Declan Lewis
Tonyrefail,Rhondda Cynon Taf
Summary
Reliable Team Member with dynamic and flexible style. Completes high-volume number of orders to meet service targets. Shares strong food preparation and safety knowledge. Highly efficient team member who is well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Customer-oriented team member. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development. Enthusiastic team player with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work History
Crew team member
Kentucky Fried Chicken
Nantgarw , Rhondda Cynon Taf
2023.06 - Current
- Attended to customers with friendly and welcoming service.
- Achieved excellent customer service by greeting customers and meeting quality expectations.
- Prepared orders and packed to standard, checking before delivering to customers to ensure packed correctly.
- Worked fast and accurately to meet customer needs and service goals.
- Cleaned food preparation areas, cooking surfaces and utensils throughout shifts.
- Took cash and card payment at checkout, providing correct change and receipts when requested.
- Warmly greeted customers and proactively reduced wait times.
- Checked completed orders for accuracy, quality and presentation.
- Established professional relationships with peers to enhance productivity and teamwork.
- Acted as team player by helping colleagues finish their tasks and always offering support, TEAM is always key.
- Used fryers , grills, and microwaves while following safety guidelines.
- Ensured I kept up-to-date on fast food menu changes to answer customer ingredient and portion questions.
Education
GCSEs - Mathematics, Biology, Physics, Chemistry, English Language & Literature, Physical Education, Welsh
Tonyrefail Community School
Porth 2021.09 - 2023.05
Skills
- Team player
- Cash handling
- Customer Service
- Customer complaint handling
Affiliations
- I really enjoy keeping fit, love taking walks and attending maitai. I enjoy going for drives in my car and going out with friends. I also enjoy gaming and watching UFC.
Timeline
Crew team member
Kentucky Fried Chicken
2023.06 - Current
GCSEs - Mathematics, Biology, Physics, Chemistry, English Language & Literature, Physical Education, Welsh
Tonyrefail Community School
2021.09 - 2023.05
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