Deana Webber
Swansea
Summary
Accomplished professional with extensive expertise in operational strategy, project management, and budget administration. Proven track record in supply chain management, inventory control, and quality assurance. Adept at performance metrics analysis, risk assessment and mitigation, and continuous improvement implementation. Skilled in resource allocation and utilisation, building operational procedures, and contract negotiation. Experienced in staff recruitment and development, regulatory compliance, and profit and loss understanding. Proficient in production planning, vendor relationships management, customer service excellence, change management, crisis resolution, strategic decision-making, workforce training, effective communication, KPIs monitoring, time management, influential leadership, health and safety compliance. Demonstrated ability to manage high-pressure environments through strategic planning and incident management. Expertise in quality auditing procedures and global sourcing solutions development through multidisciplinary collaboration. Committed to enhancing operational efficiency while ensuring quality compliance procedures are met. Career goal: To leverage extensive experience to drive organisational success through innovative solutions development and strategic planning.
Overview
40
40
years of professional experience
9
9
years of post-secondary education
Work History
Operations manager
BBraun Avitum
National
10.2007 - 01.2025
- Reduced overhead costs through efficient resource allocation and budget management.
- Led teams to achieve business objectives on time and within budget constraints.
- Applied lean principles to operations management, reduced waste significantly.
- Identified bottlenecks, implemented solutions, increased productivity.
- Directed safety protocols implementation, created safer workplace conditions.
- Developed risk mitigation strategies, ensured business continuity during crises.
- Streamlined supply chain processes to reduce procurement cycle time.
- Coordinated cross-functional teams, achieved project milestones on schedule.
- Encouraged innovative thinking in the team, fostered an environment of growth and development.
- Managed inventory efficiently to minimise stockouts and overstock situations.
- Liaised with stakeholders for transparent communication and better decision making.
- Fostered a culture of continuous learning, improved workforce competency levels.
- Optimised workflow procedures with strategic planning and team coordination.
- Negotiated contracts with suppliers for cost-effective procurement of resources.
- Analysed performance metrics, identified areas for improvement in operations management.
- Managed vendor relationships to ensure timely delivery of services.
- Improved operational efficiency by streamlining processes and implementing strategic plans.
- Implemented quality control measures, enhanced product standards.
- Created a collaborative work environment for positive team dynamics.
- Devised operational policies for regulatory compliance and best practices adherence.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Monitored health and safety measures for guaranteed compliance.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
- Organised financial and operational data to help with yearly budgeting and planning.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Established clear budgets and cost controls strategies to meet objectives.
- Developed organisational policies for administrative oversight and internal controls.
- Designed and implemented training to further develop staff based on business goals.
- Oversaw facility maintenance and allocated needed resources to meet standards.
- Planned revenue generation strategies designed for growth.
- Analysed and resolved complex resource management issues for optimised scheduling.
- Represented organisations at seminars, conferences and business events.
- Drafted procedural statements and guidelines for company-wide use.
- Created classification systems to manage archives.
Unit Manager & Home Haemodialysis Coordinator
Baxter Healthcare
Merthyr Tydfil, West Berkshire
04.1994 - 10.2007
- Liaised with other departments to ensure smooth operations.
- Regularly reported progress updates to senior management, kept them informed of any major developments.
- Coordinated unit meetings, ensured clear communication amongst all members.
- Delegated tasks appropriately to maximise productivity of the team.
- Created an inclusive culture within the team; encouraged open communication and mutual respect among staff members.
- Conducted performance evaluations with constructive feedback, resulted in performance improvement.
- Resolved conflicts swiftly within the team, maintained harmonious work environment.
- Implemented new systems and procedures to enhance operational efficiency.
- Managed resources effectively for optimal utilisation.
- Mitigated risk factors by implementing proper control measures.
- Facilitated staff development programmes, increased skill set across the unit.
- Improved unit efficiency by streamlining workflows and refining processes.
