Deepika Gopinathan

**Company Overview: Project Name: Royal Bank of Scotland & Arqiva**

- Extensive experience in the installation, configuration, deployment, and management of web and enterprise applications using Apache, Tomcat, and JBoss Fuse 6.2 applications and web servers.
- Hands-on expertise in JBoss 6.2 containers, ActiveMQ, and bundle deployment, providing a solid foundation of practical skills in these areas.
- Proficient in managing Splunk servers and indexers, with experience in creating and configuring search headers and dashboards.
- Solid understanding of security measures, highlighted by hands-on experience with SSL certificates.
- Experienced in using Venafi for certificate generation.
- Familiar with the Cleo tool for data integration.
- Proficient in using the ServiceNow ticketing system for issue tracking and management.
- Skilled in managing cluster environments on JBoss.
- Hands-on experience in Apache Tomcat 7.0 installation, configuration, and deployment.
- Experienced in Apache 2.0 installations and vhost configurations.
- Proficient in creating branches and tags using GitHub, managing GIT repositories, and handling releases and branching activities.
- Managed multiple builds from the development team, created build jobs in Jenkins, and performed various deployment activities.
- Responsible for writing the `pom.xml` for build, test, and deployment processes using build tools like Maven and Ant.
- Compiled source code using Maven and packaged it in distributable formats such as JAR, WAR, and EAR files.
- Monitored disk usage, processes, CPU, and memory using tools like Nagios.
- Understanding of client environments, with experience in administering and creating solutions using AWS services, CI/CD, Git, and Docker.
- Competent in configuring and installing Splunk and monitoring log files.
- Authored playbooks using Ansible for server provisioning.
- Experienced in ticket management systems and adherence to ITIL processes.
- Trained new and junior staff in Splunk and JBoss.

****Project Name: Standard Chartered Bank**

**Company Overview:**

- Experienced in the installation, configuration, deployment, and management of web and enterprise applications using Apache, Tomcat, and JBoss Fuse 6.2 application servers, as well as web servers.
- Practical knowledge of Web Methods installation, configuration, and deployment.
- Hands-on experience working in clustered environments using JBoss.
- Proven expertise in the installation, configuration, and deployment of Apache Tomcat 7.0.
- Skilled in the installation of Apache 2.0 and virtual host configurations.
- Proficient in the configuration, installation, and server monitoring of Nagios, including host configurations.
- Expertise in ticket management systems and adherence to ITIL processes.

**Project Name:** Merck ADM AM Support**C**Company Overview: Project Name: Merck ADM AM Support**

- Experienced in the installation, configuration, deployment, and management of web and enterprise applications on Apache and Tomcat application servers.
- Proficient in DNS (Domain Name System) management.
- Skilled in troubleshooting server-related issues.
- Capable of handling LMS server-level and database-level concerns.
- Experienced in providing Linux support for multiple applications.
- Proficient in creating and deleting SFTP and FTP accounts.
- Involved in the deployment and troubleshooting of JAR, WAR, and EAR files in clustered environments.
- Addressing common issues such as server overloads.
- Responsible for starting and stopping servers, as well as performing rolling restarts on both the backend and frontend.
**Project Name:** Merck ADM AM Support, and EAR files in a clustered environment

• Common issues like overloaded server
• Start and stop the servers and rolling restart in the Back and front end
• Project Name: Merck KgaA ADM AM Support

Experience in the installation, configuration, deployment, and management of web and enterprise applications on JBoss Application servers.
- Hands-on experience in configuration and support of Tomcat web servers.
- Deployed web and enterprise applications on JBoss Application Server.
- Created CRON jobs and shell scripts to regularly capture thread dumps and perform log rotations.
- Proficient in configuring and troubleshooting the Apache Tomcat application server.
- Expertise in the installation and configuration of Apache HTTP 2.0 web server.
- Hands-on experience with repository tools such as TortoiseHg and SVN.
- Skilled in the deployment and troubleshooting of JAR, WAR, and EAR files in a clustered environment.

• Hands on experiences repository tortoise hg and SVN
• Deployment and troubleshooting of JAR, WAR, and EAR files in clustered environment

- Managing logs and file systems, as well as monitoring partition and disk space alerts on Linux-based servers.
- Configuring and troubleshooting the Apache application server.
- Configuring, troubleshooting, and deploying applications in JBoss.
- Addressing common issues such as server overloads.
- Starting and stopping servers, including performing rolling restarts on both the back end and front end.
- Managing the key performance indicators (KPIs) of servers and clusters.
- Creating and maintaining the entire MySQL database for customers.
- Taking dumps of old and large MySQL databases.
- Troubleshooting MySQL-related issues.
- Gaining hands-on experience with BMC Remedy.
- Supporting various applications, including Willy, Nagios, CIMA, ESP, HP BAC, Spectrum, ITRC, and Granslam.
- Collaborating with technical engineers to resolve issues via Cisco phone.
- Having experience with ticket management systems and adhering to ITIL processes.

- Installation of the Linux Operating System
- Implementation of the AppsOne application on client machines
- Management and monitoring of application servers
- Experience with Apache Tomcat and MySQL databases
- Troubleshooting issues related to databases and Apache Tomcat
- Coordinating with customers to conduct root cause analysis for any issues
- Familiarity with ticket management systems and adherence to ITIL processes
- Providing technical support to customers for various server and application-related issues
- Managing backup and restoration using tar, dump utilities, and zip files

- Experience in ticket management systems and adherence to ITIL processes.
- Providing technical support to customers for various server and application-related issues.
- Managing backup and restoration using tar, dump utilities, and zip files.