Summary
Overview
Work history
Education
Skills
Custom
Timeline
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Dean Higgin

Dean Higgin

Leicester,Leicestershire

Summary

I am a keen and hardworking individual. I fit in well into a team and I am very easy to get along with. I am also a very good timekeeper and I work well under pressure to meet tough deadlines. I thrive on new challenges and targets. I am a determined individual and consider myself to be honest, approachable, always willing to learn more. I also have a passion for sales and I love to close the deal. I’m very target driven and never give up trying to close the deal.

Overview

19
19
years of professional experience

Work history

Sports Trader

Sports Trader
Leicester
11.2016 - 01.2025
  • Making daily sports trades
  • Laying popular sporting events
  • In play trading on a daily basis
  • Making 100-200 trades per month
  • Constant profit month on month for 28 months

Sales Advisor Part Time

Antalis
05.2023 - 08.2023
  • Company Overview: Packaging Department
  • Placing orders
  • Creating quotes
  • Dealing with incoming emails and enquires
  • Sourcing packaging products for quotes
  • Making outbound daily calls to customers
  • Taking inbound daily calls from customers
  • Using SAP system on a daily basis
  • Using Pivotal system on a daily basis
  • Liaising with other departments
  • Packaging Department

Account Manager/Team Leader

Beaumanor Engineering Ltd
09.2013 - 05.2016
  • Managing over 800 accounts
  • Making 50-60 calls a day
  • Targeting business owners, Buyers, Purchasing Teams
  • Average spend of Accounts 8k increased in 12 months to 40k
  • Cold calling
  • Liaising with other departments in the office
  • Dealing and resolving customer issues
  • Growing Accounts
  • Targeting Potential Accounts
  • Building Rapport with existing and new accounts
  • Issuing quotes & chasing quotes until conclusion
  • Opening 3-4 accounts a month
  • Sourcing products from suppliers from start to finish
  • Visiting customers on a weekly basis
  • Managing a team of 4 Account Managers
  • Motivating staff
  • Conducting 1-1 on a regular basis
  • Dealing with staff issues & resolving them in a positive way
  • Helping team members to conduct special bespoke quotes
  • Regular weekly meetings with the Sales Director
  • Continually training staff

Recruitment Consultant

HRGO Recruitment
Nottingham
05.2013 - 09.2013
  • Company Overview: Nottingham
  • 360 recruitment role
  • Cold calling business to source vacancies
  • Searching job boards
  • Placing adverts
  • Interviewing candidates
  • Attending face to face meetings with clients (a minimum of 3 per week)
  • Door knocking local businesses to source vacancies
  • Sourcing correct candidates for the relevant roles
  • Explaining in detail to candidates about a potential role
  • Making my own appointments
  • Attending B2B meetings
  • Nottingham

Outbound Commercial Sales Advisor

Flogas Ltd
Leicester
10.2012 - 05.2013
  • Company Overview: Leicester
  • Generating leads for the Area Sales Manager to attend using Codas CRM software
  • Business to business cold calling in LPG Industry
  • Creating leads using Microsoft Excel spreadsheet
  • Exceeding Company’s target of 3.5 leads a day
  • Exceeding Company’s target of 85 calls a day
  • Currently running at 7 leads a day and 104 calls a day on average
  • Won Star of the Month in October, November 2012 and February 2013
  • Covering Customer Service role at busy times
  • Placing LPG orders at the Contact Centre
  • Hold the Flogas record of 50 generated leads in one week
  • Leicester

