Deborah Landon
Forth,South Lanarkshire
Summary
Dedicated healthcare professional with extensive expertise in patient care and support, specialising in palliative care and elderly care. Demonstrates exceptional skills in infection control practices, safeguarding vulnerable adults, and maintaining patient confidentiality. Proficient in catheter management, personal hygiene assistance, and emotional support, ensuring compassionate care for all patients. Committed to enhancing patient well-being through person-centred care plans and effective risk management strategies. Career goal: to continue advancing skills in healthcare provision while contributing to improved patient outcomes.
Compassionate Healthcare Support Worker with history of improving patient care through attentive and empathetic service. Enhanced patient comfort and well-being by assisting with daily activities and providing emotional support. Recognised for excellent communication skills and ability to work seamlessly within multidisciplinary teams.
Eager to learn new skills to extend my knowledge base of different techniques e.g. taking bloods and ECG working.
Overview
34
34
years of professional experience
Work history
Health Care Support Worker
NHS Lothian
Livingston, West Lothian
10.2023 - Current
- Worked closely with multidisciplinary team to deliver holistic care.
- Assisted in administering medication as per instructions from qualified professionals, ensuring correct dosage and timing are followed.
- Communicated sensitively with patients whilst respecting privacy and dignity at all times.
- Improved patient comfort by assisting with daily personal hygiene tasks.
- Enabled better understanding between healthcare team members by acting as a liaison between them.
- Attended mandatory training courses on regular basis to keep skills updated.
- Provided emotional support for patients and their families during difficult times.
- Provided companionship and emotional support to distressed or lonely residents.
- Prepared meals according to individual dietary requirements, promoting good nutrition.
- Collaborated effectively with healthcare professionals to provide comprehensive care for patients.
- Maintained a clean, safe environment for all patients.
- Helped elderly residents with basic living skills such as dressing and feeding themselves.
- Supported the implementation of care plans tailored to individual patient needs.
- Ensured timely delivery of meals and refreshments, maintaining hydration levels of patients.
- Documented patient observations accurately for healthcare team's reference.
- Assisted in mobility exercises to enhance physical strength and recovery of patients.
- Practised infection control standards to maintain patient health and safety.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Supported patients through personal care tasks such as toileting, showering and feeding, maintaining sensitivity to needs and ensuring comfort, dignity and safety throughout.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Maintained strict confidentiality of information regarding patients.
- Provided hygiene care to patients, ensuring skin integrity and accurately observing, recording and reporting on changes to minimise damage.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Maintained confidentiality and compliance standards for optimised patient care.
- Monitored client health conditions and reported immediate issues to manager.
- Optimised patient satisfaction through compassionate, considered care and communication.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Submitted reports to manager regarding status of client.
Senior care worker
Lynmere Nursing Home
Stockport, Cheshire
10.1997 - 06.2003
- Coordinated with healthcare professionals for effective treatment plans.
- Adapted communication methods according to individual's abilities facilitating understanding and positive interactions.
- Devised personalised care plans in line with resident needs leading to increased client satisfaction.
- Planned daily activities to stimulate cognitive function in dementia patients.
- Responded promptly to emergencies, minimising risk to clients' health and safety.
- Improved patient comfort by providing high-quality personal care.
- Assisted with mobility issues, increasing independence of patients.
- Assisted residents with personal hygiene tasks for enhanced self-esteem and dignity.
- Provided companionship to elderly patients, resulting in improved emotional wellbeing.
- Implemented stringent infection control measures whilst maintaining a homely environment.
Support worker
NHS Trust
Stockport, Cheshire
01.1992 - 12.1999
- Enhanced wellbeing of patients by providing emotional support and companionship.
- Increased comfort levels with personal care duties such as bathing and dressing.
- Assisted with mobility issues enabling easier movement around the home.
- Actively listened to client concerns thus creating a comforting environment.
- Promoted physical activity through assistance with exercises improving overall health condition of the client.
- Implemented care plans set out by healthcare professionals leading to improved patient well-being.
- Participated in regular team meetings, enhancing quality of care provided.
- Prepared nutritious meals that met special dietary needs of clients.
- Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
- Completed housekeeping tasks resulting in a clean, safe home environment.
- Assured safety measures were met to prevent falls or accidents.
- Supported daily living skills training which increased client self-sufficiency.
- Maintained detailed records of patient behaviour changes for healthcare team reference.
- Assisted in maintaining a clean environment for improved client health.
- Contributed feedback on patient progress leading to adjustments in personalised care plans.
- Administered medication according to schedule, promoting optimal health outcomes.
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
Education
SVQ Level 3 - Health and Social Care
West Lothian College
Livingston, West Lothian 07.2025 -
GCSEs - English, Maths, French, German, Biology
St Annes Roman Catholic High School
Stockport 01.1984 - 06.1989
Skills
- Adhering to patient confidentiality
- Infection control practices
- Comforting distressed patients
- Palliative care experience
- Catheter management
- Frailty awareness
- Incontinence support
- Patient observations
- Personal care assistance
- Infection prevention and control
- Bedside manner
- Patient risk management
- Record-keeping
- Disability support
- Confidentiality maintenance
- Safeguarding vulnerable adults
- Patient washing and bathing
- Hoist operation
- Compassionate care
- Resident washing and dressing
- Manual handling training
- Mobility assistance
- Emotional support
- Report-writing
- Patient hygiene management
- Patient lifting techniques
- Personal hygiene assistance
- Person-centred care plans
- Elderly care
- Patient safeguarding
- Housekeeping
Custom
I was unemployed between June 2003 and October 2023 as I was bringing up my two children, one who has learning disabilities along with being on the Autism Spectrum, the other having been diagnosed with ADHD and has recently been given an appointment to check also for Autism.
I was also a full time carer for both my parents (now deceased) and my father-in-law (also deceased) who suffered with dementia.
The current role I am doing means that I have to do a lot of driving and this is now taking its toll on me especially driving at night. I love doing the job I do but with that in mind I feel that my concentration levels are beginning to wane and this is not in the best interests of myself or the patients.
Affiliations
- Spending quality time with my children and my dog. Going to the cinema when I can and the theatre on occasion to watch musicals.
References
References available upon request.
Timeline
SVQ Level 3 - Health and Social Care
West Lothian College
07.2025 -
Health Care Support Worker
NHS Lothian
10.2023 - Current
Senior care worker
Lynmere Nursing Home
10.1997 - 06.2003
Support worker
NHS Trust
01.1992 - 12.1999
GCSEs - English, Maths, French, German, Biology
St Annes Roman Catholic High School
01.1984 - 06.1989