Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Debbie Sheppard

Bar Manager/ Chef
Oban,Argyll & Bute

Summary

Offering strong leadership and communication skills, with background in customer service and team management. Knowledgeable about inventory control, budgeting, and ensuring customer satisfaction. Ready to use and develop organisational, problem-solving, and multitasking skills in retail role.

Overview

21
21
years of professional experience
3
3
years of post-secondary education

Work History

Bar Manager / Chef

Lorne Bar
Oban, Argyll and Bute
04.2004 - 04.2025
  • Managed cash handling procedures, and card machine
  • Scheduled weekly rotas for staff allocation optimising resources efficiently.
  • Oversaw general maintenance of bar and kitchen equipment resulting in fewer operational disruptions.
  • Conducted routine safety checks to adhere to health and safety regulations in premises.
  • Mentored junior staff members fostering a supportive work atmosphere.
  • Collaborated with kitchen staff to coordinate food service thus maintaining timely delivery during busy periods.
  • Enhanced customer satisfaction with professional bartending techniques.
  • Ensured compliance with local licensing laws for smooth operation of the bar.
  • Calculated daily takings, ensuring accurate financial records were kept for auditing purposes.
  • Promoted special offers and events via social media platforms boosting brand visibility.
  • Built loyal customer base by creating welcoming environment with top quality service.
  • Resolved complaints calmly and professionally to achieve positive customer outcomes.
  • Adhered to strict hygiene standards, ensured a clean working environment.
  • Coordinated prep work, streamlined the cooking process.
  • Followed health and safety guidelines to keep food storage safe, prevent spoilage and minimise cross-contamination risks.

Education

B.A Degree - Business and Human Resource Management

University of the West of Scotland
Paisley
10.1996 - 06.1999

Skills

  • Bookkeeping basics
  • Staff training delivery
  • Customer orientation
  • Product inventory organisation
  • Scheduling staff rotas
  • Sales persuasion
  • Profit margin calculation
  • Complaint handling expertise
  • Cash handling
  • Order processing

Affiliations

  • Gym, cooking, piano playing and local history

Languages

French
Beginner

References

References available upon request.

Timeline

Bar Manager / Chef

Lorne Bar
04.2004 - 04.2025

B.A Degree - Business and Human Resource Management

University of the West of Scotland
10.1996 - 06.1999

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Debbie SheppardBar Manager/ Chef