographically distribute teams.
- Encouraged the collaboration between teams and system and solution architect
- Direct cross- functional teams to achieve the timely and full life-cycle delivery of projects and high quality solutions in line with the budget
- Drive continuous improvement via facilitating workshop; assess the agility level of the program and push teams to improve.
- Instructed and modeled core agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise.
- Created knowledge base of 20 internal resources, improving employee onboarding and reducing time spent per project on administrative task by 40%
- Managing Stakeholders in UK, Europe, US, Australia and Asia
- Established and manage Risk and Quality for agile programme.
- Analyzed the customer's business performance to identify growth, up-sell or cross-sell new business opportunities
- Serves as the primary point of contact to the business for services across the application portfolios. Leading strategic and tactical delivery planning activities that are routed in driving tangible business result
- Handled day to day client management, portfolio/ program delivery, team development and maintained high profile influential relationship
Scrum Master/Agile Project Manager
Bradesco (Brazil), BNP Paribas (France)
New Delhi
09.2018 - 07.2021
- Transited new scrum team from forming to performing by introducing team agreements, health checks and nurturing self-management
- Coaching leadership and teams in adoption scrum framework
- Ensure alignment to the cross-team roadmaps, create a collective plan to manage deliveries.
- Ensured frequent collaboration between Onsite- offshore team for smooth delivery of SWIFT 2018 and 2019
- Boosted collaboration and productivity by coaching team in conflict management and fostering psychological safety
- Organized and facilitated sprint planning, daily-standup meetings, reviews, retrospectives, release planning, demos and other scrum related meetings
- Listening to development team's concerns and issues and causing them to remove impediments and blockers
- Help to guide and manage the ART and the teams through the delivery of software and services, embracing and casting the agile mindset across teams
- Cultivated stakeholder relationships and supported the proactive management of key contacts, as a point of contact, to ensure the resolution of complex business issues.
- Supporting the efficient flow of value by helping the team make continuous improvements
- Able to facilitate the effective breakdown of epics into user stories, to attain high levels of sprint velocity within corporate constraints, to plan and execute against sprint roadmaps
- Lead defect management meetings with stakeholders, product owners, and development teams
- Establish and manage Risk and Quality for agile programs.
- Manage all scrum boards and used key metrics to help deliver committed work
Service Delivery Lead
Abbvie US
New Delhi
04.2016 - 04.2018
- Responsible for managing and providing production support for ITSM/ESC applications (hosted on Service Now)and work in an agile model for all applications which are design/build by the development team
- Coordinated and conduct meetings with Change Advisory Board(CAB) to discuss higher risk changes.
- Responsible for planning, estimating, designing and leading the end to end support effort Determining detail root cause analysis RCAs) for all issues and updating knowledge bases to further improve MTTR, working with process/development teams to ensure all identified issues are tracked to closure
- Responsible for the incident, problem, knowledge, change and release management of all the applications Managing and guiding a team of onsite/offshore resources in their day to day production support (incident/problem) and change/release management activities
- Prepare Change Summary sheet that summarizes all RFC's. This sheet help CAB team to understand and evaluate the proposed change.
- Providing technical solutions to the issues faced by the development/production support team
- Provided regular updates to all stakeholders on project status, issues and risks Working across all major ITIL phases beginning from Service Strategy, Service Design, Service Transition, and Service Operations.
End To End Test Manager
Llyods Bank
New Delhi
06.2015 - 03.2016
- Responsible for booking the environment and delivery of End to End UAT for Payments Solutions functionalities.
- Attended daily Programme Calls, providing updates on progress and raising the visibility of issues to a wider audience to ensure all other work streams were aware of any risk to their test execution.
- Provided weekly reporting up to Programme level and daily preparation and execution metrics to all interested stakeholders.
- Participated in weekend proving cycles and dress rehearsals as a Defect Manager, working overnight shifts in preparation for Go Live Weekend.
Onsite Team Lead
Roche Diagnostics
03.2013 - 04.2015
- Worked on site(Germany, Poland) and lead team of 8 members
- Monitor the Data coming from source system in data warehouse
- Maintain the Data coming three times a day from source system(Salesforce, Clarify, SAP HANA) and move to EDW(Enterprise Data warehouse) to specific Data Marts
- Proactively monitored the condition of the database(Sql Server) and taking preventive or corrective actions, performed root cause analysis as required, troubleshooting database issues
- Created mapping to achieve good performance in loading data
- Handled critical Incident and provided weekly and monthly report to stakeholders.
- Proactively monitored data reporting dashboard(Tableau), troubleshooting reporting issues.
Scrum Developer
LoyaltyOne(Canada)
Bhubaneshwar
07.2010 - 01.2013
- Participated in architecture enhancements
- Participated in coding activities for various module
- Supported enterprise releases, maintenance releases
- Maintained integrity of program logic and coding
- Tested functionality of the application code
- Pushed code through development, integration, Test, Staging and
- Production environment using GIT
Education
Master - Computer Application
C V Raman College of Engineering
Skills
- Scrum
- Servant Leadership
- Product Backlog Management
- Agile Coaching
- Meeting Facilitation
- JIRA, Confluence
- Azure DevOps
- Service NOW
- HPSM,
- Java, Struts, Hibernate, JSP
- Sql Server 2012, PL/SQL
- Tableau, MS Power BI
- Time Management
- Agile Planning
- SDLC
- Client Communication
- Project Management
- Innovation
- Impact Assessment
- Milestones
- Stakeholder Management
- Risk Management
- Change Management
Certification
PSM1, ITIL V4, OCJP, SAFe 5.1 Agilist , Microsoft AZ400- Designing and Implementing Microsoft DevOps Solution
Timeline
Senior Scrum Master/Project Delivery Manager
Bp Plc
08.2021 - Current
Scrum Master/Agile Project Manager
Bradesco (Brazil), BNP Paribas (France)
09.2018 - 07.2021
Service Delivery Lead
Abbvie US
04.2016 - 04.2018
End To End Test Manager
Llyods Bank
06.2015 - 03.2016
Onsite Team Lead
Roche Diagnostics
03.2013 - 04.2015
Scrum Developer
LoyaltyOne(Canada)
07.2010 - 01.2013
Master - Computer Application
C V Raman College of Engineering