DEBORAH MCCALL
Aberdeenshire
Summary
Customer-oriented owner with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.
Overview
26
26
years of professional experience
Work History
Kinship carer
Aberdeenshire Council
Portlethen
02.2020 - Current
- I've been a kinship carer for my 3 grandchildren.
- Portlethen, Scotland
Retail worker
EG GROUP
Aberdeenshire
07.2024 - 12.2024
- Educated customers on product features and benefits resulting in increased sales.
- Followed company policies and guidelines strictly maintaining standards of operation.
- Created attractive product displays that stimulated customer interest and purchases.
- Promoted seasonal items or discounts effectively stimulating increased revenue.
- Operated till accurately to ensure smooth checkout process.
- Received deliveries and stocked goods on shelves efficiently for easy accessibility.
- Operated cash registers with accuracy and processed cash and card transactions.
- Aberdeenshire, Scotland
Catering assistant
Sodexo
Aberdeen
10.2000 - 01.2007
- Restocked chef workstations with fresh supplies throughout shifts.
- Inspected kitchen equipment and tools, promptly reporting malfunctions to prevent inefficiencies.
- Completed final assemblies on dishes for service to customers.
- Cleaned refrigerators, freezers and dry storage spaces to minimise contamination.
- Boosted customer satisfaction by preparing dishes to exact dietary needs.
- Served food and beverages to dining guests with outstanding customer service.
- Followed good operating practices, safety standards and equipment maintenance protocols to minimise downtime.
- Mastered skills across various kitchen roles, providing support in alternative positions during staff absences.
- Aberdeen, Scotland
Owner
petes hotfood
Portlethen
Current
- I had my own burger van, I cooked food, cleaned the van, served customers, did the books.
- Liaised with vendors to achieve favourable product pricing and timely stock replenishment.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Established budgets based on historical, current and forecasted business data.
- Maintained organisational compliance with applicable legislation and regulations.
- Promoted company products and services on social media to increase brand awareness.
- Portlethen, Scotland
Skills
- Lesson plan development
- Public relations
- Problem-solving
Timeline
Owner
petes hotfood
Current
Retail worker
EG GROUP
07.2024 - 12.2024
Kinship carer
Aberdeenshire Council
02.2020 - Current
Catering assistant
Sodexo
10.2000 - 01.2007