Deborah Smith

Articulate and focused hospitality professional with expertise in Venue, General and Bar Management. Commercially astute with an eye for capitalising and growing established business streams. Extensive background in project management and employee engagement programs, able to lead, manage and motivate a team to deliver high-quality customer care and value-added services with the focus on the guest’s experience to ensure 100% satisfaction. Outstanding communication and interpersonal skills with a collaborative approach to developing successful and sustainable working relationships with guests, employees, and suppliers. Due to health reasons, I have been unable to work for 18 months. I am now fit and looking for either part-time or full time employment. Due to surgery I have some minor disabilities with speech. However this is constantly improving and I am overjoyed to be given a clean bill of health from consultant and care team at Addenbrookes Hospital.

• Publican – Created and implemented a pub app and new till system and updated with product and payment software. Recruited, trained, mentored and coached all employees.
• Won prizes for best Account Management and positive reviews from clients at WMG,
• Raised thousands of pounds for Spina Bifida charity. Now called Shine.
• Volunteer Work- As a volunteer I organised the Environment Week in Peterborough. This concluded with a festival on Cathedral Square with stalls and lots going on. This was opened officially by the Mayor and I was introduced and publicly thanked and awarded a lovely bouquet of flowers. I gave radio interviews and press releases. With no budget to use I managed to organise, get designed and printed the weeks itinerary and flyers. get the marquees erected and ready for the festival. All stands and stall holders were organised and present.