Dean Freeman

General office.

•Emails Answer phones. Speak to customers/developers when needed.

•Discuss measures I have carried out with office staff doing the drawings.

•Oversee drawings for measures I have done.

•Pricing for removal jobs.

•Arrange the board and jobs going out.

•Liaise with warehouse/office/fitters regarding day to day work.

•Staff driving license checks 6 monthly.

•Upload receipts invoices to Dext.

•Be available to take calls if anyone calls in sick and rearrange things if needed.

•Keep eye on cameras/trackers when possible.

•Have an awareness of how long jobs will take when booking jobs in.

•Dealing with unhappy customers/developers.

•Holding job interviews.

•Update what’s app with sickness and when staff leave early.

•Arrange fire risk assessment/ extinguisher services.

•Order uniform.

•Health and safety

•Order PPE/keep up to date with what each site requires.

•Smas renewal every year

•Chas renewal every year

•Update rams and method statement yearly.

•Cscs keep records of details and renewal dates.

•Toolbox talks developer and Gap.

•Keep COSH updated yearly.

•Face fit testing.

•Insurance’s Yearly. Fleet. Public Liability. Employers Liability.

•Deal with insurance companies in the event of an accident. Vehicle or building.

•Assist warehouse Manager when required when issues with staff, stock and problems.

•Keep a general awareness of what is going on down there when in the office for any health and safety concerns etc. Keep eye on quality as much as I can.

•Occasional maintenance

•Staff Disciplinary’s

•Design of lighting systems

•Assist Fitters Manager when required when issues with staff, stock and problems.

•Arrange job sheets daily.

•Arrange start times and routes for fitters daily.

•Liaise with fitters when issues arise

•Staff disciplinary’s

•Make sure vehicle checks are carried out weekly. When possible.

•Monitor tracker when possible.

•Maintain MOT servicing, tax and insurance etc to all Gap vehicles.

•Deal with speeding tickets fines.

•Arrange repairs when needed.

•Insurance yearly.

•Breakdown cover yearly.

Developers

•Pre start meetings.

•Site measures.

•Liaising with site managers/surveyor’s/customers.

•Emails/calls

•Carry out remedials when needed.

Private customers

•Initial meeting and measures.

•Discuss options available finishes etc with customer.

•Showroom meetings if around.

•Carry out remedials.

•Managed general office duties, including answering phones and handling emails.

•Coordinated vehicle bookings and allocated jobs to technicians efficiently.

•Communicated with customers to address inquiries and foster relationships.

•Oversaw motorhome hire processes, including contracts and customer service.

•Handled insurance claims to facilitate timely resolutions.

•Supervised staff interactions and performance management.

•Ordered parts to ensure timely availability for operations.

•Conducted occasional sales at shows and weekends, promoting services.