Deborah Norton
Southport,Merseyside
Summary
Dedicated professional with expertise in COSHH compliance, restroom care, and surface hygiene. Demonstrates proficiency in floor maintenance, carpet care, and vacuum operation, ensuring high standards of cleanliness and safety. Skilled in textile care and waste management, with a strong emphasis on an efficient work ethic. Committed to maintaining pristine environments through meticulous attention to detail and a proactive approach to hygiene solutions.
Overview
12
12
years of professional experience
14
14
years of post-secondary education
Work history
Cleaning Operative
Bulloughs Cleaning Services
Southport, Merseyside
02.2025 - 03.2025
- Maintained high standards of cleanliness by sweeping, mopping, and vacuuming floors.
- Scrubbed and sanitised toilets, sinks and kitchen fixtures for high-quality finish.
- Cleaned and dried windows, mirrors and glass surfaces.
- Worked efficiently to perform day-to-day cleaning and maintenance within allotted timeframes.
- Engaged in seasonal deep-cleaning activities resulting in an improved work atmosphere.
Retail Assistant
PDSA Charity Shop
Southport, Merseyside
04.2021 - 04.2024
- Assisted in stock replenishment to maintain store appearance.
- Maintained clean shop floor, promoting welcoming environment.
- Rotated stock periodically, reducing instances of expired or outdated inventory.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
Domestic Duties
Home
Southport, Merseyside
03.2017 - 04.2021
- Break from to focus on child rearing and supporting home life
- Handled general cleaning duties around family home on daily basis
- Cooking family meals
- Provided care for family pets including feeding, grooming and walking duties, promoting animal wellbeing.
Retail assistant
PDSA Charity Shop
Southport, Merseyside
11.2016 - 03.2017
- Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
- Sorting donations, pricing new stock that comes in, steaming donations.
- Making sure store area is tidy
- Assisted in stock replenishment to maintain store appearance.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
Welfare assistant
OLOLPrimary School
Southport, Merseyside
11.2014 - 03.2015
- Supported pupils with special needs to foster equal participation in activities.
- Addressed behaviour issues to cultivate positive learning environment.
- Facilitated calm environment by maintaining order and discipline amongst students.
- Assisted during meal times to encourage healthy eating habits.
Teaching assistant
BDS Primary School
Southport, Merseyside
10.2013 - 03.2015
- Assisted in conducting assessments to determine student understanding of subjects.
- Collaborated with teaching staff in organising school events, fostering community spirit.
- Led small group sessions for enhanced focus on challenging topics.
- Participated in parent-teacher meetings to discuss student progress and potential improvements.
- Supervised students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips providing safe, supportive environment.
Dog walker
R.S.P.C.A
Southport, Merseyside
03.2013 - 06.2013
- Scheduled dog walks according to owners' preferences, resulting in high customer satisfaction rates.
- Fostered strong client relationships by addressing individual pet care needs, resulting in increased customer loyalty.
- Documented each walk to offer tailored feedback to owners, enhancing communication and trust.
- Utilised understanding of different breeds' behaviour in handling dogs, enhancing safety and enjoyment on walks.
- Ensured cleanliness of public spaces by promptly cleaning up after dogs during walks, contributing to community hygiene.
- Respected community rules regarding leash laws and pet waste disposal showing civic responsibility.
Education
Level 1 Diploma - Warehouse Supply chain and Logistics
B2W complete training
Southport 07.2021 - 08.2021
NCFE Level 2 - Certificate in Supporting Teaching And Learning In Schools
Southport College
Southport Merseyside 09.2014 - 06.2015
Level 1 Adult Literacy - English
Southport College
Southport, Sefton 09.2010 - 06.2011
BCS Level 1 & 2 Certificate for IT - European computer driving Licence Learning how to use computers and Software
Southport College
Southport, Sefton 09.2009 - 06.2010
RSA Word Processing 1 part 2 2009 - Computer
Southport College
Southport, Sefton 09.2009 - 06.2010
Foundation Level 1 - N.V.Q Business Administration
OSB Office Service Bureau
Southport 06.1992 - 06.1995
Communication Skills - Word Power
Southport College
Southport, Sefton 06.1992 - 06.1995
6 GCSEs - Including English, Maths
Greenbank High School
Southport, Sefton 09.1987 - 06.1992
Skills
- COSHH compliance
- Restroom care
- Surface hygiene
- Floor maintenance
- Floor care
- Carpet care
- Vacuum operation
- Textile care
- Waste management
- Efficient work ethic
Personal Profile
I have good communication skills which I have used in all my previous employment. Having worked in both as part of a team and with the public. I amcompetent with information technology and have a working knowledge of basic computer programmes such as word I am also comfortable with utilising the internet. Such as working doing my last course on Microsoft teams,
References
References available upon request.
Timeline
Cleaning Operative
Bulloughs Cleaning Services
02.2025 - 03.2025
Level 1 Diploma - Warehouse Supply chain and Logistics
B2W complete training
07.2021 - 08.2021
Retail Assistant
PDSA Charity Shop
04.2021 - 04.2024
Domestic Duties
Home
03.2017 - 04.2021
Retail assistant
PDSA Charity Shop
11.2016 - 03.2017
Welfare assistant
OLOLPrimary School
11.2014 - 03.2015
NCFE Level 2 - Certificate in Supporting Teaching And Learning In Schools
Southport College
09.2014 - 06.2015
Teaching assistant
BDS Primary School
10.2013 - 03.2015
Dog walker
R.S.P.C.A
03.2013 - 06.2013
Level 1 Adult Literacy - English
Southport College
09.2010 - 06.2011
BCS Level 1 & 2 Certificate for IT - European computer driving Licence Learning how to use computers and Software
Southport College
09.2009 - 06.2010
RSA Word Processing 1 part 2 2009 - Computer
Southport College
09.2009 - 06.2010
Foundation Level 1 - N.V.Q Business Administration
OSB Office Service Bureau
06.1992 - 06.1995
Communication Skills - Word Power
Southport College
06.1992 - 06.1995
6 GCSEs - Including English, Maths
Greenbank High School
09.1987 - 06.1992