Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Debbie Ellis

Tapping,Western Australia

Summary

I am a proactive professional with a passion for leadership and organisation. I demonstrate strong communication and problem-solving skills, honed in a small family run-business where flexibility is key. I am able to effortlessly switch between Office Manager, Sales Manager and staff manager responsibilities. I drive operational efficiency and foster a productive workplace environment. Experienced professional with focus on office management and team coordination. Known for improving operational processes and fostering collaborative work environments. Utilises strong organisational skills and effective communication to enhance productivity and streamline office functions.

Overview

30
30
years of professional experience

Work history

Office manager

Minchin Australia Pty Ltd
Malaga, Western Australia
02.2005 - Current
  • Handled high-volume daily telephone and email enquiries from clients and suppliers, resulting in timely responses and decision-making.
  • Managed client database to maintain updated records and accuracy.
  • Greeted and directed incoming visitors and clients to provide a high level of customer service.
  • Oversaw processing of B2C online orders including distribution and freight.
  • Made clients aware of promotional campaigns to boost sales and offer clients competitive pricing.
  • Maintained company records in compliance with legal requirements.
  • Maintained high standards of accuracy and quality in data entry and recordkeeping.
  • Ensured smooth day-to-day operations with diligent oversight of office and warehouse tasks.
  • Liaised with suppliers to manage stock levels, preventing stock shortages.
  • Managed key accounts, processed invoices and purchase orders with high attention to detail.
  • Oversaw recruitment processes and day-to-day management of staff.
  • Resolved employee conflicts to maintain staff morale.
  • Organised staff holiday schedules without disrupting workflow continuity.

Company director

Alco Pty Ltd
Woodvale, Western Australia
11.1995 - 10.2001
  • Ensured timely collection of payments by tracking outstanding amounts and following up on overdue accounts.
  • Maintained accurate financial records by updating and reconciling accounts payable and receivable data.
  • Processed bank deposits to ensure optimal liquidity for the company's operations.
  • Coordinated weekly payroll functions for 12+ employees.
  • Resolved billing issues with the implementation of efficient problem-solving strategies.
  • Managed petty cash fund; processed reimbursement requests from employees.
  • Prepared and submitted quotes to potential clients to attract business.

Education

GCSEs -

Dartford West Secondary School For Girls
Dartford, Kent
09/1986 - 06/1988

Skills

  • Customer relationship management
  • Database administration
  • Email management
  • Staff leadership
  • Office coordination
  • Supply chain software
  • Recruitment and hiring processes
  • Document control systems



Affiliations

  • Walking for exercise (ideally with friends)
  • Spending time with family and friends
  • A keen interest in Formula 1 motorsport

Timeline

Office manager

Minchin Australia Pty Ltd
02.2005 - Current

Company director

Alco Pty Ltd
11.1995 - 10.2001

GCSEs -

Dartford West Secondary School For Girls
09/1986 - 06/1988

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Debbie Ellis