Summary
Overview
Work history
Education
Skills
Personal Information
Affiliations
Timeline
Generic

Debbie Halliwell

Clifton,Beds

Summary

Highly motivated and conscientious professional with a strong background in team collaboration, initiative, and responsibility. Known for trustworthiness, reliability, and an outgoing personality. Demonstrates exceptional time management efficiency and quick learning abilities. Adept at providing excellent customer service. Seeking to leverage these skills in a dynamic work environment to contribute effectively to organisational success.

Overview

41
41
years of professional experience

Work history

Independent Self Employed Contractor

Yodel
Borehamwood
11.2008 - 08.2025
  • Operated as independent contractor for Yodel Home Delivery.
  • Delivered parcels to residential and business addresses efficiently.
  • Utilised initiative and judgement to ensure timely deliveries.
  • Managed timelines with careful scheduling of works to prevent delays.
  • Boosted client satisfaction with prompt resolution of complaints and concerns.
  • Delivered 100 +parcels per day

Customer Assistant

Morrisons
Shefford
01.2017 - 01.2021
  • Replenished stock in Bakery and Deli departments, ensuring consistent product availability.

Reduced excess items to minimise waste and enhance inventory management.

Checked product expiration dates to maintain quality and compliance standards.

Operated tills occasionally, processing transactions with efficiency.

  • Assisted customers with product selection to ensure satisfaction.
  • Cross-sold related products at the point of purchase boosting overall sales volumes.
  • Collaborated efficiently with team members to maintain smooth store operations.
  • Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.

Admin Assistant

Grays Dry lining Ltd
Letchworth, Herts
01.2008 - 01.2009
  • Managed office operations independently as key holder for dry lining company with 80 subcontractors.
  • Handled telephone inquiries, maintained filing systems, and processed wage payments via autopay.
  • Inputted data regarding wages and materials utilised on site for accurate record-keeping.
  • Verified tax codes of subcontractors and updated files during each pay run.

Inbound Telesales

Blue Arrow Recruitment Agency
Hitchin, Herts
01.2006 - 01.2007
  • Collaborated with team to respond to telephone enquiries efficiently.
  • Entered customer information and requirements into system to identify optimal offers.
  • Processed payments via credit and debit cards over the phone.
  • Sent booking confirmations via email upon acceptance of reservations.

Sales Assistant

Esso Service Station
Shefford
01.2004 - 01.2005
  • Ensured proper merchandising of store products according to planograms.
  • Managed stock ordering independently for entire shop operations.
  • Collaborated on till duties to reduce customer queuing times.
  • Activated pumps and processed various payment methods efficiently.
  • Provided customer support by addressing inquiries regarding promotions and store services.

Partner / Nail Technician

D&R Grab Services
01.2001 - 01.2004
  • Managed family business operations from home, achieving efficient workflow.
  • Trained as a Qualified Nail Technician through college courses.
  • Provided nail extensions and manicures for various clients.
  • Oversaw bookkeeping, invoicing, and banking for Grab Hire Business.
  • Handled client enquiries, appointments, and queries via telephone.
  • Chased outstanding debts to maintain cash flow.
  • Established strong relationships with new and existing clients.

Customer Service Assistant

United Carriers
Hitchin, Herts
01.1997 - 01.1998
  • Utilise computer and telephone to locate lost parcels, engaging with private clients and multiple branches within company.

Part Time Sales Assistant

Words Out
Hitchin, Herts
01.1995 - 01.1996
  • Facilitated customer liaison to enhance service quality.
  • Operated till efficiently while managing cash transactions.
  • Supervised stock room operations across all branches, ensuring organisation and accuracy.
  • Maintained detailed stock sheets, allocating invoices for effective inventory management.
  • Ensured stock replenishment in a timely manner to maintain product availability.

Part Time Sales Assistant

Blockbuster Video
Hitchin, Herts
01.1990 - 01.1993
  • Operated shop independently, managing cash handling and security protocols.
  • Utilised a computerised system to track inventory and sales processes.
  • Resolved customer issues effectively to ensure high satisfaction levels.
  • Addressed customer needs promptly, resulting in positive feedback and loyalty.
  • Built strong relationships with regular customers for repeat business.
  • Maintained knowledge of current sales promotions helping customers make informed buying decisions.
  • Ensured stock replenishment in a timely manner to maintain product availability.
  • Assisted customers with product selection for optimal satisfaction.
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.

