Deena Al-dalalah
Liverpool,United Kingdom
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multitasking, leading group discussions, and managing projects.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Credit controller intern
Ciments du Maroc
Casablanca, Morocco
06.2024 - 07.2024
- Maintained professional client interactions whilst managing overdue payments.
- Conducted regular account reviews to maintain accurate records.
- Monitored client's credit situation closely, mitigating risks associated with late payments.
- Managed customer accounts for maintaining positive client relationships.
- Contacted customers about overdue payments by phone, letter, and email.
- Chased clients to procure payments in line with agreed terms and conditions.
- Informed customers of potential legal action and required remediation to avoid escalation.
Finance & Legality Manager
AIESEC
Liverpool, United Kingdom
03.2022 - 03.2023
- Led performance reviews, identified areas for improvement.
- Cultivated strong relationships with clients to secure repeat business.
- Coordinated cross-departmental collaboration for improved workflow.
- Fostered a positive work environment with regular team-building activities.
Education
Master of Science - Finance and Investment
Liverpool John Moores University
Liverpool 09.2024 -
GCSEs - Scientific
Al Asriyya Schools
amman, Jordan /2017 - /2020
Bachelor of Science - Business Management (Finance)
SIST/Cardiff Metropolital
10.2021 - 05.2024
Skills
- Data analysis
- Customer handling
- SAP knowledge
- Emotional intelligence
- Written and verbal communication
- Analytical-thinking
Accomplishments
Distinguished for my MUN achievements, I demonstrated diplomacy representing China
with innovative solutions, secured Outstanding Delegate as Russia advocating gender
equality, and excelled in the Security Council as the U.S. delegate, demonstrating diplomacy
in securing a ceasefire and earning another Outstanding Delegate recognition.
Certification
Model United Nations: https://pdf.ac/1k9tHz
AIESEC: https://pdf.ac/zOcD8 https://pdf.ac/2vSrMR
Languages
Arabic
Native
English
Fluent
French
Advanced
Timeline
Master of Science - Finance and Investment
Liverpool John Moores University
09.2024 -
Credit controller intern
Ciments du Maroc
06.2024 - 07.2024
Finance & Legality Manager
AIESEC
03.2022 - 03.2023
Bachelor of Science - Business Management (Finance)
SIST/Cardiff Metropolital
10.2021 - 05.2024
Model United Nations: https://pdf.ac/1k9tHz
AIESEC: https://pdf.ac/zOcD8 https://pdf.ac/2vSrMR
GCSEs - Scientific
Al Asriyya Schools
/2017 - /2020
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