Debasmita Mishra
Leeds,UK
Summary
Dynamic and collaborative professional with proficiency in MS Office applications and E-Communication systems. Demonstrates strong leadership qualities and effective coping strategies in diverse work environments. Fluent in both Hindi and English, with a high energy approach that fosters teamwork and inclusivity. Committed to achieving excellence by working at a pace that suits everyone, while continuously enhancing communication skills.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Retail Assistant
Cancer Research
09.2024 - 10.2025
- Greeting customers, answering questions about products and services, and aiding with their shopping needs.
- Promoting the charity's mission and fundraising initiatives, such as Gift aid.
- Handling transactions, operating cash registers, and processing refunds and exchanges.
- Accepting and sorting donated items.
- Steaming, tagging, and pricing donated goods for sale.
- Arranging stock to create attractive and eye-catching displays.
- Ensuring the sales floor is well-stocked and merchandise is clearly ticketed.
- Maintaining high standards of cleanliness and tidiness in the shop.
- Creating appealing window displays to attract customers.
- Work as an active and supportive member of the retail team, and provide guidance to volunteers if needed.
- Potentially act as the keyholder to ensure the store runs smoothly in the manager's absence.
- Manage the shop's operations, including opening and closing.
- Monitoring stock levels, receiving deliveries, and conducting stock checks or takes.
- Informing customers about current sales and special offers.
- Resolving customer complaints and addressing any issues that arise during their shopping experience.
Volunteering
BHF & St.Gemma charity shop
03.2024 - 08.2024
Staying at Home
05.2016 - 01.2024
- Organizing the home.
- Teaching my children.
- Providing day-to-day care for the home, garden, finances, and my children.
Tester in IT Firm
03.2014 - 04.2016
- Developing and executing test plans, test cases, and test scripts.
- Identifying and reporting defects and issues in software applications.
- Working with the development team to resolve the issues.
- Collaborating with cross-functional teams to ensure software applications are delivered on time and within budget.
Teacher
05.2010 - 01.2014
- Taught math and science to high school students.
- Worked collaboratively with parents and students to solve their difficulties.
- Adapted intervention materials to enhance student learning.
- Utilized ICT to teach students in a friendly manner.
- Fostered positive relationships with my staff, students, and their parents.
Education
Masters of Education -
Regional Institute of Education
India 06.2009 - 04.2010
Bachelor of Education - undefined
06.2007 - 04.2008
Master in Chemistry - undefined
Berhampur university
India 06.2005 - 04.2007
Bachelor of Science - undefined
Utkal University
India 06.2002 - 04.2005
Skills
- Proficient in MS Office applications and E-Communication systems
- Possessing effective coping strategies for work
- Able to work at a pace that suits everyone
- High energy, outgoing, and collaborative
- Demonstrating leadership qualities
- Proficient in speaking and writing Hindi and English
Certification
- Cyber Security (online Leeds College)
- Project Management (Online Leeds College)
- Certified Scrum Master
- Windows classes at Nari Ekta Society Ltd, Leeds UK
REFERENCES
Are available on request
INTERESTS
Playing chess, badminton, and cricket., Watching TV programmes, cricket matches, soccer tournaments, and tennis matches., Having an interest in drama; received the best actor award during my college career., Making food, organizing the home, and taking good care of my children., Teaching my children at home., Doing crafts at home., Gardening., Reading novels and books., Online surfing.
Timeline
Retail Assistant
Cancer Research
09.2024 - 10.2025
Volunteering
BHF & St.Gemma charity shop
03.2024 - 08.2024
Staying at Home
05.2016 - 01.2024
Tester in IT Firm
03.2014 - 04.2016
Teacher
05.2010 - 01.2014
Masters of Education -
Regional Institute of Education
06.2009 - 04.2010
Bachelor of Education - undefined
06.2007 - 04.2008
Master in Chemistry - undefined
Berhampur university
06.2005 - 04.2007
Bachelor of Science - undefined
Utkal University
06.2002 - 04.2005