Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deborah Dawson

Bradford,West Yorkshire

Summary

Customer-oriented senior with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.

Overview

17
17
years of professional experience

Work History

Senior Care Worker

All Saints Care
Bradford, West Yorkshire
11.2018 - Current

Senior carer on 12 hour night shifts,My duties include delegating work load to a team of 6 carers.

Administration of medications,dealing with health professionals.

I can work part of a team and also on my initiative.

I am a hard worker and a good organiser and can deal with any situation/problem that presents it's self.

  • Conferred with management to understand and meet diverse needs, providing frequent feedback on front-line operations and recommending improvement strategies.
  • Maintained thorough and accurate records outlining programme operations and participant progress.
  • Expanded programme outreach by delivering talks to fellow workers groups.
  • Recommended improved life choices to enhance client outcomes.

post office counter assistant

Holmewood post office
Bradford, West Yorkshire
07.2009 - 07.2014
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
  • Managed team of 1 employees, overseeing the hiring, training, and professional growth of employees.
  • Implemented new team on boarding program, reducing training time from 4 weeks to 2.

Education

NVQ Level 2 - Health and social care

City&Guilds
Bradford
2006

Certificate of Higher Education - Team Leading Knowledge

Bradford College
Bradford
2015

Skills

  • Documentation management
  • Advocacy
  • Caseload management
  • Programme operations
  • Team management
  • Time management
  • Attention to detail
  • Problem solving
  • Self-motivated
  • Team player

Timeline

Senior Care Worker

All Saints Care
11.2018 - Current

post office counter assistant

Holmewood post office
07.2009 - 07.2014

Certificate of Higher Education - Team Leading Knowledge

Bradford College

NVQ Level 2 - Health and social care

City&Guilds
Deborah Dawson