Telesales Representative/Team Leader

Altus Edwin Hill
Manchester
03.2012 - 08.2012
  • Company Overview: Commercial Business Rates Surveyors
  • Managing the team of 10 telesales representatives
  • Keeping the team motivated
  • Creating targets jointly with the Vice President of the company
  • Conducting interviews for new telesales roles
  • Confirming all the appointments are genuine and monitoring appointments arranged by other team members
  • Weekly meeting with Vice President as well weekly meeting with the team
  • Making sure all KPI targets are met
  • Making calls to Managing Directors, Executives and Financial Directors to arrange appointments for a fully qualified surveyors to attend and visit businesses
  • Business to Business cold calling
  • Helping businesses to reduce business rates liability
  • Using the VOA (Valuation Office) website
  • Using the corporate CRM system
  • Working on multiple campaigns
  • Arranging Surveyors diaries
  • Liaising with surveyors in different offices across the country
  • Chasing up surveyors non signed appointments and negotiating till close of deal over the phone
  • Making 100 cold calls a day
  • 2 hours talk time
  • Arranging 2 appointments a day for a surveyor to attend
  • Commercial Business Rates Surveyors

Outbound Telesales

British Gas Business
Leicester
11.2011 - 01.2012
  • Company Overview: Leicester
  • Cold calling Business to Business
  • Negotiating gas and electric prices over the phone and closing the deal
  • Using Service Desk CRM to extract leads
  • Working within Retentions and Out of Contracts team
  • Closing 30 deals a week
  • Leicester

Telesales Executive

CVS
Manchester
11.2007 - 03.2009
  • Company Overview: Commercial Valuers and Surveyors
  • Making calls to Managing Directors, Executives and Financial Directors to arrange appointments for a Business Development Manager to attend and visit businesses
  • Business to Business cold calling
  • Helping businesses to reduce business rates liability
  • Using the VOA (Valuation Office) website
  • Using the Prospect CRM system
  • Working on multiple campaigns
  • Arranging BDM diaries
  • Liaising with BDM in my designated area within the United Kingdom
  • Chasing up BDM non signed appointments and negotiating till close of deal over the phone
  • Making 200 cold calls a day
  • 2 hours talk time
  • Arranging 5 appointments a day for the BDM to attend
  • Commercial Valuers and Surveyors

Field Sales Representative

Anglian Windows
Loughborough, Leicestershire
12.2005 - 11.2007
  • Company Overview: Leicestershire (Loughborough)
  • Attending 4 pre-qualified appointments
  • Commission based only role
  • Business to customer role
  • Demonstrating windows and window products
  • Selling within the customer’s home
  • Negotiating the price and closing the deal within the customer’s home on the day
  • FSA registered
  • On the date of leave I was in 15th place out of 600 live Anglian Field Sales Representatives
  • Leicestershire (Loughborough)

Education

GCSEs - Maths - C, Science - C, Art & Design - C, English Literature - C, English Language - C, Humanities - D

Hamilton Community College
Leicester

Skills

  • Self-motivation
  • Positive attitude maintenance
  • Client relationship building
  • Teamwork
  • Efficient multitasking
  • Effective communication
  • Time efficiency
  • Relationship-building
  • Persistence
  • Time-management
  • Customer Service
  • Negotiation tactics

Custom

  • Watching football
  • Eating out
  • Going to the gym
  • Music
  • Playing chess
  • Cinema
  • Cooking
  • Fishing

Timeline

Sales Advisor Part Time

Antalis
05.2023 - 08.2023

Sports Trader

Sports Trader
11.2016 - 01.2025

Account Manager/Team Leader

Beaumanor Engineering Ltd
09.2013 - 05.2016

Recruitment Consultant

HRGO Recruitment
05.2013 - 09.2013

Outbound Commercial Sales Advisor

Flogas Ltd
10.2012 - 05.2013

Telesales Representative/Team Leader

Altus Edwin Hill
03.2012 - 08.2012

Outbound Telesales

British Gas Business
11.2011 - 01.2012

Telesales Executive

CVS
11.2007 - 03.2009

Field Sales Representative

Anglian Windows
12.2005 - 11.2007

GCSEs - Maths - C, Science - C, Art & Design - C, English Literature - C, English Language - C, Humanities - D

Hamilton Community College

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