Debbie Hayes
Newtownabbey,Antrim
Summary
Dependable and driven individual with strong work ethic seeking role in retail. Possesses excellent customer service and communication skills, coupled with knack for problem-solving. Aims to contribute to positive shopping experience and boost customer satisfaction.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Retail Assistant
River Island
Newtownabbey, Co Antrim
11.2022 - 01.2023
- Delivered excellent customer service by answering queries and providing product information.
- Handled transactions, maintaining accurate till records.
- Assisted in stock replenishment to maintain store appearance.
- Maintained clean shop floor, promoting a welcoming environment.
- Supported team members for improved operational efficiency.
- Participated in seasonal sale preparations by arranging promotional displays strategically.
- Followed company policies whilst handling returns and exchanges, preserving customer loyalty.
- Operated cash registers with accuracy and processed cash and card transactions.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
Support Worker
The Priory Nursing Home
Newtownabbey, Co Antrim
02.2022 - 08.2022
- Enhanced wellbeing of patients by providing emotional support and companionship.
- Helped achieve patient independence through guided tasks and activities.
- Increased comfort levels with personal care duties such as bathing and dressing.
- Assisted in maintaining a clean environment for improved client health.
- Assured safety measures were met to prevent falls or accidents.
- Maintained detailed records of patient behaviour changes for healthcare team reference.
- Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
Sales Assistant
Dunnes
Belfast, Co Antrim
01.2021 - 08.2021
- Assisted customers with product selection for optimal satisfaction.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Assisted customers in locating specific items to boost satisfaction.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Tagged products quickly and accurately with price tags and stickers.
- Went above and beyond by helping customers to locate stock, making bespoke orders where possible.
- Updated product labelling and pricing to reflect discounts and offers.
- Ensured stock replenishment in a timely manner to maintain product availability.
Sales Assistant
Matalan
Newtownabbey, Co Antrim
02.2020 - 12.2020
- Assisted customers with product selection for optimal satisfaction.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Assisted customers in locating specific items to boost satisfaction.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Tagged products quickly and accurately with price tags and stickers.
- Went above and beyond by helping customers to locate stock, making bespoke orders where possible.
- Updated product labelling and pricing to reflect discounts and offers.
- Ensured stock replenishment in a timely manner to maintain product availability.
Education
OCR Level 2 - Business Administration
Civil Service (In-house)
Belfast 01.2009 - 12.2011
OCR Level 1 - Bookkeeping
East Antrim Institute
Belfast 01.2006 - 12.2006
OCR Level 2 - New CLAIT - Computers
East Antrim Institute
Belfast 01.2002 - 12.2002
GCSEs - English/Maths/Technology/French/Biology/Chemistry
Ballyclare High School
BallyclareSkills
- Cash handling
- Customer service
- Returns processing
- Pricing strategy application
- Merchandise arrangement
- Safety regulations compliance
- Effective communication
- Flexible schedule availability
- Stock replenishment
- Retail security procedures
- Refund and exchange processing
- Stocking shelves
- Superb time management
- Till operation
References
References available upon request.
Timeline
Retail Assistant
River Island
11.2022 - 01.2023
Support Worker
The Priory Nursing Home
02.2022 - 08.2022
Sales Assistant
Dunnes
01.2021 - 08.2021
Sales Assistant
Matalan
02.2020 - 12.2020
OCR Level 2 - Business Administration
Civil Service (In-house)
01.2009 - 12.2011
OCR Level 1 - Bookkeeping
East Antrim Institute
01.2006 - 12.2006
OCR Level 2 - New CLAIT - Computers
East Antrim Institute
01.2002 - 12.2002
GCSEs - English/Maths/Technology/French/Biology/Chemistry
Ballyclare High School
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