Summary
Overview
Work History
Education
Skills
https://www.debbiepaul.co.uk
Timeline
BusinessDevelopmentManager
Debbie Paul

Debbie Paul

St. Albans

Summary

I am a self-assured and passionate L&D practitioner with a strong professional history in this role. My primary goal is to enhance business performance through improved learner productivity and engagement. I have had an incredible array of experiences in this role, having started out as a Primary School Teacher before moving into the L&D specialty, way back in 2004.

My experience has provided me with opportunities to work with a wide gamut of stakeholders collaboratively and successfully across functions.

I personally believe, continual professional enhancement is a quality that all employees should hone, regardless of seniority. I look to drive this from a personal standpoint as well.

Overview

20
20
years of professional experience

Work History

Principal Learning Content Specialist

CloudCall
10.2022 - Current


  • Selected and helped launched an organisation-wide LMS – choosing the correct vendor from a panel – launching a learning academy across Employees, Customers, Partners
  • Created learning organisation-wide roadmaps, chalked out learning journeys, with Employee, Customer, and Partner offerings - across APAC, EMEA and the US (Sydney, London, Boston)
  • Designed and created Telco-product training/software training (face-to-face delivery of learning programmes as well as digital learning)


Training Manager

CloudCall
01.2022 - 09.2022

Owned and curated learning programmes across the business – across APAC, EMEA and the US (Sydney, London, Boston) - CloudCall

Regional Education Associate/Manager

06.2017 - 12.2021
  • Single-handedly delivered sessions to 500 delegates within the biggest grocery retail organisation in the UK, across 3 different groups, within a year
  • Transformed all existing face-to-face training material fit for virtual delivery within a span of 2 months
  • Created an ecosystem of global trainers across Hongkong, Thailand, India, Ireland, Denmark, Poland, Canada, and Brazil
  • Helped with High School math curriculum from a data-science standpoint, as part of corporate social responsibility
  • Designed and created workshops on Retail Customer Behaviour, Logical Thinking and Writing, Data-based storytelling, Hypothesis-based Problem Solving, Coaching, Leadership development, From Data to Insights

Senior Instructional Design Lead

TTI Global for Jaguar Land Rover
02.2017 - 03.2017

Designed and created electric car sales training programmes as an independent consultant

Instructional Designer

Google
05.2016 - 02.2017

Designed and created Programmatic, Brand, Mobile (Classroom training content – runbooks, job aids, workbooks) - as part of Google Digital Academy

Instructional Designer

Dynamis Designs
09.2015 - 05.2016

Designed and created onboarding training using Oculus Rift – as an independent consultant for KFC

Consulting Analyst

Infosys Lodestone
10.2013 - 09.2015

Senior Instructional Design Lead

Infosys
09.2009 - 10.2013

Senior Instructional Designer

Sify Technologies
12.2006 - 09.2009

Instructional Design Analyst

Accenture
05.2006 - 11.2006

Content Writer

Tata Interactive Systems
12.2005 - 05.2006

Teacher

South Point School
07.2004 - 11.2005

Education

Bachelors - English Literature

St. Xavier’s University

Masters - English Literature

University of Calcutta

Cambridge Teachers Training Workshop Certification Certification in ‘Ally-up – Using Allyship to Advance Diversity and Inclusion’ - undefined

Skills

  • Adult learning theories and pedagogy
  • Content and digital asset management
  • Learning roadmap creation
  • LMS/LXM management
  • Stakeholder relationship management
  • Project and training budget management
  • Authoring tool experience
  • Training delivery

https://www.debbiepaul.co.uk

A bit about who I am!

Timeline

Principal Learning Content Specialist

CloudCall
10.2022 - Current

Training Manager

CloudCall
01.2022 - 09.2022

Regional Education Associate/Manager

06.2017 - 12.2021

Senior Instructional Design Lead

TTI Global for Jaguar Land Rover
02.2017 - 03.2017

Instructional Designer

Google
05.2016 - 02.2017

Instructional Designer

Dynamis Designs
09.2015 - 05.2016

Consulting Analyst

Infosys Lodestone
10.2013 - 09.2015

Senior Instructional Design Lead

Infosys
09.2009 - 10.2013

Senior Instructional Designer

Sify Technologies
12.2006 - 09.2009

Instructional Design Analyst

Accenture
05.2006 - 11.2006

Content Writer

Tata Interactive Systems
12.2005 - 05.2006

Teacher

South Point School
07.2004 - 11.2005

Bachelors - English Literature

St. Xavier’s University

Masters - English Literature

University of Calcutta

Cambridge Teachers Training Workshop Certification Certification in ‘Ally-up – Using Allyship to Advance Diversity and Inclusion’ - undefined

Debbie Paul