Deepak Bisht
Noida,India
Summary
As a repair technician, my pro-fessional achievement lies in consistently delivering high-quality repairs, minimizing
downtime, and maximizing cus-
tomer satisfaction. I am profi-
cient in diagnosing and resolving a wide range of technical issues, utilizing my ex-pertise in [mention specific areas like elec-
tronics, mechanical systems, etc.J to ensure efficient and effective solutions. My focus is always on providing reliable service and
building trust with clients through clear communication and timely completion of tasks.
Overview
1
1
Certification
Work history
Mobile Repair Technician
LAVA international ltd
Noida, India
01 2015 - 03 2019
- Achieve daily production target.
- Attend morning meeting & maintain 5S.
- Analysis of control process rejection.
- Set up the production equipment and supplies before executing the job orders.
- Operate equipment safely and effectively for production processing.
- Ensure that equipment's are maintained in good and safe working condition.
- Inspect equipment to identify any replacements malfunction and repairs.
- Perform regular equipment maintenance to ensure production capacity and quality.
- Repair and clean the equipment when needed.
- Maintain the work area clean, safe and organized.
- Follow safety procedures and company policies for equipment operation.
- Facilitated technical training sessions for junior staff to improve overall team capability.
- Ensured compliance with safety regulations during all servicing tasks for secure work environment.
- Enhanced operational efficiency, implemented new service protocols.
- Coordinated seamless handover processes between shifts improving continuity of care.
- Performed extensive repair works to restore functionality in faulty machines.
- Verified correct installation of new equipment, guaranteed optimal operation from the start.
- Diagnosed hardware issues by testing mobile components meticulously.
- Provided advice on phone care to reduce future damage occurrences.
- Repaired damaged smartphones for customer satisfaction.
- Ensured safe disposal of hazardous materials following environmental regulations.
- Installed software updates on various devices for improved functionality.
- Trained new staff members, enhancing overall productivity.
- Conducted technical workshops to improve team expertise.
- Handled customer inquiries, ensuring excellent service.
- Boosted efficiency with thorough inventory management.
- Improved device life by performing regular maintenance checks.
- Maintained updated knowledge of mobile technology to improve repair skills.
- Troubleshot complex mobile issues for successful resolution.
- Replaced faulty parts to restore device performance.
- Maintained tidy working environment, well-equipped with relevant tools for repair activities.
Mobile Repair Technician
F1 Info solutions & services"
Noida , India
03 2019 - 01 2021
- Tested repaired phones thoroughly before handing over to customers, ensuring reliability.
- Adhered strictly to health and safety guidelines whilst repairing devices.
- Ordered necessary parts and tools from suppliers for uninterrupted workflow.
- Diagnosed hardware issues by testing mobile components meticulously.
- Installed software updates on various devices for improved functionality.
- Assisted customers in understanding mobile functionalities better, raising their satisfaction levels.
- Repaired damaged smartphones for customer satisfaction.
- Handled customer inquiries, ensuring excellent service.
- Trained new staff members, enhancing overall productivity.
- Maintained updated knowledge of mobile technology to improve repair skills.
- Boosted efficiency with thorough inventory management.
- Troubleshot complex mobile issues for successful resolution.
- Improved device life by performing regular maintenance checks.
- Managed workspace neatly, promoting a safe working environment.
- Replaced faulty parts to restore device performance.
- Facilitated smooth operations, scheduling appointments appropriately.
- Sourced and quoted prices for spares before starting repairs.
- Mentored junior staff in repair and maintenance, increasing team skills and abilities.
- Recorded job details in tracking system and maintained repairs database.
- Deconstructed mobile devices to analyse faults, perform replacements or recycle parts.
- Verified warranty status of damaged or faulty devices before initiating repairs.
- Facilitated communication between customers and device vendors for under-warranty faulty devices.
- Repaired or replaced customer mobile devices to restore functionality.
- Serviced and repaired smartphones and tablets, replacing old or worn-out parts with new items.
- Handled regular repairs and maintenance for information and communications equipment.
Repair Technician
KGL IMPEX PVT.LTD
Noida, India
07 2021 - Current
- Collaborated with team members on challenging repairs, leading to effective solutions.
- Tested functionality of mobile device to monitor range.
- Replaced components to enhance functionality of mobile device.
- Delivered outstanding service by troubleshooting complex technical problems.
- Diagnosed battery problems to determine root of cause.
- Collaborated with technicians for complex related repairs to meet deadlines.
- Diagnosed faults in mobile devices for efficient resolution.
- Performed software updates for enhanced device performance.
- Provided glass replacements for damaged screen.
- Repaired various mobile phone issues, enhancing customer satisfaction.
- Improved device functionality with meticulous repair work.
- Troubleshot mobile camera to repair damage.
- Executed detailed diagnostic tests, identifying root causes of malfunctions.
- Perfected skills through regular training sessions keeping abreast with the latest technology advancements.
- Maintained clean, tidy working areas to provide secure store environment for staff and customers.
- Handled day-to-day smartphone and tablet repairs and maintenance, consistently meeting high service standards.
