Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Timeline
Generic
Deborah Smith

Deborah Smith

Weldon, Corby,Northamptonshire

Summary

Knowledgeable management professional with proven success in achieving and exceeding regional revenue goals within company growth strategies. Skilled at developing local business strategy and overseeing change management to implement successful improvements. Successful manager equipped to plan, lead and optimise operations for my personal business growth. Accomplished in delivering above-expected results while streamlining operations. Ambitious to affect change and bring results in new environment. Accomplished leader with 3 year track record increasing profits through collaborative and strategic partnerships. Confidently engaging with innovative, vision, harnessing maximum company growth. Committed management eager to develop and hone skills in practical business settings. Applies comprehensive education and personal skills to tackle challenging topics. Learn quickly and brings advanced organisational skills. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Motivational leader with record of success within my own company. Seeks out change opportunities, capitalising on technologies, improved methods and gaps to surpass targets. History maintaining efficiency and high employee satisfaction with responsive management style. Committed and experienced with background in business leadership, change management and business risk analysis. Interprets business needs, risks, client requirements and cost structures to increase forecasting accuracy and exceed revenue targets. Maintains smooth operations through careful oversight, priority management and workflow coordination.

Overview

14
14
years of professional experience
3
3
years of post-secondary education

Work history

CEO

Websaway Limited
Weldon, Northamptonshire
10.2020 - Current
  • Spearheaded strategic planning and decision-making processes aligning with mission and stakeholder interests.
  • Reduced financial discrepancies by improving documentation and reporting accuracy for budget and operational controls.
  • Improved cross-departmental collaboration between management staff by revamping structured communication plans.
  • Served as official representative of organisation to public groups or government agencies.
  • Created and led successful business culture focused on performance.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Set strategic plans to govern functioning growth of my own Company operations.
  • Directed staffing requirements, managed priorities and coordinated workflows to uphold productivity objectives.
  • Supervised budgets and timelines, ensuring progress met project scope targets.
  • Directed administration and optimisation of financial operations, payroll and accounting processes.
  • Increased new business connections and revenue generation opportunities by improving networking strategies.
  • Independently managed recruitment, employee motivation and training.
  • Managed team performance, celebrating successes and identifying areas to improve.
  • Cultivated strong work culture and high standards to drive employee retention and performance.
  • Spearheaded development and delivery of product initiatives based on in-depth market research.

Nursery Forestry Practitioner

Udder Pre School Nursery
Geddington, Northamptonshire
12.2017 - 10.2020
  • Communicated daily observations with guardians, maintaining detailed development records.
  • Supported children's development with learning-through-play activities, aiding social, emotional and educational growth.
  • Upheld reliable routines to minimise children's stress and anxiety.
  • Encouraged children to safely explore surroundings, promoting curiosity and experimentation.
  • Role-modelled desired behaviours, habits and actions.
  • Recorded and informed manager regarding injuries and accidents.
  • Fed meals , changed diapers and assisted children to use toilet.
  • Coordinated age-appropriate activities to enhance learning development, including art, music and physical pursuits.
  • Arranged for entertainment and games to provide downtime between learning activities.
  • Supervised groups of up to 45 children.
  • Practiced child protection and health and safety measures to comply with guidelines.
  • Coordinated children's movements between school property and off-site activities.
  • Developed positive, trusting relationships with groups of young children.
  • Maintained records of children's daily activities, meals and medications administered.
  • Read stories and lead activities to help children build foundational learning skills.
  • Supervised daily activities, lunch break and rest time to monitor schedule.
  • Prepared nutritious meals and snacks, carefully adhering to individual dietary requirements and portioning standards.
  • Created caring bonds with children for comfort and safety within nursery.
  • Helped children with personal hygiene needs and taught young children to independently complete care tasks.
  • Thoroughly cleaned and disinfected play areas to control health risks.
  • Prepared daily lessons to cover specific topics supporting children's educational, physical and social development.
  • Taught alphabet and numeracy to enhance learning experience.
  • Disciplined children appropriately, upholding established rules of behaviour.
  • Observed children at play to monitor behaviour and social interactions, intervening in serious conflicts.
  • Advised parents on how to manage disruptive or unsocial behaviours at home.
  • Monitored children at after-school program location, offering safe place for children to play and complete homework assignments.
  • Engaged children in stimulating learning-based activities and games.
  • Set up equipment and materials ahead of recreational activities.

