Deean Crespillo
Huntingdon,Cambridgeshire
Summary
Dedicated and patient-focused professional with experience in patient care and medication administration. Known for delivering exceptional customer service and demonstrating strong communication skills. Seeking to leverage expertise in a dynamic healthcare environment to enhance patient experiences and outcomes. Recognised for excellent communication and active, patient-focused listening that support high-quality, compassionate care. Collaborative team player with a strong drive for results, seeking to contribute these strengths to a dynamic, service-oriented healthcare environment. Worked in surgical, elderly care, cardiology, acute medical, community placements.
Overview
5
5
years of professional experience
Work history
Care Companion
Cherry Blossom Care Home
Peterborough, Cambridgeshire
2026.05 - Current
- Provided exceptional care to elderly residents by assisting with daily tasks.
- Worked collaboratively with other carers to provide comprehensive service.
- Helped maintain a safe environment for all residents, reducing risk of falls or injuries.
- Maintained records, guaranteeing accurate tracking of medical history and treatment plans.
- Demonstrated empathy towards the emotional needs of residents, providing necessary reassurance during difficult times.
- Maintained client dignity and respect throughout personal care support, including dressing, showering and toileting.
- Prioritised person-centred care to maximise independence for clients with dementia and limited mobility.
- Monitored clients' physical and mental health, reporting concerns to management for swift action.
- Communicated with residents' family members, listened to their concerns and providing reassurance when necessary
Tills Colleague
Dunelm
Huntingdon, Cambridgeshire
2025.09 - 2026.05
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Identified counterfeit notes whilst handling cash, ensuring financial security.
- Communicated product information to customers, driving informed purchases.
- Packaged customer items carefully, ensuing merchandise safety.
- Handled returns and exchanges following company policies, resulting in satisfied customers.
- Took initiative in restocking shelves during downtime, enhancing product availability.
Retail assistant
Bonmarche
Huntingdon, Cambridgeshire
2022.03 - 2022.08
- Delivered excellent customer service by answering queries and providing product information.
- Assisted in stock replenishment to maintain store appearance.
- Followed company policies whilst handling returns and exchanges, preserving customer loyalty.
- Handled cash register operations efficiently, minimising queue lengths at checkouts.
- Maintained clean shop floor, promoting a welcoming environment.
- Stayed updated on current promotions and new products to provide accurate information to customers.
- Participated in seasonal sale preparations by arranging promotional displays strategically.
- Processed online orders accurately and promptly for improved e-commerce service delivery .
Volunteer
British Heart Foundation
Huntingdon, Cambridgeshire
2022.01 - 2022.08
- Processed cash transactions, ensuring accurate handling of payment.
- Arranged product displays to increase visibility and sales.
- Tagged products quickly and accurately with price tags and stickers.
- Packed and wrapped gifts with decorative details to match customer preferences.
- Sorted donations effectively, aiding the charity's fundraising efforts.
- Assisted shoppers find desired products, enhancing their retail experience.
- Assisted in stock taking, ensuring accurate inventory management.
Cashier
The Great Wall Takeaway
Huntingdon, Cambridgeshire
2021.08 - 2022.08
- Ensured prompt delivery by coordinating with drivers effectively.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Demonstrated flexibility in shifts, provided coverage on holidays or busy days when needed most.
- Managed cash transactions, maintaining financial accuracy.
- Coordinated with chefs closely, facilitated efficient meal preparation process.
- Handled multiple tasks simultaneously, took phone orders, prepared takeaways, managed cash register-demonstrated strong multitasking skills under pressure situations.
- Communicated effectively with customers over the phone, reduced misunderstandings regarding orders.
Education
Bachelor of Science - Adult Nursing
University of Chester
Chester 09/2022 - 08/2025
Skills
- Excellent communication
- Patient-Focused listening
- Patient care
- Medication Administration
- Drive for results
- Order processing
- Team player
- Outstanding customer service
Affiliations
- Crochet
- Journalling
- Origami
References
References available upon request.
Timeline
Care Companion
Cherry Blossom Care Home
2026.05 - Current
Tills Colleague
Dunelm
2025.09 - 2026.05
Retail assistant
Bonmarche
2022.03 - 2022.08
Volunteer
British Heart Foundation
2022.01 - 2022.08
Cashier
The Great Wall Takeaway
2021.08 - 2022.08
Bachelor of Science - Adult Nursing
University of Chester
09/2022 - 08/2025