Declan George
Stevenston,Ayrshire
Summary
Hard-working and dependable former Accounting student with strong numeracy, organization, and problem-solving skills. Experienced in managing information accurately and working in structured environments. Friendly, adaptable, and able to work well both independently and as part of a team. Seeking an opportunity to contribute strong work ethic and reliability in a customer-focused role.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Telephone Operator
T.O.A Taxis
Stevenston, North Ayrshire
01.2024 - 12.2025
- Provided excellent customer service by addressing inquiries and resolving issues for both drivers and passengers.
- Monitored and managed taxi line operations to ensure efficient flow and compliance with local regulations.
- Coordinated the assignment of vehicles to drivers based on demand and availability.
- Maintained accurate logs of transportation activities, including driver schedules and vehicle usage.
- Collaborated with management to enhance service delivery and efficiency.
Education
Certificate of Higher Education - Accounting
Ayrshire College
Kilwinning 08.2022 - 06.2024
GCSEs -
Auchenharvie Academy
Stevenston, North Ayrshire 08.2017 - 06.2022
Skills
- Customer Service & Conflict Resolution
- Time Management & Reliability
- Communication & Active Listening
- IT Literacy (Microsoft Word & Excel)
- Numeracy & Cash Handling
- Adaptability & Teamwork
Certification
· Wellbeing Award – SCQF Level 3 (2022)
Timeline
Telephone Operator
T.O.A Taxis
01.2024 - 12.2025
Certificate of Higher Education - Accounting
Ayrshire College
08.2022 - 06.2024
GCSEs -
Auchenharvie Academy
08.2017 - 06.2022