- Ensured compliance with health and safety regulations during all operations.
- Developed strategic plans for achieving unit objectives.
- Ensured adherence to policies and protocols by supervising daily activities of staff members.
- Fostered a positive work environment, improved employee morale and job satisfaction.
- Participated in recruitment process for selecting competent candidates for the unit.
- Oversaw budget management to prevent overspending.
- Trained new employees on standard operating procedures, reduced learning curve period significantly.
- Boosted employee motivation, guiding staff development and facilitating team building exercises.
- Maintained high professional standards by monitoring staff performance and conducting annual appraisals.
- Evaluated project success using quality improvement tools, highlighting growth areas.
- Forecasted annual budgets and revenue, tracking actual progress using SAP and Microsoft Excel.
- Oversaw integration of new recruits to forge cohesive, engaged and talented team achieving agreed targets.
- Spearheaded lean concepts to drive improvements to product flow and overall flexibility.
- Crafted tailored departmental plans based on data and insights compiled from annual projections and forecasts.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Set daily priorities and communicated targets, motivating teams to achieve them.
- Championed adherence to operational best practices and company policies.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Implemented actions from staff and customer feedback to improve service.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Devised staff succession plans to enable professional development.
- Led by example delivering first-class patient care.
- Delegated tasks and reacted to changing workloads to maintain efficient operations.
- Represented organisations at seminars, conferences and business events.
- Led and managed administrative staff to maintain smooth daily operations.
- Monitored health and safety measures for guaranteed compliance.
- Organised financial and operational data to help with yearly budgeting and planning.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
- Developed empowering employee culture focused on equipping staff to independently meet customer needs.
- Handled negotiations with outside vendors and service agencies to meet group needs.
- Analysed and resolved complex resource management issues for optimised scheduling.
- Oversaw facility maintenance and allocated needed resources to meet standards.
- Managed multiple projects, ensuring organisation and efficiency.
- Negotiated contracts with suppliers, securing favourable terms.
- Oversaw daily operations ensuring consistency in quality and service delivery.
- Facilitated cross-departmental meetings for improved collaboration efforts.
- Liaised with external parties to ensure seamless project execution.
- Maintained all project documentation, guaranteeing accuracy and accessibility.
- Addressed customer complaints and resolved issues.
- Answered phone calls and responded to emails from clients.
- Managed databases and information systems, maintaining accurate and accessible records.
- Scheduled meetings to discuss progress of projects and tasks.
- Build and maintained strong relationships with partners and key stakeholders.
- Adapted to unforeseen challenges with proactive, flexible approach.
- Demonstrated resilience and composure under pressure for successful project outcomes.
- Discussed issues and brainstormed solutions with various groups and individuals to maintain project progress.
- Analysed project performance metrics to make continuous improvements.
- Fostered collaboration among cross-functional teams for project success.
- Established clear budgets and cost controls strategies to meet objectives.
Senior (Deputy) Dialysis Nurse
Baxter
Merthyr Tydfil
06.1989 - 04.1994
- Managed medication administration effectively, preventing potential drug interactions or side effects affecting dialysis patients' overall wellbeing .
- Ensured sterile environment by adhering strictly to infection control protocols.
- Actively engaged in continuous professional development activities to stay abreast of latest trends in nephrology nursing practice.
- Collaborated with multidisciplinary teams for optimal patient care.
- Practiced aseptic techniques during vascular access handling and cannulation.
- Provided emotional support to patients and families coping with the challenges of chronic kidney disease.
- Maintained accurate medical records for effective patient management.
- Initiated community outreach programs promoting awareness about kidney diseases and their prevention.
- Monitored vital signs during dialysis treatment, responding swiftly to changes.
- Facilitated smooth admission, transfer and discharge of renal patients to ensure top-quality care.
- Assisted nephrologists in medical procedures, maintaining professionalism at all times.
- Educated patients about their kidney disease and the dialysis process.
