DEEPIKA CHAUDHARY
Coventry
Summary
Proactive and detail-oriented marketing professional with expertise in brand management and digital marketing. Experienced in executing creative campaigns and conducting in-depth market analysis to drive brand awareness. Dedicated to achieving business objectives through innovative strategies and exceptional client engagement.
Overview
4
4
years of professional experience
Work History
Team Member
The Farmhouse
11.2023 - 11.2024
- Enhanced customer satisfaction by providing outstanding service and maintaining a welcoming environment
- Collaborated with team members to improve service efficiency and overall dining experience
- Ensured cleanliness and operational organization of the venue
Operations Officer
VFS Global
05.2022 - 06.2023
- Processed visa applications with zero-error efficiency, ensuring compliance with company policies
- Addressed and resolved customer inquiries through email and telephonic communication
- Supported the execution of operational projects under the direction of management
- Maintained detailed and accurate application records for seamless processing
Sales and Marketing Intern
IFORTIS Corporate
02.2022 - 03.2022
- Conducted in-depth market research to identify trends and customer preferences
- Assisted in developing and executing creative social media campaigns
- Planned marketing events to promote brand visibility and engagement
- Built and maintained strong client relationships through effective communication
Ambassador Intern
IFORTIS Corporate
05.2021 - 06.2021
- Managed online reviews and enhanced brand reputation through strategic responses
- Provided feedback to the marketing department on customer preferences and market trends
- Monitored competitor activities to identify business opportunities
- Collaborated with teams to refine advertising strategies and positioning
- Assisted in organizing sports and welcome events at Coventry University
- Participated in community cleaning drives and outreach events with local organizations
- Volunteered for tree planting and food distribution initiatives
Education
Masters - Brand Management
Coventry University
09.2024
Post-Graduation Diploma - Public Relations, Media, and Event Management
Ymca
08.2022
Bachelor's - business administration
Institute of Technology and Science
06.2021
Skills
- Brand Awareness
- Brand Management
- Brand Strategy
- Excel
- Market Analysis
- Market Research
- Microsoft Office
- Microsoft Office Suite
- PowerPoint
- Social Media Marketing
- SPSS
- Stakeholder Engagement
- Tableau
- Team Leadership
Key Achievements
- Improved Customer Ratings: Enhanced customer satisfaction, increasing feedback scores by20% over one year.
- Visa Processing Efficiency: Processed over100 visa applications weekly with zero errors.
- Boosted Social Engagement: Executed two successful social media campaigns, increasing engagement by35%.
- Community Event Coordination: Organized four community events, increasing brand visibility by50%.
Timeline
Team Member
The Farmhouse
11.2023 - 11.2024
Operations Officer
VFS Global
05.2022 - 06.2023
Sales and Marketing Intern
IFORTIS Corporate
02.2022 - 03.2022
Ambassador Intern
IFORTIS Corporate
05.2021 - 06.2021
Post-Graduation Diploma - Public Relations, Media, and Event Management
Ymca
Bachelor's - business administration
Institute of Technology and Science
Masters - Brand Management
Coventry University
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