Branch Assistant

John Willmott Dixon Maintenance
Hitchin
01.1985 - 01.1987
  • Secured full-time position as Branch Assistant following successful work experience placement.
  • Updated records meticulously, ensuring accuracy of data at all times.
  • Assisted in daily operations for smooth branch functioning.
  • Liaised with suppliers to secure best prices and timely deliveries.
  • Sourced and ordered office supplies within allocated budget.

Education

Highfield Secondary School - General work skills course, English Language GCE-Grade C

Highfield Secondary School
Letchworth, Herts

Youth Training Scheme - General work skills course conducted at various placements

North Herts Collage Letchworth
Hitchin, Herts

OCR ENTRY LEVEL ICT SKILLS CERTIFICATE - ENGLISH

NORTH HERTS COLLEGE
Letchworth, HERTS
1 2006/2006 - 1 2007/2007

BCS LEVEL 1 (ECDL PART 1) CERTIFICATE - undefined

NORTH HERTS COLLEGE
HITCHIN, HERTS

BCS ECDL CERTIFICATE - undefined

NORTH HERTS COLLEGE
HITCHIN, HERTS

BCS LEVEL 2 CERTIFICATE - undefined

NORTH HERTS COLLEGE
HITCHIN, HERTS

IHBC MANICURE CERTIFICATE - undefined

NORTH HERTS COLLEGE
HITCHIN, HERTS
01.2001 - 1 2002

IHBC DIPLOMA IN AVANCED NAIL TECHNIQUES - undefined

NORTH HERTS COLLEGE
HITCHIN, HERTS
01.2002 - 1 2003

Skills

  • Self-motivated and conscientious
  • Team collaboration
  • Initiative and responsibility
  • Trustworthiness and reliability
  • Outgoing personality
  • Quick learner
  • Time management efficiency
  • Customer Service

Personal Information

  • Date of birth: 02/23/69
  • Nationality: British
  • Marital status: Married

Affiliations

  • I enjoy doing jigsaw puzzles for relaxation
  • I love a good drama series to watch

Timeline

Customer Assistant

Morrisons
01.2017 - 01.2021

Independent Self Employed Contractor

Yodel
11.2008 - 08.2025

Admin Assistant

Grays Dry lining Ltd
01.2008 - 01.2009

Inbound Telesales

Blue Arrow Recruitment Agency
01.2006 - 01.2007

Sales Assistant

Esso Service Station
01.2004 - 01.2005

IHBC DIPLOMA IN AVANCED NAIL TECHNIQUES - undefined

NORTH HERTS COLLEGE
01.2002 - 1 2003

Partner / Nail Technician

D&R Grab Services
01.2001 - 01.2004

IHBC MANICURE CERTIFICATE - undefined

NORTH HERTS COLLEGE
01.2001 - 1 2002

Customer Service Assistant

United Carriers
01.1997 - 01.1998

Part Time Sales Assistant

Words Out
01.1995 - 01.1996

Part Time Sales Assistant

Blockbuster Video
01.1990 - 01.1993

Branch Assistant

John Willmott Dixon Maintenance
01.1985 - 01.1987

BCS LEVEL 1 (ECDL PART 1) CERTIFICATE - undefined

NORTH HERTS COLLEGE

BCS ECDL CERTIFICATE - undefined

NORTH HERTS COLLEGE

BCS LEVEL 2 CERTIFICATE - undefined

NORTH HERTS COLLEGE

Highfield Secondary School - General work skills course, English Language GCE-Grade C

Highfield Secondary School

Youth Training Scheme - General work skills course conducted at various placements

North Herts Collage Letchworth

OCR ENTRY LEVEL ICT SKILLS CERTIFICATE - ENGLISH

NORTH HERTS COLLEGE
1 2006/2006 - 1 2007/2007
Debbie Halliwell