- Responded promptly to emergency situations, providing critical first aid as necessary.
- Handled complex technical equipment for efficient delivery of dialysis treatment.
- Administered dialysis treatments to patients, ensuring comfort and safety.
- Adhered strictly to health and safety regulations whilst administering dialysis treatments.
- Participated actively in staff meetings, contributing valuable perspectives based on expertise in renal care.
- Promoted wellness by educating families on patient care at home.
- Worked closely with dieticians to advise patients on appropriate dietary requirements.
- Collated and stored data for patient records with strict confidentiality and sensitivity.
- Upheld patient trust and confidentiality by managing information with discretion, in accordance with data protection laws.
- Delivered care in line with clinical guidelines for continued practice compliance.
- Trained junior nurses on industry best practices and patient care regulations.
- Enhanced continuity of care by coordinating activities with external specialists and health providers.
- Leveraged person-centred care to develop care plans and enhance recovery process.
- Oversaw, trained and mentored student and junior nursing staff.
- Implemented daily dialysis programmes to improve patient compliance and clinical outcomes.
- Handled patients' hygiene needs in support of personal dignity and optimum wellness.
- Dressed surgical wounds, monitored healing and replaced bandages to prevent infections.
- Facilitated research into 'Silver Alginate Dressings for CVC Vascular Access' and compiled information for technical papers.
Dialysis nurse
NHS Wales
Swansea
10.1988 - 06.1989
- Collaborated with multidisciplinary teams for optimal patient care.
- Administered dialysis treatments to patients, ensuring comfort and safety.
- Promoted wellness by educating families on patient care at home.
- Practiced aseptic techniques during vascular access handling and cannulation.
- Maintained accurate medical records for effective patient management.
- Facilitated smooth admission, transfer and discharge of renal patients to ensure top-quality care.
- Educated patients about their kidney disease and the dialysis process.
- Provided emotional support to patients and families coping with the challenges of chronic kidney disease.
- Managed medication administration effectively, preventing potential drug interactions or side effects affecting dialysis patients' overall wellbeing .
- Responded promptly to emergency situations, providing critical first aid as necessary.
- Monitored vital signs during dialysis treatment, responding swiftly to changes.
- Actively engaged in continuous professional development activities to stay abreast of latest trends in nephrology nursing practice.
- Ensured sterile environment by adhering strictly to infection control protocols.
- Adhered strictly to health and safety regulations whilst administering dialysis treatments.
- Handled complex technical equipment for efficient delivery of dialysis treatment.
- Worked closely with dieticians to advise patients on appropriate dietary requirements.
- Participated actively in staff meetings, contributing valuable perspectives based on expertise in renal care.
- Oversaw dialysis treatment from start to finish.
- Cleaned and dressed permanent and temporary catheters.
- Provided pre- and post-procedure care to hemodialysis patients.
- Identified irregular dialysis reactions and notified medical team members.
- Primed dialyser and bloodlines in preparation for patient appointments.
- Sanitised dialysis equipment between appointments to reduce risks.
- Collated and stored data for patient records with strict confidentiality and sensitivity.
- Monitored patient status and adjusted equipment to support comfort.
- Assessed access points to provide safe and efficient cannulation.
- Secured blood works and handled in accordance with regulatory requirements.
- Upheld patient trust and confidentiality by managing information with discretion, in accordance with data protection laws.
- Trained junior nurses on industry best practices and patient care regulations.
Senior staff nurse
Armed Forces Hospital- Southern Region
Saudia Arabia
06.1986 - 08.1988
- Developed comprehensive care plans tailored to individual patient needs which improved their well-being over time.
- Maintained open lines of communication between patients' families and healthcare professionals which ensured transparency in treatment procedures.
- Coordinated discharge planning for patients which facilitated smooth transitions from hospital to home environments.
- Advocated for patients' rights with adherence to ethical guidelines and standards.
- Ensured high standards of hygiene within the ward, promoting a clean environment for recovery.
