DEEPAK SAHOO

• Deepak is a Senior Manager in FS Technology, strategy and innovation practice with expertise on leading engagements, creating strategies and driving transformation and business objectives for financial services clients
• With Director level responsibilities, leads multiple GTM Pursuits, delivers e2e programme and projects including transformation and consulting engagements on business change and IT programmes
• Manages strategic alliances relationships to develop Joint venture campaigns to expand foot print in key technologies

Key achievements

· Manage core system modernisation programmes with a focus on driving operational excellence/cost optimisation/CX for banking clients , design and implementation of low code technologies, enhancing digital footprint and cloud adoption. Led multiple cross platform engagements managing annual budgets around £10M

· Led creation of an innovative generative AI framework to address banks needs to meet its consumer duty obligations for retail banking customers. This framework serves as a reusable asset which can be leveraged for other banks with similar needs

· Led a regulatory engagement to recommend a IT and Product management strategy for implementation of large scale programmes for a major challenger bank client with international foot prints. Resulted in major efficiency gains to the client including streamlining Vendor Management

· Led Programme management delivery of a complex cloud based Document management solution integrated with Guidewire implementation for multiple lines of business for a premier Insurance client. Delivered a £3M valued solution which resulted in client re-allocating skilled resources to other effort intensive tasks

· Nominated for the prestigious Global Accounts Leader programme for fast track career as Global client servicing partner

· Led an end to end test assurance of a large transformation programme for South Africa based, Old Mutual. Created a findings paper to risks exposure, defect prioritisation and recommendations to address test phase slippages. Outcome was a successful deployment of a strategic solution with no major production defects

· Supported client procurement process by providing IT capability recommendation to finalise Vendor and SI partner for a governance, risk and compliance systems(GRC). Led E2E Cloud based Implementation of the GRC for a large insurance client

· Led practice development of Technology, strategy and innovation team by supporting development of IT delivery models including mentoring and people management as well as developing pursuit pipelines working closely with Sector Leaders, Partners and alliances

• Accountable for leading IT consulting initiatives and managing change portfolio of programmes and projects, led successful delivery of various digital, product based and innovative solutions valued at £15m ACVs

Key achievements

· Successful delivery of multiple business critical key programmes and projects meeting the cost, quality and schedule targets and ensuring adherence to corporate test process

· Led shaping and implementing strategic transformation initiatives covering Automation, DevOps, Cognitive

· Led GTM campaigns valued at £40m

· Led initiatives for assessing maturity of change processes and recommend industry practices

· Driven initiatives successfully to achieve business objectives of greater offshoring and introducing transformation levers for increased productivity, operational and transformational efficiencies

· Successfully managed recovery plans for troubled projects

· Successfully managed process transformation initiative for various financial services client including Robotics process automation

· Received Manager's Choice award for successfully managing transition of key roles to offshore and organisation restructure

· Played a prominent role in contract renegotiation with high value clients

• Prepared and delivered pre-sales presentations to prospective clients while delivering training on Finacle and other treasury solutions to users of varying competency levels as a Management consultant

• Put in place clear controls for financial administration and business management.
• Resolved customer complaints quickly and professionally to maintain satisfaction.
• Monitored industry trends to remain ahead of competitor activity.
• Boosted branch sales by developing and deepening customer loyalty through incentive programmes.