Declan McAllister
Llandudno,Conwy
Summary
Driven and fast learning professional with a strong dedication to teamwork and a solid work ethic. Known for proactive problem solving, keen attention to detail, and delivering high quality outcomes. Reliable, I take pride in maintaining accuracy and consistently meeting expectations. A collaborative team player who values respectful, positive relationships with colleagues. As a criminology graduate with a strong background in customer service, I thrive in fast paced, high pressure environments. Currently seeking a position where I can contribute my skills and grow within a dynamic organisation.
Overview
10
10
years of professional experience
12
12
years of post-secondary education
Work history
Customer assistant
Tesco
Llandudno, Conwy
11.2017 - Current
- Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
- Increased sales through suggestive selling techniques.
- Improved customer relations by promptly addressing queries and concerns.
- Upheld company policies whilst interacting with customers to maintain brand reputation.
- Collaborated efficiently with team members to maintain smooth store operations.
- Dealt effectively with customer complaints, resolving issues professionally and amicably.
- Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
Customer service representative
JD Sports
Llandudno, Conwy
08.2015 - 10.2017
- Prioritised tasks during busy periods for maximised productivity .
- Offered helpful advice on product selection, leading to increased sales.
- Utilised product knowledge effectively whilst assisting customers with purchases decisions.
- Monitored inventory levels regularly, preventing potential stock-outs or overstocks.
- Communicated effectively with colleagues to ensure seamless service delivery.
Education
Bachelor of Arts - Criminology
Liverpool John Moores University
Liverpool 09.2019 - 07.2023
A-Levels - Applied Science
Ysgol John Bright
Llandudno, Conwy 09.2016 - 07.2018
A-Levels - English Language
Ysgol John Bright
Llandudno, Conwy 09.2016 - 07.2018
A-Levels - Religious Studies
Ysgol John Bright
Llandudno, Conwy 09.2016 - 07.2018
GCSEs - Mathematics
Ysgol John Bright
Llandudno, Conwy 09.2015 - 07.2016
GCSEs - English Language
Ysgol John Bright
Llandudno, Conwy 09.2015 - 07.2016
GCSEs - English Literature
Ysgol John Bright
Llandudno, Conwy 09.2015 - 07.2016
Skills
- Strong verbal communication
- Technological literacy
- Exemplary customer service
- Well-organised multitasker
- Time efficiency
- Patience and tolerance
- Extremely adaptable
- Prioritising heavy workloads
Affiliations
- Travelling
- Football
- Reading
- Music festivals
Languages
English
Native
Welsh
Elementary
Timeline
Bachelor of Arts - Criminology
Liverpool John Moores University
09.2019 - 07.2023
Customer assistant
Tesco
11.2017 - Current
A-Levels - Applied Science
Ysgol John Bright
09.2016 - 07.2018
A-Levels - English Language
Ysgol John Bright
09.2016 - 07.2018
A-Levels - Religious Studies
Ysgol John Bright
09.2016 - 07.2018
GCSEs - Mathematics
Ysgol John Bright
09.2015 - 07.2016
GCSEs - English Language
Ysgol John Bright
09.2015 - 07.2016
GCSEs - English Literature
Ysgol John Bright
09.2015 - 07.2016
Customer service representative
JD Sports
08.2015 - 10.2017
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