Declan Byrne
East Kilbride,South Lanarkshire
Summary
I am a very motivated and passionate person with a drive to stand out. I can easily adapt to change and
love to take on new challenges and problem solve with a positive outlook. I have experience working as
both part of a cohesive team as well as working by myself and thrive in both situations. I excel when
working in a fast-paced environment and i can manage my time efficiently , understanding the
importance of meeting deadlines by prioritising my workload.
Overview
7
7
years of professional experience
Work history
Service Delivery Coordinator
Netomnia
East Kilbride, South Lanarkshire
2023.08 - Current
- Oversaw order fulfilment process ensuring timely completion of tasks at every stage of the process from order placement to final delivery.
- Liaised with different departments for streamlined communication and service provision.
- Analysed customer feedback regularly implementing necessary changes bringing about significant improvement in service quality.
- Mediated between clients and the company, resolving any issues promptly.
Senior Project Coordinator
Circet
East Kilbride, South Lanarkshire
2022.04 - 2023.08
- Resolved conflicts swiftly amongst team members ensuring minimal impact on overall productivity.
- Delegated tasks efficiently amongst team members, leading to improved performance on key deliverables.
- Ensured adherence to quality standards during every phase of the projects managed.
- Designed and implemented training to further develop staff based on business goals.
Project Coordinator
Circet
East Kilbride, South Lanarkshire
2021.04 - 2022.04
- Implemented robust data protection protocols, ensuring regulatory compliance at all times.
- Delivered high-quality services through professional client interactions and presentations.
- Implemented innovative telecom solutions, boosting overall productivity.
- Improved network reliability with routine maintenance checks and updates.
Validation Coordinator
KN Group
East Kilbride, South Lanarkshire
2019.07 - 2021.04
- Prepared detailed reports, providing essential insights into system performance.
- Coordinated with cross-functional teams to drive project success.
- Identified areas for improvement in existing systems with thorough analysis and testing.
- Worked with production teams to facilitate smooth transition from design and testing to full-scale manufacturing.
Education
Higher National Diploma - Digital Applications
QA Apprenticeship
Glasgow04.2019
Skills
- Excel data analysis
- Proficient with excel
- Calm under pressure
- Problem-solving
- Team building
Timeline
Service Delivery Coordinator
Netomnia
2023.08 - Current
Senior Project Coordinator
Circet
2022.04 - 2023.08
Project Coordinator
Circet
2021.04 - 2022.04
Validation Coordinator
KN Group
2019.07 - 2021.04
Higher National Diploma - Digital Applications
QA Apprenticeship