Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Timeline
Generic

Declan McAllister

Llandudno,Conwy

Summary

Driven and fast learning professional with a strong dedication to teamwork and a solid work ethic. Known for proactive problem solving, keen attention to detail, and delivering high quality outcomes. Reliable, I take pride in maintaining accuracy and consistently meeting expectations. A collaborative team player who values respectful, positive relationships with colleagues. As a criminology graduate with a strong background in customer service, I thrive in fast paced, high pressure environments. Currently seeking a position where I can contribute my skills and grow within a dynamic organisation.

Overview

10
10
years of professional experience
12
12
years of post-secondary education

Work history

Customer assistant

Tesco
Llandudno, Conwy
11.2017 - Current
  • Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
  • Increased sales through suggestive selling techniques.
  • Improved customer relations by promptly addressing queries and concerns.
  • Upheld company policies whilst interacting with customers to maintain brand reputation.
  • Collaborated efficiently with team members to maintain smooth store operations.
  • Dealt effectively with customer complaints, resolving issues professionally and amicably.
  • Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.

Customer service representative

JD Sports
Llandudno, Conwy
08.2015 - 10.2017
  • Prioritised tasks during busy periods for maximised productivity .
  • Offered helpful advice on product selection, leading to increased sales.
  • Utilised product knowledge effectively whilst assisting customers with purchases decisions.
  • Monitored inventory levels regularly, preventing potential stock-outs or overstocks.
  • Communicated effectively with colleagues to ensure seamless service delivery.

Education

Bachelor of Arts - Criminology

Liverpool John Moores University
Liverpool
09.2019 - 07.2023

A-Levels - Applied Science

Ysgol John Bright
Llandudno, Conwy
09.2016 - 07.2018

A-Levels - English Language

Ysgol John Bright
Llandudno, Conwy
09.2016 - 07.2018

A-Levels - Religious Studies

Ysgol John Bright
Llandudno, Conwy
09.2016 - 07.2018

GCSEs - Mathematics

Ysgol John Bright
Llandudno, Conwy
09.2015 - 07.2016

GCSEs - English Language

Ysgol John Bright
Llandudno, Conwy
09.2015 - 07.2016

GCSEs - English Literature

Ysgol John Bright
Llandudno, Conwy
09.2015 - 07.2016

Skills

  • Strong verbal communication
  • Technological literacy
  • Exemplary customer service
  • Well-organised multitasker
  • Time efficiency
  • Patience and tolerance
  • Extremely adaptable
  • Prioritising heavy workloads

Affiliations

  • Travelling
  • Football
  • Reading
  • Music festivals

Languages

English
Native
Welsh
Elementary

Timeline

Bachelor of Arts - Criminology

Liverpool John Moores University
09.2019 - 07.2023

Customer assistant

Tesco
11.2017 - Current

A-Levels - Applied Science

Ysgol John Bright
09.2016 - 07.2018

A-Levels - English Language

Ysgol John Bright
09.2016 - 07.2018

A-Levels - Religious Studies

Ysgol John Bright
09.2016 - 07.2018

GCSEs - Mathematics

Ysgol John Bright
09.2015 - 07.2016

GCSEs - English Language

Ysgol John Bright
09.2015 - 07.2016

GCSEs - English Literature

Ysgol John Bright
09.2015 - 07.2016

Customer service representative

JD Sports
08.2015 - 10.2017
Declan McAllister