Deepak Balakrishnan

• Delivered ZAPP Payments journey business change project in line with project specifications.
• Define Product Roadmap for ZAPP Payments Journey.
• Analysis of requirement and collaboration with Product owner, Architect and Dev teams
• Product Roadmap to EPIC and Story creation.
• ZAPP Payment journey's Data Transformation.
• Data Format ownership using YAML and JSON Schemas.
• Lead API Transformation (Merger) with Architects and Product Managers.
• Lead API Operations design with Architects and Technical Leads.
• Co-ordination with Dev teams to implement updated Merged API's
• Preparing Monthly update Amendment Tracker Log for client submission.
• Project Reporting using JIRA Reporting tool.
• Defect and Risk management
• Mastercard Developer Zone (API Catalogue) ownership & maintenance for Project APIs.
• Mastercard Client On-boarding and User maintenance.
• Lead Documentation activities with Confluence.
• Lead Show & Tells, Demos internally and externally.
• Owned Director responsibilities for 6-8 months.

Project Manager / Technical Business Analyst

DORADOS

• Built roadmap, designed and delivered DORADOS Project.
• Digitally transformed existing BankSphere application using AngularJS and RESTful APIs.
• Successfully implementation application in AWS Cloud and OpenShift On-Prem Cloud.
• Built and nurtured professional relationships with stakeholders.
• Led technical delivery teams with in-depth understanding of processes and techniques to deliver high-quality solutions.
• Streamlined multiple plans and dependencies across range of teams into single overarching perspectives and plans.
• Managed RAID successfully, governing milestones and noting adherence in line with project plans.
• Designed and built multiple testing environments for multiple products automation testing.
• Documented appropriate project plans and controls in line with change lifecycle.
• Built Scrum teams and ways of working, Agile Ceremonies.
• Managed team from multiple Geo locations (UK, Spain and India).
• Implemented Release and Change process and Managed releases.
• Created and maintained JIRA EPICs and User Stories with Product Owner.

Technical Analyst

RISK (Credit Score & Persistent Debt)

• Lead and Delivered RaaS Applications using SaaS based model with Cloud ready solution to OpenShift On-Prem cloud platform.
• Built JIRA Projects from scratch for Persistent Debt Project and demoed to Internal and External teams.
• Risk Assessment service for bank with DSaaS (Domain Software As A Service) model.
• Built detailed roadmap and plan for service with OpenAPI and AWS Cloud migration.
• Designed & Delivered AWS cloud migration prototype.
• Working with Technical Leads to build Data Schemas using XML and XSLT, JSON.
• Built delivery roadmap using JIRA EPIC Roadmap for Persistent Debt project and delivered on time.
• Liaised with Credit Risk Policy Team for designing and configuring Policy Engine.
• Lead documentation process in Confluence.
• Worked with customers and partners to harmonise multiple APIs in workflows.
• Facilitated technical decision-making, providing architectural guidance to development and product teams.
• Built and Maintained RAID logs (Risk, Assumptions, Issues & Dependencies) for multiple projects.
• Built and Automated project reporting using JIRA with KPIs and charts.

Technical Lead

Retail Banking (Mortgages & Cards)

• Lead, Design and Develop, Review development changes based on Business Requirements.
• Developed multiple new enhancements and journeys in Mortgage and Cards functionalities.
• For Unsecured Personal and Business Loans in Retail banking, owned service operations and enhancements.
• Designed and built RESTful APIs and SOAP web services.
• Designed and built frontend systems using Banksphere.
• Code Reviews and mentor junior team members.
• Unit Testing using JUnit.
• Manual Functional testing and Automated Functional Testing using Selenium & Cucumber.
• Non functional Testing using JMeter.
• Developed Data model using JSON, XML and XSLT.