Debbie Murray
Johnstone,Renfrewshire
Summary
Passionate Bookkeeper with experience in data accuracy and management. Independent problem-solver focused on customer service and product development. Works well under tight deadlines.
Overview
19
19
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Bookkeeper
Milne Craig Chartered Accountants
Paisley, Renfrewshire
06.2022 - Current
- Managed financial records by meticulously entering and updating data.
- Maintained accurate books for clear financial visibility.
- Produced timely financial reports with use of bookkeeping software.
- Analysed fiscal transactions to ensure all activities adhered to company policies.
- Organised supplier payments punctually to sustain good business relationships.
- Managed end-to-end bookkeeping for varied portfolios, including sole traders, limited companies and SMEs.
- Training new and existing clients on accounting software such as Sage 50, sage cloud and Xero.
- Preparation and submission of VAT returns and CIS returns.
- Bank Reconciliations.
Accounts manager
One Call Facilities Management Ltd
Hillington, Glasgow City
05.2021 - 06.2022
- Improved financial accuracy by implementing advanced accounting procedures.
- Reviewed and corrected account discrepancies for improved financial reporting.
- Enhanced team productivity with regular training sessions.
- Coordinated monthly management meetings reporting on the status of accounts payable and receivable.
- Processed monthly payment run for all large suppliers and manage the day to day purchasing of smaller items via credit card.
- Managed client relationships, gained trust and loyalty.
- Identified cost-saving opportunities by conducting thorough expenditure reviews.
- Oversaw accounts payable and receivable activities for efficient cash flow management.
- Prepared monthly reports, account reconciliations and financial statements.
- Handled customer and supplier concerns and complaints to resolve issues and build loyalty.
- Provided customers with price information and handled financial transactions.
- Processed customer payments and set up direct debits for long-term service contracts.
Bookkeeper
J. S. Mackie & Co Management Accountants
Hamilton, South Lanarkshire
07.2019 - 05.2021
- Start to end bookkeeping for a wide range of clients such as newsagents, consultancy companies, restaurants, haulage companies and baby boutiques.
- Raising and sending sales invoices, checking and entering purchase invoices and bank reconciliations and submitting VAT Returns
- Setting up new clients with VAT registration through HMRC and reregistering clients who are no longer trading or fall below the threshold.
- Accounting software packages used were Sage 50, Xero and Quickbooks.
- Processed invoices promptly, enabled swift payment processing.
- Worked closely with accountants during end-of-year closeout procedures, ensured accuracy of figures reported in annual reports.
- Resolved discrepancies to balance books and maintain correct accounting records.
Credit controller
Ethigen Ltd
East Kilbride, South Lanarkshire
09.2016 - 06.2019
- Managed customer accounts for maintaining positive client relationships.
- Negotiated repayment arrangements, improving cash flow in the process.
- Reduced business risk with stringent credit checks and assessment.
- Established effective payment plans to facilitate timely debt recovery.
- Processed monthly direct debits of £4million and £1million in Bacs payments.
- Carrying out credit checks on all new clients and ensuring pharmacies are all regulated by GPHC and applying for the necessary insurance.
- Conducted research into references for reliable approval outcomes.
- Liaised with sales department and the warehouse for achieving better client communication.
- Conducted regular account reviews to maintain accurate records.
- Coordinated legal actions against defaulters to safeguard company interests.
- Monitored client's credit situation closely, mitigating risks associated with late payments.
- Contacted customers about overdue payments by phone, letter and email.
- Identified most pressing client debt cases to pursue.
Accounts assistant
Edmundson Electrical Ltd
Kirkintilloch, East Dunbartonshire
06.2005 - 03.2015
- After leaving school, this was my first job starting as a Office Junior. My duties included Telesales, taking payment over the phone by debit/ credit card. Placing orders with suppliers. Sending customer invoices, chasing overdue customer accounts. Bank reconciliation and assisting with VAT returns. Accounts software used was Sage 50.
- Met deadlines by managing workload independently.
- Reconciled all company accounts, including credit cards and expenses.
- Due to the company closing the office I was based in, I changed to the Scottish Credit Office where my position was only Credit Control. I started off looking after 4 Edmundson Electrical branches to 9 branches.
Education
Bookkeeping
AAT
03.2024 - 09.2024
HND Accounts - Accounts
South Lanarkshire College
East Kilbride, South Lanarkshire 08.2012 - 05.2015
Certificate of Higher Education - French, Maths, Geography, English, Accounting and Finance
Hamilton Grammar School
South Lanarkshire 08.1998 - 05.2002
Skills
- Strong verbal communication
- Attention to detail
- Financial record keeping
- Customer Service
- Account management
- Debt recovery procedures
- Double-Entry bookkeeping
Affiliations
- Going to the gym, spending time with my family
Certification
I was pleased to receive a Distinction on completion of my AAT exams.
References
References available upon request.
Timeline
Bookkeeping
AAT
03.2024 - 09.2024
Bookkeeper
Milne Craig Chartered Accountants
06.2022 - Current
Accounts manager
One Call Facilities Management Ltd
05.2021 - 06.2022
Bookkeeper
J. S. Mackie & Co Management Accountants
07.2019 - 05.2021
Credit controller
Ethigen Ltd
09.2016 - 06.2019
HND Accounts - Accounts
South Lanarkshire College
08.2012 - 05.2015
Accounts assistant
Edmundson Electrical Ltd
06.2005 - 03.2015
Certificate of Higher Education - French, Maths, Geography, English, Accounting and Finance
Hamilton Grammar School
08.1998 - 05.2002
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