Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Debbie Knott

Luton

Summary

I have over 7 plus years of experience leading teams in tailoring and adopting Agile principles and frameworks. I am a committed team player with excellent facilitation and conflict resolution skills. Experienced in all phases of Software Development Life Cycle (SDLC) and excellent knowledge of several Agile frameworks like SCRUM & Kanban. Committed Lean-Agile thinker focused on continuous improvement with a high degree of metric.
Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Senior Scrum Master

Geico Insurance
02.2013 - Current
Projects :  Participation List Website - www.participationlist.com

Environment: Ruby on Rails, rSpec, Cucumber, Github, Travis CI, CHEF, AWS, JIRA, Confluence, Slack, Hubot, Invision

Calvert Foundation

Website - www.vested.org

Environment: Ruby on Rails, rSepc, Cucumber, Semphore CI, Github, CHEF, AWS, Docker, JIRA, Confluence, Slack, Hubot, Invision

Loan List

Website (not launched yet) - Test Environment - http://st.loanlist.qwinixtech.com/

Environment: AngularJS, Jasmine, Rub on Rails, rSpec, Cucumber, Jenkins, Github, CHEF, AWS, Docker, JIRA, Confluence, Slack, Hubot, PostgreSQL, Invision

  • Acted as a facilitator between the Scrum team and the Product Owner/User Experience team.
  • Fostered better communication between the disciplines Acted as a liaison to assigned project manager Assisted with internal and external communication, improved transparency and radiated information.
  • Mentored the groups towards development at a pace that is economical and agreeable for the team and the company. 
  • Worked with distributed teams - Costa Rica, India & Denver.
  • Championed and implemented DevOpsDays internally to foster team collaboration 
  • Implemented cross functional team structure and limited it to 10 people with varied skills for easy of communication & Interaction
  • Created close feedback loops for the team to get immediate feedback.
  • Advocated and built dashboards to bring transparency and to shorten the feedback loop. Example Dashboard - http://calvert.qwinixtech.com/vested
  • Implemented engineering standards and practices to have effective Continuous Delivery.
  • Implemented daily code checkin by developers, and supported it by writing smaller user stories which can be completed in a day. 
  • Implemented Blue/Green deployments.
  • Implemented Continuous Improvement practices - Lunch-n-learn, Hackathons, Reading Clubs, Cross Pairing.
  • Assisted the Product Owner in creation and grooming of Product backlog.
  • Facilitated sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.
  • Tracked and effectively communicate team velocity and sprint/release progress to all affected teams and management.
  • Updated Agile tracking systems to provide transparency on product and sprint backlog.
  • Uprooted hindrances or aided the groups to evacuate obstructions by finding the right staff to address errand blocking issues 

Scrum Master

Amerisourcebergen Corporation - Corporate
03.2011 - 01.2013
  • Served as a Scrum Master leading two teams consisting 9 members in each with a focus on aligning the teams go agile.
  • Facilitated sprint planning, daily scrum, retrospective and sprint demos.
  • Maintained relevant metrics like sprint burndown charts, epic and release burndown charts and velocity that helped the team see how they are doing.
  • Employed servant leadership tactics to help the team self organize and build confidence among team members.  
  • Introduced control chart as an Agile metric to improve the team's processes by allowing them to make adjustments immediately.
  • Protected development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline.
  • Worked closely with Product Owner in backlog management and continuous delivery of features.
  • Educated and reinforced scrum methodology and agile framework to team members and key stakeholders.
  • Implemented the use of process checklists in all areas of project management to analyze and improve adherence to best practice. 
  • Used Rally tool for managing Scrum artifacts and team performance.

