Deborah Jones

Worked freelance for Band Stand Merchandise at concerts and major events, including tours and NEC conventions, adapting to varying schedules and client needs.

• Answered customers questions about products, prices and availability to enhance customer satisfaction.
• Built strong vendor relationships, ensuring timely delivery of merchandise for events.

• Managed bar operations during long shifts, ensuring efficient service and guest satisfaction.
• Served customers during busy shifts at a Carvery, maintaining high service standards.
• Changed barrels and maintained cleanliness of bar area, supporting a welcoming environment.

Managed staff and bar operations, overseeing team performance and service delivery.

• Performed barrel changes and cleaned lines to maintain product quality.
• Led on-shift staff, fostering a collaborative environment to enhance team effectiveness.
• Oversaw daily operations, including opening and closing procedures, to ensure smooth running of the premises.
• Managed cash handling procedures, including banking and safe management, to promote financial security.

This job gave me the ability to work in very fast-paced and busy situations; it gave me the skills and a great work ethic. My duties were standard for a traditional pub, and this was london's oldest/busiest. But I also prepared Bar snacks and food.