Debra Griffin
Bristol,BST
Summary
Detail-oriented and reliable professional with a proven track record of successfully managing multiple priorities while maintaining a positive attitude. Demonstrated willingness to take on additional responsibilities to achieve team objectives. Experienced administrative specialist with a strong background in providing efficient office support and exceptional customer service. Recognized for reliability and adaptability in meeting evolving needs, ensuring seamless office operations. Possessing strong organizational abilities and a collaborative mindset that cultivates a positive team atmosphere.
Overview
25
25
years of professional experience
Work History
Receptionist/Administrator
Care Home
10.2023 - Current
- 1st point of contact on Reception
- Directing calls
- Dealing with family/friend/staff queries
- Staff rotas, ready for payroll
- Organizing contracts for staff and residents
- Organizing Staff DBS
- Scanning/Photocopying
- Working to food budgets
- Working with Excel & Word
- Assisting Management
- Maintaining staff Holiday/Sick records
- Adhering to GDPR rules
Self Employed
RWB Construction Ltd
01.2020 - 10.2023
- Arranging appointments with customers
- Organising Tradesmen
- Arranging Materials to site
- Invoicing
- Sales/Purchase Ledger Clear Books
- Customer Service
- Maintaining a spreadsheet for every job
Self Employed
Bagsdirect
07.2000 - 02.2020
- Run our own import business
- Managed a team of 22 staff
- Invoicing
- Purchase & Sales Ledger
- Payroll
- Vat
- Taking Orders from customers
- Chasing Payments
- Stock Control
- Collect and return unwanted stock to storage.
- Organize Deliveries to customers
Skills
- UK driving license holder
- Effective customer communication
- Experienced in Microsoft Excel and Word
- Electronic payment facilitation
- Customer engagement
- Reception area maintenance
- Calendar management
- Document scanning and digitization
- Appointment scheduling
- Scheduling appointments
- Confidential information management
- Call handling
- Document management
- Phone and email etiquette
- Administration and operations
Timeline
Receptionist/Administrator
Care Home
10.2023 - Current
Self Employed
RWB Construction Ltd
01.2020 - 10.2023
Self Employed
Bagsdirect
07.2000 - 02.2020
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