Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Debbie Sundararaj

Fairford,Gloucestershire

Summary

Through experience in various people-focused roles, they have developed strong interpersonal skills, enabling effective communication with a wide range of individuals, including those of different ages, cultures, and with psychiatric or physical disabilities. This adaptability enhances their ability to foster positive relationships and provide tailored support to those in need.

Their commitment to helping individuals facing challenges drives their aspiration to work in roles where communication is critical, such as in social services, healthcare, or community support. They understand the importance of active listening and empathy in creating a safe and supportive environment for clients.

Additionally, their ability to multitask and stay organized has been honed through work in fast-paced environments and the completion of a joint honours degree. This experience has equipped them with the skills necessary to manage competing priorities, ensuring that all tasks are completed efficiently and effectively.

With a proactive attitude and a genuine passion for assisting others, they are well-prepared to contribute positively to future roles that align with their goal of making a meaningful impact in the lives of individuals facing difficulties."

Overview

4
4
years of professional experience

Work History

Front of House

Kelmscott Manor
Kelmscott, Oxfordshire
06.2022 - Current
  • Provided a welcoming and informative experience to all visitors which ranges from 100-700 visitors per day, ensuring excellent customer service in line with the manor's heritage.
  • Assisted with ticketing, admissions, and enhancing visitors' understanding of the historical significance of the property.
  • Handled visitor enquiries, ensuring clear communication, and resolving any issues.
  • Worked collaboratively with other staff members to coordinate events, and ensure smooth daily operations.
  • Maintained a clean and organised environment, ensuring all health and safety standards were adhered to.
  • Supported the shop and tearoom operations, including cash handling and stock checks.

Hospital Volunteer

Liverpool Royal Hospital
Liverpool, Merseyside
01.2023 - 06.2023
  • Enhanced patient comfort by providing emotional support and companionship.
  • Facilitated smooth communication between patients and healthcare providers to reduce misunderstandings.
  • Prioritised empathetic communication with patients, enhancing their hospital stay experience.
  • Answered patient queries and escalated complex questions to relevant personnel.
  • Supported infection control measures by promoting proper hand hygiene and sanitation practices.
  • Identified and escalated concerns regarding patient well-being to the head nurse and volunteer coordinator.

Waitress

Colosseo Italian Restaurant
Fairford, Gloucestershire
06.2021 - 01.2022
  • Improved customer satisfaction by providing efficient and friendly service.
  • Utilised professional communication skills to resolve customer complaints.
  • Collaborated with kitchen staff to ensure order accuracy.
  • Met special dietary requests with careful preparation and presentation of dishes.
  • Demonstrated excellent multitasking abilities for timely delivery of orders.
  • Regularly communicated with kitchen and bar staff to maintain smooth front-of-house operations, minimising potential service delays.

Coffee barista & Kitchen Assistant

Hackett's
Lechlade, Gloucestershire
05.2021 - 09.2021
  • Enhanced customer satisfaction by providing efficient, friendly service.
  • Maintained a clean, hygienic workstation for a café environment.
  • Ensured consistent quality with careful preparation of all beverages.
  • Built strong rapport with regular customers to foster loyalty.
  • Exhibited excellent multitasking skills, handling multiple orders simultaneously.
  • Followed health and safety standards to protect customers from illness and cross-contamination.

COVID-19 Tester

Farmor's Secondary School
Fairford, Gloucestershire
07.2021 - 08.2021
  • Administered COVID-19 tests (PCR and rapid antigen) to a diverse population, in compliance with safety protocols and guidelines.
  • Provided clear instructions to patients on test procedures, ensuring accuracy and minimising discomfort.
  • Collected and labelled test samples efficiently, ensuring accuracy in patient data entry and sample handling.
  • Maintained and sanitised testing areas to meet hygiene and infection control standards.
  • Supported patients by addressing questions and concerns, providing a calm and reassuring presence in high-stress situations.

Christmas Sales Assistant

Tesco Extra
Cirencester, Gloucestershire
12.2020 - 01.2021
  • Processed payments swiftly for improved customer experience.
  • Assisted customers with enquiries to enhance their shopping experience.
  • Managed queue effectively during peak hours for a seamless checkout process.
  • Handled high volumes of transactions during holiday seasons efficiently.
  • Helped customers to pack away shopping for improved customer experience.

Education

Bachelor of Arts - Criminology & Psychology

Liverpool Hope University
Liverpool
10/2021 - 07/2024

A-Levels -

Farmor's School
Fairford
09/2019 - 05/2021

GCSEs -

Farmor's School
Fairford
09/2017 - 07/2019

Skills

  • Data analysis
  • Report writing
  • Exceptional written and verbal communication
  • Multidisciplinary team work

Languages

English
Fluent
Tamil
Native

References

References available upon request.

Timeline

Hospital Volunteer

Liverpool Royal Hospital
01.2023 - 06.2023

Front of House

Kelmscott Manor
06.2022 - Current

COVID-19 Tester

Farmor's Secondary School
07.2021 - 08.2021

Waitress

Colosseo Italian Restaurant
06.2021 - 01.2022

Coffee barista & Kitchen Assistant

Hackett's
05.2021 - 09.2021

Christmas Sales Assistant

Tesco Extra
12.2020 - 01.2021

Bachelor of Arts - Criminology & Psychology

Liverpool Hope University
10/2021 - 07/2024

A-Levels -

Farmor's School
09/2019 - 05/2021

GCSEs -

Farmor's School
09/2017 - 07/2019
Debbie Sundararaj