Summary
Overview
Work history
Education
Skills
Timeline
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Dean Jarratt

Dean Jarratt

Pontefract,United Kingdom

Summary

Thirty years of experience in process and systems optimization, focusing on enhancing business efficiency through technology and workflow improvements. Proven track record in identifying cost-saving opportunities and implementing effective solutions, from simple Excel macros to comprehensive manufacturing systems. Extensive background as a systems manager in a large print company, ensuring practical knowledge of effective strategies. Proficient in managing IT infrastructure, including operating systems, software, and networks, with a hands-on approach to support and maintenance.

Overview

31
31
years of professional experience
5
5
years of post-secondary education

Work history

Business Manager

Optimus
Woking, Surrey
02.2024 - Current
  • Engaged with prospects throughout sales cycle to enhance customer experience.
  • Managed over 25 accounts, cultivating strong relationships and service levels.
  • Conducted in-depth reviews of customer processes to identify improvement opportunities.
  • Demonstrated product features and delivered training from enquiry to invoice.
  • Provided troubleshooting and support to resolve client issues effectively.
  • Identified customer requirements to optimise efficiencies and satisfaction.
  • Implemented multiple new Optimus systems for operational enhancement.

Business & Systems Improvement Manager

PTS
Castleford, West Yorkshire
08.2018 - 02.2024
  • Optimised resource allocation for increased profits.
  • Supervised project timelines for timely completion.
  • Implemented cost reduction measures, reduced overhead expenses.
  • Enforced safety regulations to reduce workplace accidents.
  • Maintained inventory control, reduced stock shortages.
  • Fostered a positive work environment.
  • Coordinated cross-departmental collaboration for improved workflow.
  • Led performance reviews, identified areas for improvement.
  • Piloted change management initiatives successfully improving organisational adaptability.
  • Streamlined communication channels, enhanced internal information flow.
  • Boosted department efficiency by streamlining operational processes.
  • Led and managed administrative staff to maintain smooth daily operations.
  • Organised financial and operational data to help with yearly budgeting and planning.
  • Designed and implemented training to further develop staff based on business goals.
  • Investigated issues affecting group operations, prepared reports and helped correct problems.
  • Translated senior management directives into actionable front-line policies and implemented changes with staff.
  • Developed organisational policies for administrative oversight and internal controls.
  • Analysed and resolved complex resource management issues for optimised scheduling.
  • Streamlined processes to improve and optimise office operations.
  • Created classification systems to manage archives.
  • Created digital file classification system for company-wide use.

Systems Administrator/Support Leader

Hardy of Castleford/Paragon of Castleford
07.2002 - 08.2018
  • Provided hardware and software support to enhance operational efficiency.
  • Developed software and systems, ensuring alignment with organisational objectives.
  • Maintained LAN/WAN networking infrastructure for seamless connectivity.
  • Conducted routine backups and documented processes to safeguard data integrity.
  • Delivered training sessions on telephone systems and new technologies.
  • Managed projects from implementation to completion, ensuring timely delivery.
  • Oversaw change management initiatives to facilitate smooth transitions.
  • Evaluated site security measures and procured necessary systems to enhance safety.

Technical Administrator

Hardy of Castleford/Paragon of Castleford
03.1999 - 07.2002
  • Investigated innovative strategies to enhance existing planning systems.
    Managed customer queries to ensure prompt resolution.
    Processed quotes to facilitate efficient service delivery.

Technical Planner

Hardy of Castleford/Paragon of Castleford
06.1996 - 03.1999
  • Oversee development of job specifications outlining processes for print job completion, including machine printing, finishing, and delivery.

Proofer

Hardy of Castleford/Paragon of Castleford
09.1994 - 06.1996
  • Ensured accuracy and neat presentation of customer proofs.
  • Met tight deadlines for urgent print jobs.

Education

BTEC National Diploma - Computer Studies

Wakefield College
Wakefield
09.1993 - 07.1994

GCSE - Mathematics (B), English Literature (B), English Language (B), Information Technology (B), History (B), Chemistry (B), Physics (B), Business Studies (C)

Carleton High School
Pontefract
09.1988 - 07.1992

Skills

  • Technical proficiency in MySQL, HTML, VBNET, PHP, XML, JSON, Jasper
  • Analytical and problem-solving skills
  • Ability to work under pressure
  • Attention to detail
  • Team collaboration
  • Effective written communication
  • Organizational and time management skills
  • Interpersonal communication
  • Leadership and management skills
  • Strategic contribution and implementation
  • Team management of specialists

Timeline

Business Manager

Optimus
02.2024 - Current

Business & Systems Improvement Manager

PTS
08.2018 - 02.2024

Systems Administrator/Support Leader

Hardy of Castleford/Paragon of Castleford
07.2002 - 08.2018

Technical Administrator

Hardy of Castleford/Paragon of Castleford
03.1999 - 07.2002

Technical Planner

Hardy of Castleford/Paragon of Castleford
06.1996 - 03.1999

Proofer

Hardy of Castleford/Paragon of Castleford
09.1994 - 06.1996

BTEC National Diploma - Computer Studies

Wakefield College
09.1993 - 07.1994

GCSE - Mathematics (B), English Literature (B), English Language (B), Information Technology (B), History (B), Chemistry (B), Physics (B), Business Studies (C)

Carleton High School
09.1988 - 07.1992

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