DEBORAH ALADE
London,United Kingdom
Summary
Adaptable Professional experienced in education, administration, customer service, hotel operations, and research. Delivered exceptional support to customers and guests through effective communication, organisation, and problem-solving skills. Focused on contributing to administration, customer service, and operations within dynamic environments.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Office Assistant
Exodus Holistic Clinic
Ibadan, Nigeria
04.2026 - 06.2026
- Managed day-to-day administrative and reception duties to support smooth clinic operations.
- Welcomed clients and provided friendly, professional customer service.
- Answered telephone calls, responded to emails and handled client enquiries promptly.
- Scheduled, confirmed and rearranged appointments for clients and practitioners.
- Maintained accurate client records, appointment schedules and confidential information.
- Processed payments and prepared invoices while maintaining accurate financial records for efficient transaction handling.
- Assisted practitioners with administrative tasks and coordinated daily clinic activities.
- Supported communication between clients, practitioners and staff while following privacy, health and safety procedures.
- Monitored office and clinic supplies, assisting with ordering and stock control to ensure uninterrupted clinic operations.
- Handled filing, data entry, correspondence, photocopying and document preparation.
Hotel Manager / Hotel Operations
Macadof Hotel
Ibadan, Nigeria
01.2025 - 03.2026
- Managed daily hotel operations, ensuring seamless service delivery and guest satisfaction.
- Maintained high standards of guest service, effectively resolving enquiries, complaints, and service issues.
- Coordinated front office, housekeeping, food and beverage operations, enhancing interdepartmental collaboration.
- Managed staff schedules, delegated duties and monitored employee performance.
- Coordinated with housekeeping to ensure rooms were clean, prepared and available on time.
- Supported check-in, check-out, bookings, reservations and room-availability management.
- Monitored hotel revenue, expenses and operational costs and prepared operational updates.
- Assisted with recruitment, staff training and employee development.
- Maintained relationships with guests, suppliers and business partners.
- Supported improvements to hotel procedures, service delivery, efficiency, health, safety and hygiene standards.
Research Assistant
Foremedia
Ibadan, Nigeria
10.2024 - 01.2025
- Collected, organised, and analysed data from various sources to support research and decision-making.
- Conducted research and gathered information to support key entertainment industry projects.
- Assisted in preparing comprehensive research findings and documentation for stakeholder review.
- Collaborated with team members to identify relevant information, verify sources, and meet project deadlines.
- Engaged with research participants to build rapport and ensure collection of accurate, high-quality data.
- Developed questionnaires and surveys, collecting data pivotal to research outcomes.
- Maintained accurate records and organised research materials for easy reference.
- Monitored project timelines, ensuring timely completion of research milestones.
Class Teacher & Subject Teacher – English and Social Studies
Dayspring College
Ibadan, Nigeria
04.2023 - 04.2024
- Developed lesson plans and teaching materials aligned with the curriculum, ensuring comprehensive assessment and student understanding.
- Created lesson plans in accordance with the national curriculum and school-wide curriculum standards.
- Taught English language skills including reading, writing, grammar, vocabulary, comprehension and communication.
- Taught Social Studies topics including history, geography, citizenship, culture and society.
- Managed classroom activities, fostering a positive, inclusive, and supportive learning environment to enhance student engagement.
- Fostered a positive learning environment to support diverse learning needs and abilities.
- Used effective teaching methods to assist with student development, including collaborative learning, positive reinforcement, modelling and explicit instruction.
- Assessed students through classwork, homework, tests and examinations and provided constructive feedback.
- Maintained accurate attendance, assessment and student-progress records.
- Engaged with parents and guardians to discuss academic progress and behaviour, strengthening home-school communication and support.
- Organised projects, presentations and educational activities and supported students with different learning needs.
- Collaborated with teachers and school staff and participated in meetings, examinations and school programmes.
Education
BA - Linguistics
Kwara State University
Nigeria01-2022
MSc - International Business Management
Middlesex University
London09-2026
Skills
- Office administration
- Scheduling & Appointment Management
- Email & Calendar Management
- Record Keeping & Data Entry
- Data entry
- Document management
- Records management
- Process optimisation
- Client relations
- Customer support
- Complaint resolution
- Teamwork & Collaboration
- Staff supervision
- Time management
- Microsoft Office / Google Workspace
- Google Sheets
- Notion
- Trello
- Calendly
- Virtual assistance
- Email coordination
- Calendar scheduling
- Appointment scheduling
- Interpersonal communication
- Written communication
- Relationship management
- Data collection
- Decision making
- Employee onboarding
- Records management
- Schedule management
- Process optimisation
- Employee onboarding
- Decision making
Languages
English
Advanced
C1
yoruba
Advanced
C1
Websites, Portfolios, Profiles
LinkedIn: Deborah (DEBASSIST) Alade
REFERENCES
Available upon request.
Timeline
Office Assistant
Exodus Holistic Clinic
04.2026 - 06.2026
Hotel Manager / Hotel Operations
Macadof Hotel
01.2025 - 03.2026
Research Assistant
Foremedia
10.2024 - 01.2025
Class Teacher & Subject Teacher – English and Social Studies
Dayspring College
04.2023 - 04.2024
BA - Linguistics
Kwara State University
MSc - International Business Management
Middlesex University