Dean Duckers
Wirral,Merseyside
Summary
Highly skilled professional with a strong background in time management, problem solving, and customer service and support. Demonstrates exceptional adaptability, communication skills, and organisational abilities. Known for attention to detail, self-motivation for lone working, and safe driving practice. Committed to understanding and implementing safety procedures effectively.
I am experienced in small gardening projects while maintaining a day job, demonstrating strong time management and dedication to horticulture. Passionate about outdoor work with a proven ability to pay attention to detail, ensuring high-quality results in grounds maintenance. Committed to transitioning into a full-time role in gardening, leveraging skills and enthusiasm for landscape care.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work history
Delivery Driver
First Home Improvements
Deeside
2022.07 - 2025.08
- Loaded large fragile items into van, ensuring secure transport.
- Planned efficient routes to minimise travel time and optimise delivery schedules.
- Communicated effectively with customers, dispatchers, and team members to maintain professionalism.
- Managed delivery documentation meticulously ensuring all paperwork was up-to-date and accurate.
- Carried out minor vehicle repairs, minimising downtime for maintenance services.
- Handled fragile items carefully, resulting in zero damage complaints.
- Resolved customer complaints effectively, restoring trust in the service provided.
Multi Drop Delivery Driver
Amazon
Warrington
2022.01 - 2022.07
- I previously worked for a private delivery service on behalf of Amazon.
- Worked under tight schedules whilst maintaining high performance standards.
- Assisted in warehouse duties when required, demonstrating team player qualities.
- Utilised manual handling techniques properly to prevent injury while lifting heavy items.
- Participated in regular safety training sessions for improved on-the-job safety practices.
- My role required me to have strong organisation skills in order to manage packages, invoices, and delivery records.
- I was responsible for the safe and timely delivery of goods, which fosters a sense of responsibility and accountability.
Self Employed
2020.01 - 2022.01
- Operated as a sole trader, managing stock procurement and distribution.
- Cultivated skills in time management, financial oversight, marketing, and sales.
- Developed strong communication, adaptability, problem-solving, and networking abilities.
- Enhanced self-discipline and accountability through independent work management.
Delivery Driver
Argos
2019.08 - 2020.01
- During my time employed in this role, I was required to deliver goods, maintain professionalism and ensure all parcels were delivered in the correct time frame.
Store Assistant
Co-Operative Food
Egramont
2012.10 - 2019.08
- Delivered exceptional customer service while assisting customers and addressing inquiries.
- Maintained cleanliness and organisation of store environment to enhance shopping experience.
- Stocked shelves regularly to ensure availability of fresh products.
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Collaborated with team members to optimise store operations and improve service quality.
Education
Level 2 Plumbing Diploma - Construction
Wirral Metropolitan College
Birkenhead, Wirral 2024.09 - 2025.05
Level 2 Motorcycle Mechanics - Mechanical Engineering
Wirral Metropolitan College
Birkenhead, Wirral 2012.09 - 2013.05
High School -
Wallasey High School
Wirral 2007.09 - 2011.05
Skills
- Time management
- Problem solving
- Customer service and support
- Adaptability
- Communication skills
- Organisational abilities
- Attention to Detail
- Self-Motivation for lone working
- Safe driving practice
- Safety procedures understanding
Affiliations
- Going for walks in nature, mountain biking and spending time with my family
Timeline
Level 2 Plumbing Diploma - Construction
Wirral Metropolitan College
2024.09 - 2025.05
Delivery Driver
First Home Improvements
2022.07 - 2025.08
Multi Drop Delivery Driver
Amazon
2022.01 - 2022.07
Self Employed
2020.01 - 2022.01
Delivery Driver
Argos
2019.08 - 2020.01
Store Assistant
Co-Operative Food
2012.10 - 2019.08
Level 2 Motorcycle Mechanics - Mechanical Engineering
Wirral Metropolitan College
2012.09 - 2013.05
High School -
Wallasey High School
2007.09 - 2011.05