Debra Shipway
Birmingham
Summary
Energetic Store Associate with keen sense for customer satisfaction and team collaboration. Delivered exceptional service, improving customer experience and boosting sales. Committed to maintaining tidy, organised store environment and ensuring stock levels meet demand.
Driven individual with natural aptitude for customer service and sales. Skilled in communication and problem-solving, ensuring smooth and productive store operations. Capable of creating positive shopping experience and contributing to store success.
Overview
21
21
years of professional experience
Work history
Store associate
T K Maxx
Birmingham
2005.02 - 2026.02
- Responded promptly to customer enquiries resulting in positive feedback.
- Followed company policies strictly promoting a safe shopping environment.
- Ensured optimal stock levels with regular inventory checks.
- Managed till operations effectively, reducing checkout time for customers.
- Worked during busy holiday seasons whilst maintaining high levels of customer service standards.
- Updated knowledge on latest products regularly enhancing selling skills.
- Helped in visual merchandising to create appealing store layout.
- Handled returns and exchanges smoothly, maintaining high level of customer satisfaction.
- Assisted management with inventory control to reduce out-of-stock situations.
- Increased customer satisfaction by delivering excellent service and handling complaints professionally.
Education
GCSEs - English
Park Hall
Birmingham 07.1993
GCSEs - Maths
Park Hall
Birmingham 07.1993
Skills
- Returns and refunds processing
- Shelving arrangement
- Flexible to shift changes
- Special offer promotion
- Item locating
- Courteous service provision
- Price adjustment
- Receipt issuing
- Peer leadership
- Selling to customer needs
- Cash handling
- Health and Safety regulations
- Complaint handling
- Customer engagement
- Product labelling
- Customer Service
- Refund and exchange processing
- Inventory management
- Team player mentality
- Excellent communication skills
- Accurate money handling
- Brand representation
- Effective communication
- Outgoing and enthusiastic
Timeline
Store associate
T K Maxx
2005.02 - 2026.02
GCSEs - English
Park Hall
GCSEs - Maths
Park Hall