- Reviewed and updated patient records accurately for enhanced treatment protocols.
- Conducted regular health assessments, ensuring timely intervention when required.
- Adhered strictly to health and safety regulations whilst administering dialysis treatments.
- Promoted wellness by educating families on patient care at home.
- Educated patients about their kidney disease and the dialysis process.
- Administered dialysis treatments to patients, ensuring comfort and safety.
Dialysis nurse
NHS Wales
Swansea
04.1985 - 06.1986
- Commissioned a new renal service for haemodialysis (chronic and acute), PD, and HD/PD access formation services.
- Practiced aseptic techniques during vascular access handling and cannulation.
- Administered dialysis treatments to patients, ensuring comfort and safety.
- Maintained accurate medical records for effective patient management.
- Collaborated with multidisciplinary teams for optimal patient care.
- Promoted wellness by educating families on patient care at home.
- Facilitated smooth admission, transfer and discharge of renal patients to ensure top-quality care.
- Educated patients about their kidney disease and the dialysis process.
- Provided emotional support to patients and families coping with the challenges of chronic kidney disease.
- Managed medication administration effectively, preventing potential drug interactions or side effects affecting dialysis patients' overall wellbeing .
- Responded promptly to emergency situations, providing critical first aid as necessary.
- Actively engaged in continuous professional development activities to stay abreast of latest trends in nephrology nursing practice.
Education
ENB 136 Renal Diploma - Renal Nursing
Southmead Hospital
Bristol 07.1990 - 01.1991
Level 5 Leadership and Mangement -
Institution of Leadership and Management
01.2000 - 01.2001
RGN Diploma - Nursing
West Glamorgan School of Nursing
Swansea 12.1980 - 03.1984
Further Adult Education Certificate - Education
Swansea College
Swansea 09.1988 - 09.1990
A-Levels -
Cynfig Comprehensive School
Bridgend 09.1978 - 09.1980
GCSEs -
Cynfig Comprehensive School
Skills
- Operational strategy
- Project management
- Budget administration
- Supply chain management
- Inventory control
- Quality assurance
- Performance metrics analysis
- Risk assessment and mitigation
- Continuous improvement implementation
- Resource allocation and utilisation
- Building operational procedures
- Contract negotiation
- Staff recruitment and development
- Regulatory compliance
- Profit and loss understanding
- Production planning
- Vendor relationships management
- Customer service excellence
- Change management
- Crisis resolution
- Strategic decision-making
- Workforce training
- Effective communication
- KPIs monitoring
- Time management
- Influential leadership
- Health and Safety Compliance
- Strategic planning
- Incident Management
- Quality Auditor
- Procedural evaluations and audits
- Global and strategic sourcing
- Solutions development
- Multidisciplinary collaboration
- Quality compliance procedures
- High-pressure environments
- Risk Management
- Operational troubleshooting
- Staff retention
Timeline
Operations manager
BBraun Avitum
10.2007 - 01.2025
Level 5 Leadership and Mangement -
Institution of Leadership and Management
01.2000 - 01.2001
Unit Manager & Home Haemodialysis Coordinator
Baxter Healthcare
04.1994 - 10.2007
ENB 136 Renal Diploma - Renal Nursing
Southmead Hospital
07.1990 - 01.1991
Senior (Deputy) Dialysis Nurse
Baxter
06.1989 - 04.1994
Dialysis nurse
NHS Wales
10.1988 - 06.1989
Further Adult Education Certificate - Education
Swansea College
09.1988 - 09.1990
Senior staff nurse
Armed Forces Hospital- Southern Region
06.1986 - 08.1988
Dialysis nurse
NHS Wales
04.1985 - 06.1986
RGN Diploma - Nursing
West Glamorgan School of Nursing
12.1980 - 03.1984
A-Levels -
Cynfig Comprehensive School
09.1978 - 09.1980
GCSEs -
Cynfig Comprehensive School
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