Deborah Marley
Stapleford,Notts
Summary
Energetic professional with strong organisational skills and keen eye for detail. Proficient in managing schedules and handling communication, ensuring smooth office operations. Committed to enhancing office efficiency and creating positive work environment.
Overview
40
40
years of professional experience
1
1
year of post-secondary education
Work History
Customer assistant - wage clerk
Tesco Extra
Long Eaton, Derbyshire
10.2004 - Current
- Handled cash and card payments with accuracy.
- Advised customers on availability, pricing and location of products.
- Provided fast checkout service with high levels of customer care and transaction speed.
- Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
- Reviewed submitted time sheets and work charts to validate payroll information .
- Audited time and attendance records, enhancing payroll accuracy.
- Reported on payroll activities for financial and operational recordkeeping and decision-making.
- Processed holiday or leave requests, maintained related documentation and calculated appropriate payments.
- Updated employee pay information to reflect correct base pay and special entitlements.
- Collaborated with HR department to streamline employee data.
- Responded promptly to inquiries regarding payroll, pension, and expense reimbursements.
- Dispensed forms such as P45s and P60s accurately and on time.
- Promptly resolved payroll discrepancies, minimising disruptions for employees.
- Created records for new starters and closed out files for terminated or resigned employees.
- Managed employee records on database to maintain accuracy and updated information.
- Kept employee records complete, accurate and compliant.
- Handled challenging situations with sensitivity and understanding.
- Responded to enquiries and provided information regarding payroll related matters.
- Documented employee attendance, leave and overtime and updated database.
- Administered confidential payroll records, meticulously maintaining data integrity.
- Traced previous payroll transactions to identify and correct errors.
Customer assistant
Co-op Food
Long Eaton, Derbyshire
12.2001 - 09.2004
- Handled cash and card payments with accuracy.
- Advised customers on availability, pricing and location of products.
- Provided fast checkout service with high levels of customer care and transaction speed.
- Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
- Maintained sales floor stock levels through consistent monitoring and regular replenishments.
- Maintained spotlessly clean sales floors, organising merchandise for visually-appealing displays.
- Carried out regular quality checks to ensure displayed products were in good, saleable condition.
- Replenished store inventory regularly, monitoring stock demands to appropriately address customer needs.
Office administrator
KHI Ltd
Stapleford, Nottinghamshire
05.1984 - 09.1996
- Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.
- Maintained high standards of accuracy and quality in data entry and recordkeeping.
- Organised filing systems and maintained records and documentation in alignment with company policies and data security protocols.
- Managed database to maintain updated records and accuracy.
- Processed invoices and financial data with strong eye for detail.
- Accurately executed secretarial tasks, maintaining smooth administrative operations.
Education
GCSEs - Maths
Long Eaton Community Centre
Long Eaton, Derbyshire 09.2006 - 06.2007
GCSEs - English
Long Eaton Community Centre
Long Eaton, Derbyshire 09.2005 - 06.2006
Skills
- Team player
- Cash handling
- Customer Service
- Data Entry
- Personable
- Hard-working
- Polite and friendly
- Office admin
Affiliations
- Reading
- Spending time with family
Timeline
GCSEs - Maths
Long Eaton Community Centre
09.2006 - 06.2007
GCSEs - English
Long Eaton Community Centre
09.2005 - 06.2006
Customer assistant - wage clerk
Tesco Extra
10.2004 - Current
Customer assistant
Co-op Food
12.2001 - 09.2004
Office administrator
KHI Ltd
05.1984 - 09.1996
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