Summary
Overview
Work history
Education
Skills
Placement Experience
Timeline
Generic
Deborah  Costanza

Deborah Costanza

Solihull, West Midlands

Summary

I am a dedicated and enthusiastic professional with a collaborative mindset and the ability to work independently using my own initiative. I am passionate, reliable, and have a willingness to learn, I approach every task with a holistic perspective. With a positive outlook and a thorough, detail-oriented approach to problem-solving, I consistently strive to expand my knowledge and contribute meaningfully to any team or project. My adaptability and strong work ethic make me a valuable asset in diverse environments. Incorporating at the heart of my practice “ nothing about me without me”

Overview

17
17
years of professional experience
8
8
years of post-secondary education

Work history

Volunteering Position at a children's centre

Barnardo's
Frankley
01.2021 - 04.2022
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Career break

-
01.2010 - 01.2022

* Volunteering at a local florist, where I gained valuable customer service and organizational skills.

* Completing various access courses to enhance my knowledge and prepare for future professional opportunities.

* Attending to the care and well-being of family members, further strengthening my empathy, time-management, and multitasking abilities

Neo Natal Nurse

NHS Heartlands Hospital
Bordesley Green
06.2005 - 09.2010
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Consistently arrived at work on time and ready to start immediately.
  • Displayed energy and enthusiasm in fast-paced environment.

Education

Bachelor of Arts - Social Work

Birmingham city university
Birmingham
09.2022 -

NCFE CASHE LEVEL 2 Understanding Autism

Solihull College
03.2021 - 03.2021

Working with people with mental health

Solihull College
Solihull
05.2021 - 05.2021

ACES & Early Trauma

Barnardo's
Birmingham
07.2021 - 07.2021

Solihull College
Solihull
09.1989 - 06.1992

GCSEs -

Lode Heath School
Solihull
09.1984 - 06.1989

Skills

Skills & Knowledge:

* Person-Centred & Strengths-Based Approach

* Effective Communication

* Promoting Independence & Empowerment

* Assessments & Report writing (Care Needs/ Care Act)

* Knowledge of Funding & Reviews

* Liaising with Professionals & Multi-Agency Collaboration

* Up-to-Date with Mandatory Training & Legislation

* Comprehensive Signposting & Advice

* Promoting Independence & Wellbeing

* Risk Identification & Positive Engagement

* Accurate & Timely Record Keeping

* Confidentiality & Adherence to Policies

* Prioritization & Initiative

Placement Experience

Placement Experience:

* Current 100 day placement Solihull Metropolitan Borough Council in community adults older peoples team (2024-2025)

Experience gained:

Þ Developed strong interpersonal skills by building and maintaining trusting relationships with service users, colleagues, ensuring a holistic approach to care and support.

Þ Gained hands-on experience in creating clear, concise, and comprehensive reports, effectively documenting assessments, progress, and outcomes to support care planning.

Þ Enhanced both verbal and written communication abilities, adapting communication style to meet the needs of service users , families, and professionals

Þ Involved in the assessment process, evaluating services needs and contributing to the development of personalized care plans, ensuring the delivery of appropriate support and services.

* First Placement: 70 day placement Change,Grow Live (2023-2023)

* Experience gained:

Þ Collaborated closely with a multidisciplinary medical team to develop and implement effective intervention strategies for service user with alcohol and substance misuse issues, ensuring comprehensive care and support.

Þ : Delivered services in a way that prioritized dignity and respect, applying anti-oppressive and anti-discriminatory principles to ensure that all clients received fair and equitable treatment, regardless of background.

Þ · Demonstrated the ability to balance personal growth and professional responsibilities by remaining self-reflective, receptive to feedback, and committed to continuous learning in challenging settings.

Þ Effectively managed conflicts, both within teams and with service user , utilizing de-escalation techniques and clear communication to resolve disputes and maintain a productive and respectful environment.

Timeline

Bachelor of Arts - Social Work

Birmingham city university
09.2022 -

ACES & Early Trauma

Barnardo's
07.2021 - 07.2021

Working with people with mental health

Solihull College
05.2021 - 05.2021

NCFE CASHE LEVEL 2 Understanding Autism

Solihull College
03.2021 - 03.2021

Volunteering Position at a children's centre

Barnardo's
01.2021 - 04.2022

Career break

-
01.2010 - 01.2022

Neo Natal Nurse

NHS Heartlands Hospital
06.2005 - 09.2010

Solihull College
09.1989 - 06.1992

GCSEs -

Lode Heath School
09.1984 - 06.1989
Deborah Costanza