Dean Gamble
Belfast/Newtownabbey
Summary
Accomplished professional with a strong focus on sales performance maximisation and profit margin optimisation. Demonstrates exceptional leadership aptitude, managing teams of up to 30 individuals while excelling in business development and social media marketing. Expertise in budgeting and forecasting, staff development, and people management ensures efficient back-of-house operations. Proven track record in menu pricing strategy, performance monitoring, and health and safety management. Committed to enhancing organisational success through strategic staff scheduling, stocktake delivery, and comprehensive staff appraisals.
Offering strong leadership and communication skills with background in team management and customer service. Knowledgeable about operational efficiency, problem-solving, and fostering positive work environments. Ready to use and develop strategic planning, staff development, and organisational skills in [Desired Position] role.
Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to delivers projects in timely manner.
Overview
16
16
years of professional experience
7
7
years of post-secondary education
Work history
Assistant general manager
Common Market
Belfast
07.2023 - Current
- Established effective communication channels with customers for superior service delivery.
- Oversaw procurement processes, secured cost-effective supplies always.
- Led quality assurance initiatives, maintained high product standards consistently.
- Developed partnerships within the industry for beneficial collaborations.
- Conducted regular employee training to enhance skillsets.
- Supervised daily operations for seamless business activities.
- Managed inventory, ensured consistent supply of resources.
- Prioritised staff welfare for improved morale and commitment.
- Managed recruitment process, brought talented professionals on board.
- Worked with General Manager to determine effective business strategies, achieving [Number]% gross profit goal within first [Number] [Timeframe] of employment.
Bar supervisor
Common Market
07.2021 - 07.2023
- Collaborated with management on special events and theme nights generating fresh interest among patrons.
- Managed cash flow, ensuring correct transaction procedures were followed.
- Monitored bar equipment maintenance to avoid operational disruptions during service hours.
- Scheduled shifts for staff members for efficient operation of the bar.
Head bartender
Henry's and the Jailhouse
07.2018 - 07.2021
- Enforced responsible alcohol service policies, prioritised customer safety and wellbeing.
- Coordinated with kitchen staff, provided seamless service during busy periods.
- Managed bar operations to maintain efficiency.
- Resolved customer complaints promptly, maintained business reputation.
- Maintained high cleanliness standards, ensured compliance with health regulations.
- Developed new cocktail recipes, enhanced menu variety.
Head bartender/waiter
McCrackens Cafe Bar
09.2016 - 07.2018
- Streamlined processes for quicker order fulfilment.
- Developed new cocktail recipes, enhanced menu variety.
- Maintained high cleanliness standards, ensured compliance with health regulations.
- Ensured customer satisfaction by providing excellent service.
- Coordinated with kitchen staff, provided seamless service during busy periods.
Plumbing and heating engineer
Gas Design Solutions
09.2012 - 09.2016
- Achieved timely project completion with meticulous planning and execution of tasks.
- Conducted thorough inspections, identified potential problems in advance.
- Improved customer satisfaction by promptly resolving plumbing and heating issues.
- Ensured safety compliance whilst carrying out all plumbing duties.
AutoCAD designer
Gas Design Solutions
09.2012 - 09.2016
- Assisted in the creation of technical drawings, ensuring completion within set deadlines.
- Developed comprehensive layout designs to facilitate construction processes.
- Adopted efficient approach towards work assignments-always completed tasks ahead of schedule without compromising on quality.
Barback/Bartender
McCrackens Cafe Bar
10.2009 - 12.2013
- Cleaned tables, removed empty glasses; ensured a tidy environment for customers.
- Followed all health and safety guidelines whilst handling glassware and equipment in the bar area.
- Handled cash transactions to facilitate seamless sales process at the bar.
- Ensured smooth operation of the bar with stocking and replenishing supplies.
- Collaborated with kitchen staff to serve food orders promptly, improving overall guest experience.
- Helped create a warm atmosphere through attentive customer interaction and prompt service delivery.
- Checked expiration dates regularly for maintaining high standards of product freshness at the bar.
Education
A-Levels - ICT
Belfast Boys Model
Belfast 09.2010 - 06.2012
A-Levels - Maths
Belfast Boys Model
Belfast 09.2010 - 06.2012
History -
Belfast Boys Model
Belfast 09.2010 - 06.2012
GCSEs -
Belfast Boys Model
Belfast 09.2008 - 06.2010
Skills
- Sales performance maximisation
- Leadership aptitude
- Profit margin optimization
- Time management expertise
- Business development
- Social media marketing
- Staff development
- Budgeting and forecasting
- People Management
- 30-sized team management
- Back-of-house operations
- Menu pricing strategy
- Performance monitoring
- Staff appraisals
- Stocktake delivery
- Health and safety management
- Staff scheduling
References
References available upon request.
Timeline
Assistant general manager
Common Market
07.2023 - Current
Bar supervisor
Common Market
07.2021 - 07.2023
Head bartender
Henry's and the Jailhouse
07.2018 - 07.2021
Head bartender/waiter
McCrackens Cafe Bar
09.2016 - 07.2018
Plumbing and heating engineer
Gas Design Solutions
09.2012 - 09.2016
AutoCAD designer
Gas Design Solutions
09.2012 - 09.2016
A-Levels - ICT
Belfast Boys Model
09.2010 - 06.2012
A-Levels - Maths
Belfast Boys Model
09.2010 - 06.2012
History -
Belfast Boys Model
09.2010 - 06.2012
Barback/Bartender
McCrackens Cafe Bar
10.2009 - 12.2013
GCSEs -
Belfast Boys Model
09.2008 - 06.2010
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