Dean Hutchinson
Prestatyn,Wales
Summary
Qualified Dispenser with eight years Experience in community pharmacy. Dedicated, hard-working, reliable and accurate professional who delivers courteous service at all times.
Overview
22
22
years of professional experience
Work History
Non Pharmacist Manager
Rowlands Pharmacy
Denbigh, Denbighshire
03.2025 - Current
- Ensured timely delivery of medicines to patients, improving access to essential treatments.
- Improved customer satisfaction with meticulous attention to detail in prescription processing.
- Maintained confidentiality and privacy whilst handling sensitive patient data .
- Liaised with healthcare professionals to promote collaborative working relationships.
- Implemented cost control measures leading to significant savings in the budget.
- Improved revenue from over-the-counter sales by displaying popular items prominently.
- Achieved high sales targets through effective product demonstrations and knowledge sharing.
- Achieved performance targets through diligent tracking and assessment of KPIs.
Health Care Partner
Pritchards Pharmacy
Prestatyn, DEN
07.2020 - 03.2024
- Process repeat prescription requests for deliveries and care homes
- Worked in close partnership and was lead contact for four care homes which were prepared and delivered on time and accurate
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Ensured over 50 delivery's were out and delivered on time per day
Healthcare Partner
LloydsPharmacy
Abergele, Wales
04.2018 - 06.2020
- Merchandised pharmacy goods according to company standards and with an eye for grabbing customer attention.
- Greeted customers and provided friendly, knowledgeable service
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Making sure that all jobs are implemented on time
- Available to help when and where I'm needed example dispensary or counter
- Help and guide colleagues to achieve business objectives
Dispenser
Lloyd's Pharmacy
Prestayn
08.2016 - 04.2018
- Conducted stock counts once per quarter.
- Greeted customers in a timely fashion while quickly determining their needs.
- Maintained knowledge of current sales. Promotions and policies
- Contacted other store locations to determine merchandise availability.
- Contributed to team success by exceeding team sales goals.
- Trained to Become a dispenser
- Customer care Champion
Supervisor
Lloyd's Pharmacy
Flint
09.2015 - 08.2016
- Receptively answered customer questions and helped locate desired items in the pharmacy.
- Helped achieve pharmacy business objectives
- Coordinated the pharmacy staff schedule
- Completed new and updated patient profiles, including lists of patient medications.
- Built relationships with customers and the community to establish long-term business growth.
- Trained all incoming sales team members.
- Promptly resolved all customer requests, questions and complaints.
- Created daily and weekly cash reports for accounting management.
- Regularly stocked shelves, rotated stock and checked for expired medications.
- Effectively prioritised tasks and organised workflow to increase efficiency.
Sales Assistant/Photo developer
Asda
Llandudno
06.2012 - 09.2015
- Directed guests to the photo port location to view and purchase their pictures.
- Processing and organizing high quality pictures to customers satisfaction.
- Built relationships with customers to increase likelihood of repeat business.
- Greeted customers in a timely fashion while quickly determining their needs.
Night Sales Assistant
Asda
Heywood Greater Manchester
10.2008 - 06.2012
- Refilled and rotated items on shelves to maintain well-stocked store.
- Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation.
- Verified all deliveries against invoices and completed shortage and overage reports.
- Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris.
Sales Assistant/Merchandiser
Boots
Bury Greater Manchester
10.2007 - 10.2008
- Led merchandise selection, Planning and Organization
- Completed stock orders and managed inventory levels.
- Planned and coordinated the availability of products for advertising and promotion purposes.
- Educated employees on new merchandise
Sales Assistant
Tesco
Douglas Isle Of Man
04.2006 - 10.2007
- Developed positive customer relationships through friendly greetings and excellent service.
- Organized racks and shelves to maintain visual appeal of the store.
- Conducted stock counts once per quarter.
- Organized stock for merchandising Per Month
Sales Assistant
Tesco
Rochdale Greater Manchester
10.2003 - 04.2006
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
- Recommended merchandise to customers based on their needs and preferences.
Education
Some College (No Degree) - Carpentry And Joinery
Rochdale College
Rochdale05.2005
Skills
- Retail pharmacy procedure knowledge
- Retail sales professional
- Customer service-orientate
- Qualified Dispenser
- Communication
- Staff training and development
- Leadership
- Effective staff coach
- Promotes positive behaviour
- Creative Problem solving
Timeline
Non Pharmacist Manager
Rowlands Pharmacy
03.2025 - Current
Health Care Partner
Pritchards Pharmacy
07.2020 - 03.2024
Healthcare Partner
LloydsPharmacy
04.2018 - 06.2020
Dispenser
Lloyd's Pharmacy
08.2016 - 04.2018
Supervisor
Lloyd's Pharmacy
09.2015 - 08.2016
Sales Assistant/Photo developer
Asda
06.2012 - 09.2015
Night Sales Assistant
Asda
10.2008 - 06.2012
Sales Assistant/Merchandiser
Boots
10.2007 - 10.2008
Sales Assistant
Tesco
04.2006 - 10.2007
Sales Assistant
Tesco
10.2003 - 04.2006
Some College (No Degree) - Carpentry And Joinery
Rochdale College
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