Project Manager

Hello Fresh
10.2010 - 03.2011
  •  Involved throughout the agile methodology focusing on Scrum in combination with Waterfall.
  • Gathered user and business requirements through JAD sessions, interviews, requirement workshop, and User Interface Mockups.
  • Analyzed and assisted in Prioritizing user and business requirements with the Product Owner and Development Team and documenting them in Product Backlog.
  • Negotiated feature trade-offs with the stake holders on a regular basis.
  • Assisted the Data Architect in preparing Conceptual and Logical Data Models.
  • Represented the team at weekly senior level management meetings.
  • Ensured the development teams are practicing and adopting the agile principles.
  • Encouraged the use of Scrum Best Practices and Estimation techniques like Planning Poker and T-Shirt Sizing and Prioritization techniques like MoSCoW and Kano.
  • Maintained an Impediment Log and encouraged the team to take up tasks which they felt could be addressed.After observing the benefits, it was employed for the reminder of the project.
  • Supervised and streamlined the daily delegation of incoming issues using issue tracking system.
  • Authored progress and status reports which were then submitted to project management on a weekly basis.
  • Led and coached new teams as Scrum Master to organize and facilitate daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other scrum related meetings.
  • Recommended architectural improvements, design solutions and integration solutions.
  • Assisted with internal and external communication which improved transparency and radiated information.

Business Analyst

U-Haul
08.2009 - 09.2010
  •  Involved throughout the System Development Life Cycle (SDLC) focusing on Agile Methodology.
  • Understand and gather business needs and requirements from a set of stakeholders and be able to efficiently compile and document these needs effectively for systems design and development.  
  • Worked with Business Users, Subject Mater Experts, and PM to understand the business needs and documented various business requirements.
  • Define and communicate expectations for quality outcomes to both the design and QA teams.
  • Developed a high level Business Requirements Document (BRD) and Functional Requirements Specification (FSD) document and had them base-lined from the business owner.
  • Experience in creation of Data Flow Diagrams (DFD) to depict the source-to-Target Mapping and Data Lineage Analysis.
  • Created Unified Modified Language diagrams like Activity Diagram, Sequence Diagram and Data Flow Diagram.
  • Documented the Requirement Traceability Matrix (RTM) from the Functional Specification and updated Project manager on status of each requirement on weekly basis including risk, issues, accomplishments and progress of each task.
  • Helped the team in breaking down the epics in to user stories.
  • Created Test Cases to check the functionality of application and assisted in User Acceptance Testing.
  • Created Screen Mockups, Process flow, current and future state diagrams using MS Visio.

Marketing Assistant

Kao
02.2008 - 03.2009
  • Research new markets.
  • Determine new market channels.
  • Contact follow-ups on sales prospects.
  • Coordinate with marketing groups to facilitate functions.
  • Provide status reports to management.
  • Setup and coordinate meetings.
  • Assisting the marketing manager and supporting the marketing team with marketing activities.
  • Assisting with the production of marketing materials and literature.
  • Coordinating the production of a wide range of marketing communications.
  • Providing support for marketing events and exhibitions as required.
  • Assist with the collation of information for promotional literature.
  • Writing articles and promotional material for the company.
  • Uploading marketing material to online libraries, internet groups and social media sites.
  • Updating and maintaining the marketing department's documentation and databases.
  • Managing events, booking venues and ordering marketing materials.

Education

Master's in Business Administration -

Auckland Institute of Studies
Auckland, New Zealand

Skills

  • Tools : Pivotal Tracker, JIRA, Rally, SAP, MRP, MS Project, MS Visio
  • QA tools : Cucumber, Selenium
  • CI Server: Jenkins, Travis CI & Semaphore CI
  • DB:  MySQL, PostgreSQL
  • TDD, ATDD
  • Implementing and adopting Continuous Improvement Practices
  • Implementing and running XP Practices
  • Automated Testing & Test First Development 
  • Implementing Design Thinking 

Certification

Certified Scrum Master (CSM®) certification from Scrum Alliance: SCRUM Alliance

Timeline

Senior Scrum Master

Geico Insurance
02.2013 - Current

Scrum Master

Amerisourcebergen Corporation - Corporate
03.2011 - 01.2013

Project Manager

Hello Fresh
10.2010 - 03.2011

Business Analyst

U-Haul
08.2009 - 09.2010

Marketing Assistant

Kao
02.2008 - 03.2009

Master's in Business Administration -

Auckland Institute of Studies
Debbie Knott