Sangeeta Sangeeta
Coventry,West Midlands
Summary
Dynamic professional with a strong focus on customer service orientation and strategic thinking. Demonstrates exceptional skills in task prioritisation, goods-in handling, and decision making, ensuring resilience under pressure. Adept at written and verbal communication, fostering positive interactions and efficient time management. Committed to leveraging these competencies to drive organisational success and enhance customer satisfaction.
Reliable and hardworking individual with keen ability to handle physical tasks and maintain organisation in fast-paced environments. Possesses strong problem-solving skills and effective communication, making coordination and teamwork seamless. Dedicated to improving operational efficiency and ensuring timely, accurate order fulfilment.
Overview
3
3
years of professional experience
1
1
Certification
Work history
Warehouse assistant
Royal Mail
Northampton , Northamptonshire
10.2023 - 03.2024
- Enhanced productivity through effective time management skills.
- Kept up-to-date with warehouse procedures to maintain competence.
- Picked, packed and dispatched consignments for timely deliveries.
- Upheld health and safety regulations, minimising risk in the workplace.
Customer advisor
ANR Automobiles
Gurugram, Haryana
06.2022 - 08.2023
- Ensured smooth store operations by coordinating with the team effectively.
- Increased the company's sales by 10%.
- Participated actively in team meetings, contributing valuable ideas to improve store performance.
- Achieved higher customer retention through consistent follow-ups and updates.
- Cultivated strong relationships with other businesses to drive engagement.
Rural Agriculture Work Experience (RAWE)
Harbir Nursery
Kurukshetra, Haryana
08.2021 - 01.2022
- Managed correspondence, keeping all parties up-to-date on project developments.
- Increased team productivity by taking diligent meeting minutes.
- Handled incoming calls and emails, ensuring prompt response.
- Improved team communication by organising regular team meetings and discussions.
- Adapted to new situations and learned new skills quickly.
- Participated in training and seminars to enhance skills and promote growth.
Education
Master of Science - Agroecology, Water and Food Sovereignty
Coventry University
Coventry, West MidlandBachelor of Science - Agriculture
Rayat Bahra University
Mohali, PunjabSkills
- Task prioritisation
- Goods-In handling
- customer service
- Strategic thinking
- Positive attitude
- Customer service orientation
- Decision making
- Resilience under pressure
- Written and verbal communication skills
- Time management skills
Certification
- CMI Level 7 Certificate in Strategic Management and Leadership Practice
Timeline
Warehouse assistant
Royal Mail
10.2023 - 03.2024
Customer advisor
ANR Automobiles
06.2022 - 08.2023
Rural Agriculture Work Experience (RAWE)
Harbir Nursery
08.2021 - 01.2022
Master of Science - Agroecology, Water and Food Sovereignty
Coventry University
Bachelor of Science - Agriculture
Rayat Bahra University
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