Debbie Harvey
Churchdown,United Kingdom
Summary
Highly adaptable and personable individual with exceptional communication and interpersonal skills. Demonstrates a strong work ethic, attention to detail, and a willingness to learn and develop. Committed to delivering the best customer service throughout career in hospitality which can be transferred effectively in different environments.
Overview
21
21
years of professional experience
8021
8021
years of post-secondary education
Work history
Spa Therapist
The Lakes By Yoo
Lechlade, Gloucestershire
05.2025 - 07.2025
- Creating memorable client experiences by delivering a warm welcome, exceptional treatment and outstanding post-treatment care.
Senior Spa Therapist
The Greenway
Cheltenham, Gloucestershire
08.2022 - 07.2025
- Performing an extensive variety of treatments within a busy spa environment, developing a regular client base.
- Supporting the team by carrying out training and mentoring with apprentices and new team members.
- Managerial activities such as monthly stock take and ordering.
- Spa reception support by greeting clientele in a professional manner balanced with friendly, knowledgeable assistance as they settle into their spa experience.
Head Therapist
The Calcot Collection
Gloucestershire
01.2016 - 08.2022
- Involved with the set up of the treatment rooms at The Painswick after the hotel was renovated.
- Management of the treatment rooms; including administration activities for the department such as monthly figures and stock take.
- Building a relationship with local clients and promotion of treatments.
- Kept client records regularly updated with detailed information of previous treatments and any contra-indications.
- Competency in the hotel operation I.T system.
- Flexibility in the role was key and moved between properties throughout the Calcot Collection spas ascertaining a very high level of treatment and customer care.
- Won Employee of the Year at The Painswick for the year 2017!
- In April 2018 left The Painswick to go on maternity leave and upon return in 2019-2022 transferred to Calcot Spa and Barnsley Spa.
Premier Beauty Therapist
Champneys Forest Mere
Liphook, Hampshire
06.2008 - 11.2015
- Promoted to Premier Beauty Therapist after 2 years of working within the company..
- Dealing with premier guests, providing the highest level of client care and treatment quality within a busy spa environment, training and supporting therapists, stock take, client scheduling, therapist and room checks.
- Achieving monthly retail targets successfully.
Intern
Spa Resources International
Dubai
10.2006 - 04.2007
- Work experience as part of Spa Management Degree.
- Spent time with marketing department for 3 months; responsibilities including report writing, statement of accounts, collateral publications.
- Experience with departments including recruitment, operations, training & distribution and spa design.
Camp Counsellor
Club getaway
Kent, Connecticut, USA
06.2006 - 09.2006
- Supervising groups of children aged 5 – 16.
- Ensuring the safety and entertainment of the children when guiding them through activities.
Receptionist
Stroud Auctions
Stroud, Gloucestershire
05.2004 - 06.2005
- Receptionist during auction day, multi tasking was key in this busy environment.
Education
BSc Honours - International Spa Management
University of Derby Buxton
Buxton, DevonshireVTCT NVQ II - Beauty therapy
Cirencester College
CirencesterA level - Biology, Psychology, Business Studies
Cirencester College
CirencesterAS level - Art and Design
Cirencester College
Cirencester GCSE - English, Mathematics, Science (double)
Maidenhill School
Stonehouse, Gloucestershire 04.2001 - 07.2001
Skills
- Flexible
- Personable and outgoing
- Great communication and interpersonal skills
- Willing to learn and develop
- Hard working
- Good attention to detail
Interests
I take a keen interest in fitness and health, alongside yoga and aerobics I run regularly training for half marathon charity runs. My favourite activities after work include cooking, walking, gardening, reading and art. I am incredibly passionate about travelling and experiencing other cultures after my experiences around Africa, Asia, Middle East, USA and Europe. My husband and I have a converted campervan and enjoy more UK holidays now with our 7 year old daughter..
Timeline
Spa Therapist
The Lakes By Yoo
05.2025 - 07.2025
Senior Spa Therapist
The Greenway
08.2022 - 07.2025
Head Therapist
The Calcot Collection
01.2016 - 08.2022
Premier Beauty Therapist
Champneys Forest Mere
06.2008 - 11.2015
Intern
Spa Resources International
10.2006 - 04.2007
Camp Counsellor
Club getaway
06.2006 - 09.2006
Receptionist
Stroud Auctions
05.2004 - 06.2005
GCSE - English, Mathematics, Science (double)
Maidenhill School
04.2001 - 07.2001
BSc Honours - International Spa Management
University of Derby Buxton
VTCT NVQ II - Beauty therapy
Cirencester College
A level - Biology, Psychology, Business Studies
Cirencester College
AS level - Art and Design
Cirencester College
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