Receptionist

Uppingham school
Uppingham, Rutland
05.2017 - 09.2017
  • Acted as first point of contact for wide range of personnel.
  • Managed bookings using Booker software to schedule, cancel and re-arrange [Timeframe] appointments.
  • Embodied company values through friendly and reliable customer service.
  • Coordinated travel flights, accommodation and itineraries for office staff.
  • Updated [Spreadsheet] with important office metrics and logged daily activities.
  • Reduced waiting times through effective time and resource management.
  • Maintained accurate and up-to-date records for smooth handovers.
  • Signposted other services where appropriate using industry knowledge and contacts.
  • Assisted with set up of ID card and access permissions following site security practices.
  • Monitored building security, updated logs and issued visitor badges.
  • Solved administrative and customer service issues with knowledgeable assistance and friendly support.
  • Kept reception area clean and organised to uphold professional office reputation.
  • Issued visitor and contractor passes and recorded visits on security system.
  • Maintained reception area stock of important forms and brochures.
  • Wrote professional letters, memos and emails for internal and external business communication.
  • Collected and distributed incoming mail, employing strict confidentiality throughout.
  • Offered knowledgeable, friendly support to in-office guests.
  • Set up office spaces, equipment and support services for client and team meetings.
  • Assisted visitors with completing and submitting [Type] paperwork.
  • Provided clerical support to company employees, including copying, faxing and file management.
  • Kept reception area clean and neat to give visitors positive impression of the company.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Answered and helped resolve enquiries from clients, vendors and general public.
  • Took and communicated messages to minimise interruptions to staff workflows.
  • Coordinated incoming and outgoing packages and mail to facilitate distribution.
  • Answered [Number]+ telephone calls per day, compiling detailed notes and promptly forwarding as required.

Nursery Practitioner

Little Angels Nursery
Uppingham, Rutland
09.2015 - 09.2017
  • Submitted written reports to parents detailing progress and development of children.
  • Coordinated extra-curricular care to meet service demand.
  • Supported wider community initiatives for enhanced integration.
  • Planned budgets to meet staffing and resource requirements within cost allocations.
  • Reported children's development and progress to parents and caregivers.
  • Tailored activities to make use of resources and engage all children based on their age, interests and abilities.
  • Attended regular training opportunities to expand professional knowledge and further career progression.
  • Delivered rich learning opportunities for children with diverse abilities.
  • Handled nappy changes and baby feeding while keeping detailed log sheets.
  • Supervised and supported children during meal times with strict attention to detail to mitigate risks.
  • Designed educational activities for young children in line with Early Years Foundation Stage (EYFS) curriculum.
  • Kept accurate learning journey records, sharing updates with parents and carers for cohesive childcare.
  • Maintained clean, safe play environments, disinfecting toys and surfaces regularly.
  • Developed activities to stimulate children's educational engagement.
  • Safeguarded children appropriately to meet legal requirements.
  • Liaised with external social service provisions for excellent care continuity.
  • Updated online learning journals with excellent systems knowledge.

Housekeeping cleaner

Uppingham School
Uppingham, Rutland
07.2010 - 09.2017
  • Vacuumed and steamed carpets, curtains and upholstered furniture.
  • Protected family heirlooms with careful maintenance and handling.
  • Performed thorough deep cleaning, consistently receiving top scores on customer evaluation surveys.
  • Sorted and disposed of rubbish and recyclables daily, avoiding waste buildup.
  • Deep-cleaned bathrooms and kitchens to maintain excellent hygiene standards.
  • Meticulously vacuumed, dusted and tidied guest rooms.
  • Cleaned and returned vacant rooms to guest-ready status within specified timeframes.
  • Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
  • Kept housekeeping trolleys well-stocked, reporting low supplies to management for prompt reordering.
  • Communicated with other staff to determine best use of resources and guest care.

