Debbie Stafford
Hinckley,Leicestershire
Summary
I am an outgoing and confident administrator with a strong aptitude for public speaking and excellent customer service. I can confidently Demonstrate a can-do attitude, effectively multi-tasking while maintaining a polite and friendly demeanour. I am known for being a flexible team player with strong communication skills, eager to contribute to organisational success and continuously learn and grow. I encourage learning new skills and enjoy passing on knowledge.
Adept in personal time management while simultaneously greeting visitors, managing phone switchboard and tackling requests made by staff. Friendly and respectful with positive attitude that creates warm and inviting office atmosphere.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work History
Customer service and sales office administrator
Hot Dog Holidays
, Lincolnshire
07.2018 - 05.2025
- Company Overview: Hot Dog Holiday Homes - Tattershall Lakes & Tallington Lakes, Lincolnshire.
- I have strong all round multi-tasking experience within this holiday and leisure business. Training in all areas of the business undertaken including sector required certified safety courses.
- This includes marketing and advertising, a high level of customer service, administration, accounting, maintenance, purchasing and procurement, banking procedures and any duties required daily to ensure guests needs are fully met prior to arrival, during their stay and following checkout.
- Microsoft Office, Word, Excel.
- Excellent communication, can do attitude, problem solving, individual working skills, good timekeeping with deadlines to be met.
CUSTOMER SERVICE - CAFE ASSISTANT & TILL OPERATOR
Palmers Garden Centre
Enderby, Leicester
10.2016 - 07.2018
- Company Locations: Palmers Enderby, Hawgrips Enderby Leicester.
- Various customer facing duties including till work, dealing with customer enquiries, product knowledge, liaising with various departments, all elements of cafe duties including meet and greet, cleaning and stock replenishment, seasonal events, customer complaints and resolution.
- Seasonal Events participation and planning.
CUSTOMER SERVICE - CREDIT CONTROLLER - ADMINISTRATOR
CTS Ltd
Bruntingthorpe, Leicestershire
01.2013 - 01.2016
- All administration duties were undertaken, Customer accounts maintained, Driver route planning, Credit control, Purchase ledger.
- Sage 50, Microsoft Office & Excel.
- Meticulous filing of documents, digitalisation of documents, emailing invoices, statements, collection documents.
- Driver details obtained, checked and stored according to company policy.
- Employee details obtained for new starters with relevant induction details given.
CUSTOMER SERVICE - CREDIT CONTROLLER
Apex Plant Hire
, Leicestershire
01.2011 - 01.2013
- Reception and Incoming Call duties, Data entry, Filing, All aspects of administration, Maintain customer accounts, Sales Ledger, Purchase Ledger.
- Sage 50, Microsoft Office, Excel.
Education
BTEC National Diploma - Travel and Tourism
Wigston College of Further Education
Leicester 09.1991 - 06.1993
10 GCSE Grades - including English & Mathematics
Lutterworth Grammar School
09.1989 - 06.1991
Skills
- Team player
- Flexible
- Attentive and helpful
- Confident
- Polite and friendly
- Strong public speaker
- Multi-tasking
- Fast Learner
- Excellent Customer Service
- Strong Communicator
- Can do attitude
Custom
- Michelle Stallwood, 07584 320280
- Michelle Louise, 07828 565023
Affiliations
- Travel
- Home Decor & DIY
- Music
- Gardening
- History & Arts
- Crafts
- Bingo
- Sausage Dogs (I have 4 Dachshunds)
Timeline
Customer service and sales office administrator
Hot Dog Holidays
07.2018 - 05.2025
CUSTOMER SERVICE - CAFE ASSISTANT & TILL OPERATOR
Palmers Garden Centre
10.2016 - 07.2018
CUSTOMER SERVICE - CREDIT CONTROLLER - ADMINISTRATOR
CTS Ltd
01.2013 - 01.2016
CUSTOMER SERVICE - CREDIT CONTROLLER
Apex Plant Hire
01.2011 - 01.2013
BTEC National Diploma - Travel and Tourism
Wigston College of Further Education
09.1991 - 06.1993
10 GCSE Grades - including English & Mathematics
Lutterworth Grammar School
09.1989 - 06.1991
Similar Profiles
Keysa BridgesKeysa Bridges
Cook at Jimmies Hot DogCook at Jimmies Hot Dog
ASIM Sayyad SheikhASIM Sayyad Sheikh
RESTAURANT CASHIER at MALIBUS HOT DOGRESTAURANT CASHIER at MALIBUS HOT DOG
Thomas Hutchen Jr.Thomas Hutchen Jr.
Crew Member at Rudy's Hot DogCrew Member at Rudy's Hot Dog
Gary HollowayGary Holloway
Bannatyne Health Club at The Bannatyne GroupBannatyne Health Club at The Bannatyne Group
Indi WaltonIndi Walton
Community support worker at Universal care servicesCommunity support worker at Universal care services