Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

Debbie Woodfield

Vale of Glamorgan

Summary

A highly organised, proactive, and results-driven professional with over 30 years of experience at BT Group. A proven ability to deliver high-quality support and streamline operations in dynamic, fast-paced environments. With a background in leading teams of 60+ individuals, excel at multitasking, managing competing priorities, and maintaining exceptional attention to detail.

Overview

14
14
years of professional experience

Work history

Senior manager for infrastructure delivery

BT Group PLC
11.2018 - 02.2023

Leading a team of 60+ accountable for on-time, on-budget delivery of proactive build and maintenance programmes across 6000 exchanges and 300 radio sites.


  • Exceeded targets for Core & Edge infrastructure, supporting BT Group’s pioneering 5G rollout.
  • Achieved consistent year-on-year cost transformation efficiencies of 10–15%.
  • Led operational changes, ensuring critical programmes delivered on schedule and within budget.
  • Generated £7.1 million in net revenue by recycling legacy infrastructure, reducing costs significantly.
  • Enhanced infrastructure maintenance delivery on Power platform, complying with health and safety regulations.
  • Implemented a monthly planning framework to prioritise tasks effectively and developed comprehensive KPI reporting.
  • Participated in Elevate HiPo Development Programme, reflecting commitment to personal and leadership growth.
  • Managed conflict resolution within teams, ensuring smooth workflow.
  • Mentored junior managers, fostering a culture of continuous learning.
  • Oversaw budget preparation and control, ensuring financial discipline within the team.

Senior manager power programme delivery

BT Group PLC
08.2014 - 10.2018

Managed teams delivering power infrastructure projects across BT’s national estate.


  • Drove resilience improvements and ensured regulatory compliance in power systems.
  • Facilitated cross-functional collaboration to boost operational efficiency.
  • Streamlined operations with efficient resource management strategies.
  • Enhanced team performance through regular coaching and feedback sessions.
  • Executed change management initiatives, promoting organisational agility.
  • Optimised staff productivity via effective workforce management techniques.

Value stream change agent manager

BT Group PLC
10.2013 - 08.2014

Facilitated BT’s “Seamless” initiative through collaboration across business lines to enhance end-to-end process efficiency within TSO.

Delivery performance manager

BT Group PLC
02.2011 - 09.2013

Directed service delivery optimisation projects within BT TSO and Openreach, facilitating achievement of national trade-related programmes.

Tactical field dynamics manager

BT Group PLC
03.2009 - 01.2011

Directed resource allocation for 1,600 field engineers, meeting crucial customer-led targets.
Facilitated operational efficiency across vast geographic territories, optimising field performance.

Education

Olevels -

Glyn Derw high school
Cardiff
09/1976 - 06/1981

Skills

  • Problem-solving and decision-making
  • Communication and interpersonal skills
  • Customer relationship management
  • Leadership and management
  • Employee performance
  • Business performance
  • Strategic planning
  • Conflict resolution
  • Finance management
  • Data analytics

Affiliations

  • Volunteer, Community Cafe- The Gathering Place, St. Athan
  • Formula 1
  • Wellbeing and alternative therapies
  • Travel

References

References available upon request.

Timeline

Senior manager for infrastructure delivery

BT Group PLC
11.2018 - 02.2023

Senior manager power programme delivery

BT Group PLC
08.2014 - 10.2018

Value stream change agent manager

BT Group PLC
10.2013 - 08.2014

Delivery performance manager

BT Group PLC
02.2011 - 09.2013

Tactical field dynamics manager

BT Group PLC
03.2009 - 01.2011

Olevels -

Glyn Derw high school
09/1976 - 06/1981
Debbie Woodfield