- Trained junior team members to increase team performance levels.
- Repaired tools and equipment to support maintenance.
- Performed quality control measures to gauge quality control.
- Adhered strictly to safety guidelines during repair procedures, promoting safe working environment.
- Maintained updated knowledge of latest industry trends for improved services.
- Kept organised record of all repairs undertaken, ensuring streamlined operations.
- Maintained clear and complete records of installation, maintenance or repair actions.
- Handled regular repairs and maintenance for information and communications equipment.
- Troubleshot problems with equipment and devices, tracing root causes and correcting problems.
Education
High School -
Inter College Gagrigol
Intermediate -
Inter Collage Gagrigol
Diploma in Electronic Manufacturing - Diploma in Electronic Manufacturing Service (In Mobile Phone) TATA Institute of Social Science,
TATA Institute of Social Science,
Advance Diploma in Electronic Manufacturing - Advance Diploma in Electronic Manufacturing Service (In mobile phone)
TATA Institute of Social Science
Skills
- Assemble & Disassemble of MobileSmart watch,BudsNote Pc
- Physical and visual inspection for mobile phone laptop And smart watchbuds
- Repair All multi brand mobile phone
- Knowledge of Mobile components
- Implementation of 6s
- Kaizen
- 7 Qc tool
- Quality-based standard
- Planning and organization skills
- Strong negotiation skills
- Ability to work under pressure
- Motivating others
- Advance Excel and all formulas
- Training for new operator
- Logical and systematic working
- Good Communication
- Team Work
- Problem Solving
- Quick learner
- Time Management
- Basic knowledge Microsoft Word And Powerpoint
- Fault diagnosis
- Issue analysis
- Reporting and documentation
- Plant operations knowledge
- Safety equipment
- Repair services
- Production scheduling
- Team training
- Teamwork and collaboration
- Cost control
- Assembly and production
- Quality Control
Certification
- Entrepreneurship Development Training Program Uttarakhand Government Year 2013-14 Training Certificate Certificate
- Telecom Sector Skill Council during Feb, 2017 under the Scheme for Financial
Assistance to select States/UT's for Skill Development in Electronics System Design and Manufacturing (ESDM) Sector of Department of Electronics & Information Technology (DeitY), Ministry
of Communications & Information Technology, Goverment of India - Bhagavad Gita Talent Search Examination' with Good performance, conducted during December 2016 to January 2017.
- BIIT SOFTWARE & HARDWARE COMPUTER INSTITUTE Diploma in Computer Operating System (Windows 10/11). Microsoft Office Suite (Word, Excel, PowerPoint, Access)
- SPOT AWARD Certificate of Achievement
- SPOT AWARD Certificate of Achievement
- STAR AWARD Certificate of Accomplishment
- CERTIFICATE OF APPRECIATION
Certificate of Achievements - Certificate of Completion for TRC July 2019 Quiz
- Certificate of Participant T20 Cricket Match [NPC vs RBC] Oct 2023
Accomplishments
Technical Skills and Achievements
Troubleshooting and Repair:
Effectively diagnosing device malfunctions, including both hardware (e.g., screen, battery, charging port) and software problems.
Component Replacement:
Replacing faulty parts with new ones, such as screens, batteries, charging ports, and other components.
Software Issues
Resolving software glitches, performing system updates, and restoring devices to factory settings.
Quality Control:
Conducting thorough testing after repairs to ensure functionality and customer satisfaction.
Knowledge Expansion:
Continuously learning about new device models and repair techniques to improve service quality.
Inventory Management:
Maintaining an organized workspace and managing inventory of tools and parts.
Custom
Technical Skills:
Troubleshooting
Disassembling and assembling devices
Soldering and micro-soldering
Component-level repair
Software troubleshooting
Flashing and upgrading firmware
Data recovery
Experience with specific brands (Apple,
Samsung Readmi,Oppo,Vivo,Micromax etc.)
Hardware and Software Installation
Repair of various types of equipment
Knowledge of electrical systems
Use of specialized equipment (e.g., multimeters, diagnostic software, power tools)
Soft skills:
Communications
Teamwork
Time Management
Customer Service
problem solution
Adaptability
Patience
Customer service
Communication
Problem-solving
Time management
Languages
Hindi
English
Personal Information
Name - Deepak Bisht
DOB - 30/07/1996
Mail Id - db611543@gmail.com
Mobile No 8010744791
Timeline
Mobile Repair Technician
LAVA international ltd
01 2015 - 03 2019
Mobile Repair Technician
F1 Info solutions & services"
03 2019 - 01 2021
Repair Technician
KGL IMPEX PVT.LTD
07 2021 - Current
High School -
Inter College Gagrigol
Intermediate -
Inter Collage Gagrigol
Diploma in Electronic Manufacturing - Diploma in Electronic Manufacturing Service (In Mobile Phone) TATA Institute of Social Science,
TATA Institute of Social Science,
Advance Diploma in Electronic Manufacturing - Advance Diploma in Electronic Manufacturing Service (In mobile phone)
TATA Institute of Social Science