Head housekeeper

Uppingham School
Uppingham, Rutland
08.2012 - 05.2017
  • Cleaned and disinfected rooms and communal areas to deliver first-class facilities.
  • Prepared rotas to create stable team coverage and meet hotel guest needs.
  • Communicated management feedback to improve team performance.
  • Delegated tasks and briefed staff on shift requirements to meet KPIs.
  • Requisitioned housekeeping supplies and guest toiletries to maintain adequate inventory levels.
  • Instructed maintenance staff to complete fixture and fitting repairs.
  • Implemented consistently high standards of cleanliness to facilitate excellent customer satisfaction.
  • Communicated repair needs to maintenance staff for prompt remedial action.
  • Inspected rooms to confirm quality and attention to detail met brand standards.
  • Facilitated smooth day-to-day operations, coordinating with reception and reservations to ensure impeccable service delivery.

Education

NVQ Level 2 - Setting up a small business

Tresham College
Kettering
07.2023 - 10.2023

NCFE Level 2 Team Leading -

Tresham College
Kettering
11.2019 - 02.2020

NCFE Mental Health -

Tresham College
Kettering
03.2019 - 07.2019

NVQ level 2 Children and Young People -

Babcock
Leeds
12.2016 - 07.2017

ICT Information and communications Technology - Application of numbers, Communication

Pearsons
01.2013 - 05.2013

NCFE - Cognitive Behavioural Therapy

Tresham College
Kettering
05.2019 - 08.2019

GCSEs - English

Tresham College
Kettering
09.2018 - 05.2019

Diploma of Higher Education - Housekeeping

Pearson
01.2013 - 05.2013

Skills

  • Problem-solving
  • Communication skills
  • Time management
  • Team building
  • Deadline-driven
  • File management
  • Customer-focused
  • Training and mentoring
  • Performance goals
  • Business development
  • Troubleshooting
  • Data entry
  • Organisation skills

Affiliations

  • I keep myself busy in my free time going to the gym and keeping fit.
  • Being a good mum and role model for my children.
  • I enjoy doing pottery and making gifts for friends and family.
  • Making cakes for my children.. i used to do this as a side line business years ago as a single mum to keep busy.
  • Silver jewellery making when in have free time.

Accomplishments

I set my self a goal, to set up a small cleaning company. This started the year and four months ago. I currently still run this company and have one gardener, and five cleaners working for me currently.

We off more services such as: Ironing, carpet cleaning floor scrubbing, oven cleaning, deep cleans, regular cleans.

I love being able to offer my staff flexible work, a happy work place, relaxed atmosphere and bringing friendships into theirs lives. Every client that me and my company work for have built special relationships and most friendships. Built on trust and support. I love what I have a achieved and how we manage to support every one individually to their needs.



Timeline

NVQ Level 2 - Setting up a small business

Tresham College
07.2023 - 10.2023

CEO

Websaway Limited
10.2020 - Current

NCFE Level 2 Team Leading -

Tresham College
11.2019 - 02.2020

NCFE - Cognitive Behavioural Therapy

Tresham College
05.2019 - 08.2019

NCFE Mental Health -

Tresham College
03.2019 - 07.2019

GCSEs - English

Tresham College
09.2018 - 05.2019

Nursery Forestry Practitioner

Udder Pre School Nursery
12.2017 - 10.2020

Receptionist

Uppingham school
05.2017 - 09.2017

NVQ level 2 Children and Young People -

Babcock
12.2016 - 07.2017

Nursery Practitioner

Little Angels Nursery
09.2015 - 09.2017

ICT Information and communications Technology - Application of numbers, Communication

Pearsons
01.2013 - 05.2013

Diploma of Higher Education - Housekeeping

Pearson
01.2013 - 05.2013

Head housekeeper

Uppingham School
08.2012 - 05.2017

Housekeeping cleaner

Uppingham School
07.2010 - 09.2017
Deborah Smith