Summary
Overview
Work history
Education
Skills
Timeline
Generic

Debi Reynolds

Southampton,Hampshire

Summary

Dedicated professional with expertise in managing operations and leading teams in high-pressure settings. Experience includes training staff and fostering collaboration to enhance performance. Committed to continuous improvement in customer satisfaction and operational excellence.

Overview

2026
2026
years of professional experience

Work history

Senior Aeronautical Operations Officer

His Majesty’s Coastguard
Fareham, Hampshire
03.2018 - 09.2025
  • Processed and managed operational tasking requests for Search and Rescue Helicopters, ensuring compliance with CAP 999 criteria.
  • Facilitated efficient deployment of nearest and most suitable SARH assets to incidents.
  • Decided on acceptance, deferral, or rejection of stakeholder taskings, communicating decisions promptly.
  • Ensured flight safety through deconfliction checks and timely communication of danger areas to crews.
  • Checked weather en route and on scene, to inform air crew of anything that may affect.
  • Decoded METARs and TAFs to pass to air crew in flight for awareness and when requested.
  • Worked at pace, often managing conflicting priorities.
  • Maintained accurate records in Vision 5 for incident logs and communications to support reporting.
  • Recommended improvements to work activities, aligning with organisational service aims.
  • Developed team trainees through comprehensive mentoring and coaching programmes.
  • Established professional relationships with internal and external stakeholders for effective collaboration.

TRiM Practitioner (Traumatic Incident Management), (Volunteer role)

His Majesty’s Coastguard
Fareham, Hampshire
10.2023 - 09.2025
  • Delivered timely traumatic incident management interventions using structured processes.
  • Supported HMCG staff and volunteers in managing normal reactions to distressing situations.
  • Maintained confidentiality while performing duties as TRiM practitioner.
  • Liaised with TRiM Coordinator and Manager for guidance and reporting purposes.
  • Kept abreast of developments in trauma risk management through regular training.
  • Escalated situations involving potential harm or criminal activity as necessary.
  • Cultivated self-awareness and emotional intelligence to effectively support individuals in distress.

Technical Trainer (Aviation)

His Majesty’s Coastguard
Fareham, Hampshire
09.2023 - 10.2024
  • Designed and delivered budgeted training solutions for HM Coastguard Aeronautical Rescue Operations.
  • Evaluated and updated technical training solutions in collaboration with colleagues and external providers.
  • Assessed learning and technical competence through formative and summative evaluations.
  • Served as Subject Matter Expert for HMCG Aeronautical Rescue Operations, advising stakeholders as necessary.
  • Supported operational staff and managers with continuous professional development initiatives.
  • Functioned as Internal Assessor for Coastguard Officers in accredited programmes.
  • Maintained ongoing professional development by engaging in operational duties within HMCG.
  • Managed individual budgetary requirements within HM Coastguard Technical Training budget.

Catering Accountant & Hospitality Administrator

Sodexo Defence
Aldershot, Hampshire
  • 2 years (full time)

Crew Manager/Fire Fighter (Control)

West/East Sussex Fire & Rescue Service
Chichester, West Sussex
  • 8 years (full time)

Trauma After Care Team (TACT) member

West Sussex Fire and Rescue Service
Chichester
  • 5 years (ad hoc)

Office Manager

West Sussex County Council, Property Department
Chichester
  • 4 years (full time)

Human Resources Advisor

NHS Foundation Trust
Chichester
  • 1 year (full time)

Communications Operator, Leading Hand

Royal Navy, Various Sea and Shore drafts, then Royal Naval Reserve, HMS King Alfred
Portsmouth

6 years (full time), plus 8 years (Reserve service)

Sales advisor

Various Retail Roles
Southampton
  • Stores worked at: Debenhams, First Sport, Withit, Boots the Chemist
  • 3 years (full time)

Education

A-Level - English Language

Itchen College
Southampton

GCSEs - Various, Including English and Maths

Sholing Girls School
Southampton

Skills

  • Knowledge of airspace division, NOTAM, Danger/Restricted and Prohibited areas Able to read aeronautical charts
  • Experienced in reading weather charts, METARs and TAFs
  • Highly experienced in effective and efficient dispatch and coordination of Search and Rescue air assets around UK
  • Unsurpassed interpersonal communication skills
  • Awareness of Crew Resource Management and Flight Time Limitations
  • Emotionally intelligent and personally resilient
  • Excellent working knowledge of Microsoft Office Suite (including Outlook, Word, Excel and PowerPoint)
  • Certificate in Team Leading, Institute of Leadership Management – Royal Navy (2008)
  • NVQ Level 3 Control Operations – West Sussex Fire & Rescue Service (2011)
  • Defence Instructional Techniques/DIT Course, DCTS/Defence Centre of Training Support, HMS Nelson (2009)
  • NVQ Level 2 in Processing Information using Telecommunications – Royal Navy (2000)
  • European Computer Driving Licence (7 Modules) (2005)
  • Operation of radio equipment

Timeline

TRiM Practitioner (Traumatic Incident Management), (Volunteer role)

His Majesty’s Coastguard
10.2023 - 09.2025

Technical Trainer (Aviation)

His Majesty’s Coastguard
09.2023 - 10.2024

Senior Aeronautical Operations Officer

His Majesty’s Coastguard
03.2018 - 09.2025

Catering Accountant & Hospitality Administrator

Sodexo Defence

Crew Manager/Fire Fighter (Control)

West/East Sussex Fire & Rescue Service

Trauma After Care Team (TACT) member

West Sussex Fire and Rescue Service

Office Manager

West Sussex County Council, Property Department

Human Resources Advisor

NHS Foundation Trust

Communications Operator, Leading Hand

Royal Navy, Various Sea and Shore drafts, then Royal Naval Reserve, HMS King Alfred

Sales advisor

Various Retail Roles

A-Level - English Language

Itchen College

GCSEs - Various, Including English and Maths

Sholing Girls School
Debi Reynolds