DEEKSHA

I am a motivated postgraduate with a LLM in International Business Law from the University of Salford and practical experience in operations within a UK e-commerce fulfilment environment. My academic interests lie in Operations Management, Digital Transformation, Employee Wellbeing, Supply Chain Management and Sustainable Business Practices. Through my professional experience, I have developed an interest in understanding how digital technologies and management practices influence employee wellbeing and organisational performance. I am seeking to undertake a PhD that contributes both to academic knowledge and practical business improvement.

Master’s Dissertation, Title: Exploring the Effectiveness of International Trade Dispute Resolution Mechanisms: A Critical Analysis of the WTO Dispute Settlement System and Recent High-Profile Trade Disputes, Conducted independent research examining the effectiveness of international trade dispute resolution mechanisms, with a particular focus on the World Trade Organization (WTO) Dispute Settlement System., Critically analysed recent high-profile international trade disputes to evaluate the strengths, limitations, and challenges of the WTO dispute settlement framework., Reviewed international treaties, legal frameworks, academic literature, and case studies to assess the impact of dispute resolution mechanisms on global trade governance., Applied qualitative research methods, critical legal analysis, and academic writing to develop evidence-based conclusions and recommendations., Strengthened research skills in literature review, legal analysis, data interpretation, critical thinking, and scholarly communication.

• Operations Management
• Digital Transformation
• Supply Chain Management
• Employee Wellbeing
• Organisational Behaviour
• Industry 4.0 & Industry 5.0
• Leadership and Employee Engagement
• Sustainable Operations
• Business Analytics

Proposed PhD Title

The Impact of Digital Transformation, Leadership Practices and Work Intensification on Employee Wellbeing and Operational Performance in UK E-commerce Fulfilment Centres: A Mixed-Methods Study

My proposed doctoral research aims to investigate how digital transformation, leadership practices, and work intensification influence employee wellbeing and operational performance within UK e-commerce fulfilment centres. Drawing on my academic background in International Business Law and my professional experience in warehouse operations, the study seeks to explore the relationship between technological change, leadership, and employee experiences in digitally enabled workplaces.

Using a mixed-methods approach that combines employee surveys and semi-structured interviews with employees and managers, the research will generate evidence-based recommendations to help organisations balance operational efficiency with employee wellbeing. The findings are expected to contribute to the fields of Operations Management, Leadership, Human Resource Management, and Digital Transformation by supporting the development of sustainable and people-centred management practices.